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Intel? Solid-State Drive Toolbox
Users Guide

Order Number: 320316-002US December 2009

Intel? SSD Toolbox

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Intel? SSD Toolbox

Contents
1.0 Overview .............................................................................................................. 5 1.1 1.2 1.3 1.4 1.5 2.0 3.0 Purpose ....................................................................................................... Installation Requirements .............................................................................. System Configuration Requirements for the Intel SSD Toolbox ........................... System Configuration Requirements for the Intel SSD Optimizer ........................ Known Issues............................................................................................... 5 5 6 6 6

Setup .................................................................................................................... 7 Intel? SSD Toolbox Main Screen ........................................................................... 8 3.1 3.2 Select a Drive ............................................................................................. 10 Intel SSD Management Tools ........................................................................ 11 3.2.1 Screen Display ................................................................................. 11 3.2.2 Actions ........................................................................................... 13 3.2.2.1 Schedule .......................................................................... 13 3.2.2.1.1 Screen Displays .............................................. 14 3.2.2.1.2 Actions .......................................................... 18 3.2.2.2 Back ................................................................................ 18 3.2.2.3 Stop................................................................................. 19 3.2.2.4 Run.................................................................................. 19 3.2.2.4.1 50nm SSD ..................................................... 21 3.2.2.4.2 SSDs with a RAID Configuration or Encryption.... 22 View Drive Information ................................................................................ 24 3.3.1 Screen Display ................................................................................. 25 3.3.2 Actions ........................................................................................... 28 3.3.2.1 Export .............................................................................. 28 3.3.2.2 Back ................................................................................ 29 3.3.2.3 Refresh ............................................................................ 29 Check SMART Attributes ............................................................................... 29 3.4.1 Screen Display ................................................................................. 30 3.4.2 SMART Attributes ............................................................................. 31 3.4.2.1 03 – Spin Up Time ............................................................. 31 3.4.2.2 04 – Start/Stop Count ........................................................ 31 3.4.2.3 05 – Re-Allocated Sector Count ........................................... 31 3.4.2.4 09 – Power-On Hours Count ................................................ 32 3.4.2.5 0C – Power Cycle Count ..................................................... 32 3.4.2.6 C0 – Unsafe Shutdown Count .............................................. 32 3.4.2.7 E1 – Host Writes................................................................ 32 3.4.2.8 E8 – Available Reserved Space ............................................ 33 3.4.2.9 E9 – Media Wearout Indicator ............................................. 33 3.4.2.10 B8 – End to End Error Detection Count ................................. 33 3.4.3 Actions ........................................................................................... 33 3.4.3.1 Export .............................................................................. 34 3.4.3.2 Back ................................................................................ 34 3.4.3.3 Refresh ............................................................................ 34 Run Fast Diagnostic Scan ............................................................................. 35 3.5.1 Screen Display ................................................................................. 35 3.5.2 Actions ........................................................................................... 36 3.5.3 Error Messages ................................................................................ 36 3.5.3.1 Inadequate Amount of Free Space ....................................... 37 3.5.3.2 No Partition ...................................................................... 38

3.3

3.4

3.5

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3.6

Run Full Diagnostic Scan .............................................................................. 39 3.6.1 Screen Display ................................................................................. 40 3.6.2 Actions ........................................................................................... 40 3.6.3 Error Messages ................................................................................ 41 3.6.3.1 Inadequate Amount of Free Space ....................................... 41 3.6.3.2 No Partition ...................................................................... 42

4.0 5.0 6.0 7.0 8.0

False Volume Shadow Copy Service Reported .................................................... 43 Reference Documents......................................................................................... 44 Additional Information ....................................................................................... 44 Glossary ............................................................................................................. 45 Revision History ................................................................................................. 46

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Intel? SSD Toolbox

1.0
1.1

Overview
Purpose
This document discusses the Intel? Solid-State Drive (SSD) Toolbox, which provides the following activities in one convenient location: ? ? ? ? ? Accessing Intel SSD management features Reporting the drive identification data for Intel SSDs, as well as other drives Accessing the Self-Monitoring, Analysis, and Reporting Technology (SMART) attributes for Intel SSDs, as well as other drives Checking the SMART thresholds and viewing recommended actions for Intel SSDs, as well as other drives Running diagnostic scans on Intel SSDs to check for any READ or WRITE errors

1.2

Installation Requirements
The Intel SSD Toolbox has the following installation requirements: ? ? Microsoft Windows* operating system: Windows XP, Windows Vista* or Windows 7 (32/64 bit). .NET Framework 2.0.
Note: If your system does not have .NET installed, the tool will direct you to the appropriate place to obtain it.

?

At least 10 megabytes (MB) of available space on the SSD. To determine whether the SSD has enough available space, use the following instructions: ─ ─ ─ ─ Double click My Computer Right click the SSD you want to check Click Properties to display the amount of free space Click Cancel to close the window

?

Disk Defragmenter is turned off (Microsoft Windows Vista or Windows 7) or not running (Microsoft Windows XP). This program is not needed for SSDs and can reduce the life of your SSD. To turn off the Disk Defragmenter program on computers with Microsoft Windows Vista or Windows 7 operating systems, use the following instructions: ─ ─ ─ ─ ─ ─ From start, navigate to the Control Panel folder Click System and Security, and then Administrative Tools Double click on Services, then scroll down to Disk Defragmenter Set Startup Type to Disabled Go to the Service Status section, and then click Stop Click OK to save your settings

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Intel? SSD Toolbox

1.3

System Configuration Requirements for the Intel SSD Toolbox
? ? Systems with Virtualization: The Intel SSD Toolbox will not work on systems running in a virtualized environment as it cannot detect the SSDs. SSD appears as a SCSI device: If the SSD appears as a SCSI device, the Intel SSD Toolbox application will report an error connecting to the drive and no functionality within the tool will be available.

1.4

System Configuration Requirements for the Intel SSD Optimizer
? ? SSD Formatted with FAT32 file system: The Intel SSD Optimizer will not work on SSDs formatted with file allocation system FAT32. Disk Defragmenter Off: Intel strongly recommends disabling Disk Defragmenter to prevent the program from running. If Disk Defragmenter runs while Intel SSD Optimizer is running, the Intel SSD Optimizer will complete successfully, but the Disk Defragmenter will hang and will need to be shut down manually.

1.5

Known Issues
The following list describes items you should consider before using the Intel SSD Toolbox or Intel SSD Optimizer. ? RAID or Dynamic Disks The Intel SSD Toolbox will not work when the SSDs are in a RAID or Dynamic Disk configuration. RAID Configurations - The tool will attempt various checks for RAID configurations. See Section 3.2.2.4.2 to see the notification when the tool cannot determine whether the drive has RAID or encryption. The Intel SSD Optimizer will work on encrypted drives; however, there is no guaranteed way to determine in each case whether the drive has RAID or is encrypted, so the tool will prompt the user to confirm. Dynamic Disks – The Intel SSD Toolbox will not work with any form of Dynamic Disks and displays the configuration as ―No Partition‖ in the Select a Drive box. For more information, please see the Microsoft Dynamic Drive FAQ at http://technet.microsoft.com/en-us/library/cc737048%28WS.10%29.aspx. ? Microsoft Windows XP 64-bit or Windows Server 2003 64-bit Operating Systems without Microsoft KBR 942589 Hotfix Installed If you run the Intel SSD Optimizer on one of the above named operating systems that does not have the Microsoft hotfix installed, the tool displays an error message stating the program has detected the presence of a Volume Shadow Copy Service data, even if none is present. Please see Section 4.0 for a thorough description of the problem and how to implement the hotfix from Microsoft. Once installed, the Intel SSD Optimizer will run successfully.

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Intel? SSD Toolbox

2.0

Setup
Complete the folloing steps before starting the installation process on the PC containing the SSD. Download the Intel? SSD Toolbox ? ? Go to the Intel support website located at http://www.intel.com/go/ssdtoolbox. Save the tool to a folder on your drive. Similar to a zip file, the .msi file contains the following items: ─ ─ ─ ─ Intel SSD Toolbox application software License Agreement READ ME file (.rtf format) Intel SSD Toolbox User Guide (.pdf format)

Install the Intel SSD Toolbox After downloading the software, ? ? ? ? ? ? ? ? ? Click on the downloaded .msi file to start the Intel Solid-State Drive Toolbox Setup Wizard. Click Next in the Intel Solid-State Drive Toolbox Setup Wizard window to install the tool. Click Next in the Intel Solid-State Drive Toolbox Information window. After reading the Intel Software License Agreement, click I Agree. Then click Next. Either accept the default location or click Browse to identify where you want to store the installation folder. Then click Next. Click Next to confirm the installation of the Intel SSD Toolbox. Click Close to exit the installation wizard. Once the installation finishes, the Intel SSD Toolbox will be installed at the following default location: Program Files\Intel\Intel SSD Toolbox\. After reading the license agreement, click Accept to continue.

Starting the Intel SSD Toolbox Double click the Intel SSD Toolbox icon on your desktop.

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Intel? SSD Toolbox

3.0

Intel? SSD Toolbox Main Screen
When the Intel SSD Toolbox opens, it displays the following screen with the name and capacity of each drive on your PC, as well as the following options: ? ? Intel SSD Management Tools – Enables monitoring and managing of any Intel SSDs associated with this computer. View Drive Information – Displays the model number, serial number and firmware number for each drive on the system. It also lists the ATA and SATA capabilities for the selected drive. Check SMART Attributes - Lists the SMART features and their respective thresholds, and, if necessary, indicates any action to take. Run Fast Diagnostic Scan – Analyzes the first 1.5 GB of an SSD to determine whether there are any READ or WRITE errors. Run Full Diagnostic Scan – Analyzes the complete SSD to determine whether there are any READ or WRITE errors or any bad blocks.

? ? ? Figure 1.

Main Toolbox Screen

The screen also contains the following buttons: ? ? ? Refresh – Rescans your computer, and displays the name and capacity of each drive found on your system. Export – Writes the drive information and SMART data to a .csv file on your system. Exit – Closes the Intel SSD Toolbox application.
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Intel? SSD Toolbox

To use the Intel SSD Toolbox, select the drive on which you want to run an activity. Then click on the corresponding box to the left. If the Select a Drive box highlights a non-Intel SSD, the text in several boxes changes to Intel SSDs Only and becomes gray. Figure 2. Main Toolbox Screen – Non-Intel SSD

At startup, if the Intel SSD Toolbox detects that a drive is part of a RAID configuration, the program displays the following screen with all the options grayed out. Please do not use the Intel SSD Toolbox on drives in a RAID configuration.

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Figure 3.

Main Toolbox Screen - RAID Drive

3.1

Select a Drive
This section of the screen displays all the drives available on your system, including Intel SSDs, as well as other drives. Use the Refresh button to rescan your computer, and display the name and capacity of each drive found on your system. You can also use the Select a Drive section of the screen to identify on which drive you want to perform an Intel SSD Toolbox activity.

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Intel? SSD Toolbox

3.2

Intel SSD Management Tools
Use this option to access or schedule various Intel SSD management tools, such as the Intel? SSD Optimizer. In the Select a Drive box, select the Intel SSD, and then click the Intel SSD Management Tools box.

Figure 4.

Intel SSD Management Tools Screen

3.2.1

Screen Display
After you click on Intel SSD Management Tools box, the program displays a screen containing the following fields: ? ? ? ? Tool – Lists the name of each program. Descriptions – Describes the purpose or function of the tool. Status – Displays the time and date of the last successful run, whether manually initiated or scheduled. Recommended Action – Lists Intel’s recommended frequency for running this tool.

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Intel? SSD Toolbox

Figure 5.

Intel SSD Management Tools Options

Select Intel SSD Optimizer to remove deleted data files from the NAND Flash management blocks on the SSD. This drive management tool helps the Intel SSD retain its out-of-box performance by utilizing the ATA Data Set Management Commands. When files are deleted by the user, the operating system marks them for deletion, but does not immediately physically erase them. Since the SSD does not know which files are deleted, it still thinks all its files contain valid data. This situation causes the SSD to continue managing the deleted files in addition to the valid data in the drive. By running the Intel SSD Optimizer, the tool identifies which files the user deleted and communicates that information to the SSD. This notification allows the SSD to clean up internal management space and eliminates the need to manage the deleted files.
Note: Before attempting to define an automated schedule, determine whether the selected drive is part of a RAID configuration or contains encryption by selecting Run to manually start the Intel SSD Optimizer tool. See Section 3.2.2.4 for more information.

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Intel? SSD Toolbox

3.2.2

Actions
From this screen you have the following options: ? ? ? ? Schedule – Defines when/how often you want to run the Intel SSD Optimizer on the selected SSD. Back – Returns to the main screen of the Intel SSD Toolbox program. Stop – Halts the running of the Intel SSD Optimizer on a selected SSD. Run – Launches the Intel SSD Optimizer on a selected SSD.

3.2.2.1

Schedule
Click Schedule to define the criteria for automatically launching the Intel SSD Optimizer tool. ? Interval – Determines how often to run the tool. You can select Daily, Weekly or Monthly. Depending on the option you select, the screen will change to request additional scheduling information. Time – Selects the time to run the tool. Apply to – Identifies whether the tool should be ran only on a selected drive or on all Intel SSDs in the system. Currently Scheduled Sessions – Lists any scheduled launches and their corresponding frequency.

? ? ?

Notes: 1. Before you attempt to define a schedule, first run the Intel SSD Optimizer Tool in manual mode. Once the manual run is successful, then set an automated scheduled operation. 2. The first time you schedule a session, the Last Run column displays ―Never‖ since there were no previously scheduled runs. After a scheduled session finishes, the Last Run column will display the date of the latest successfully completed run for that drive. The Schedule Intel SSD Optimizer screen only displays the Last Run status for scheduled sessions, not manually initiated runs. 3. Ensure that sessions are scheduled to run when the system is on. The tool does not wake up or turn on the system to run an Intel SSD Optimizer session. 4. Avoid running the Intel SSD Optimizer when a backup is in session. 5. If your PC uses Microsoft Windows 7 and the standard Microsoft AHCI driver (the default setup for normal configurations without RAID), the Intel SSD Optimizer will work; however, you do not need to use the Intel SSD Optimizer because Microsoft Windows 7 implements the ATA Data Set Management Command (Trim) natively. You can use the other functions offered in the Intel SSD Toolbox. 6. If your PC uses Microsoft Windows 7 and the Intel Matrix Storage Manager version 8.x (which can be used in place of the Microsoft AHCI driver), then the Intel SSD Optimizer tool is required to enable the ATA Data Set Management Command (Trim).

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Intel? SSD Toolbox

Figure 6.

Schedule Intel SSD Optimizer Screen

3.2.2.1.1

Screen Displays Depending on the Interval you select, the screen will change to request additional scheduling information. Intel suggests running the tool weekly to help optimize performance.

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Intel? SSD Toolbox

Daily Schedule Screen Complete the Interval, Time and Apply to fields. Figure 7. Schedule Intel SSD Optimizer Screen

NOTE:

Intel suggests running the tool weekly, as identified by the bold blue text.

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Intel? SSD Toolbox

Weekly Schedule Screen Complete the Interval, Time, Day and Apply to fields. Figure 8. Schedule Intel SSD Optimizer Screen

NOTE:

Intel suggests running the tool weekly, as identified by the bold blue text.

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Monthly Schedule Screen Complete the Interval, Time, Day, Week and Apply to fields. Figure 9. Schedule Intel SSD Optimizer Screen

NOTE:

Intel suggests running the tool weekly, as identified by the bold blue text.

After you have entered the appropriate schedule information, click Add. The tool will then display the new schedule in the Currently Scheduled Sessions section.
Note: Each time you add a schedule, the tool displays a duration warning screen (see Figure 10) to explain that the Intel SSD Optimizer may take many minutes to complete. This process will temporarily consume all the free space on the SSD except for one gigabyte (1 GB) while completing an Intel SSD Optimizer session. Upon completion, all free space is restored to the system.

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Intel? SSD Toolbox

Figure 10.

Intel SSD Duration Warning Screen for Scheduled Sessions

This screen appears each time you add a scheduled session. Click Schedule to add the newly defined session to the Currently Scheduled Sessions list. When the scheduled session starts, an icon with a message screen appears in the task tray notifying the user that the Intel SSD Optimizer is running. Upon completion, the icon will disappear.

3.2.2.1.2

Actions The scheduling screen contains the following buttons: ? Add – Allows you to schedule running the Intel SSD Optimizer on one or more Intel SSDs. After entering the scheduling information, click Add to update the list of Currently Scheduled Sessions. Remove – Enables you to delete a scheduled launch session. In the Currently Scheduled Sessions section, select the schedule you want to delete. Then click Remove. The tool deletes the schedule information and redisplays the updated list in the Currently Scheduled Sessions section. Back – Returns to the Intel SSD Management Tools screen. Click Back again to return to the main Intel SSD Toolbox screen.

?

?

3.2.2.2

Back
Click Back to return to the main Intel SSD Toolbox screen.

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Intel? SSD Toolbox

3.2.2.3

Stop
Click Stop to halt the running of the selected tool, such as the Intel SSD Optimizer, on the selected drive.

3.2.2.4

Run
Click Run to manually launch the Intel SSD Optimizer. Upon completion, the program will display a screen with columns similar to Figure 13. ? ? ? Tool – Lists the name of each program. Descriptions – Describes the purpose or function of the tool. Status – Displays whether the program completed successfully and the date/time of the last successfully completed Intel SSD Optimizer session, whether manually initiated or scheduled. The Passed status remains displayed until ─ ─ ? the tool is closed and reopened, or another drive is selected, and then the current SSD is reselected

Recommended Action – Identifies whether the system can use the SSD for processing.

Figure 11.

Intel SSD Duration Warning Screen for Manually-Initiated Sessions

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Intel? SSD Toolbox

Figure 12.

Intel SSD Optimizer In Progress Screen

Figure 13.

Intel SSD Optimizer Completion Screen

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3.2.2.4.1

50nm SSD If your SSD does not have the latest firmware installed or if the drive’s lithography is 50nm, the program will display the message: This tool is not supported on the selected drive.
Note: Refer to the drive name in the Select a Drive section. A ―G1‖ indicates a 50nm drive, while a ―G2‖ indicates a 34nm. For example in Figure 14: SSDSA2MH080G1HP indicates a 50nm drive. While the SSD selected in Figure 13 indicates a 34nm drive: SSDSA2M080G2ES.

Figure 14.

50nm SSD

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Intel? SSD Toolbox

3.2.2.4.2

SSDs with a RAID Configuration or Encryption Not all RAID configurations can be detected at startup. When you run the Intel SSD Optimizer, the tool performs a second check to determine whether the selected drive has a RAID configuration. If the SSD is in a RAID configuration, the program highlights the row in red and displays following error message: Cannot run the Intel SSD Optimizer on RAID configurations.

Figure 15.

SSD With RAID Configuration

Even if the second check does not detect a RAID configuration, the drive may still be part of a RAID configuration, or, the SSD may be using an encryption scheme. In this case, the Intel SSD Toolbox displays the following screen and prompts the user to identify whether the SSD is part of a RAID configuration or is encrypted.

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Figure 16.

Warning Screen

If the drive is encrypted and is not in a RAID configuration, click Accept to continue running the Intel SSD Optimizer tool on the selected drive. If the drive is in a RAID configuration, click Decline to stop running the tool. The program then displays the following cancellation screen: Figure 17. Cancelled Intel SSD Optimizer Tool Screen

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Intel? SSD Toolbox

3.3

View Drive Information
Use this option to view the standard Identify Device information for Intel SSDs, as well as other drives. In the Select a Drive box, select a drive, then click the View Drive Information box to display various drive values, such as model number, serial number, and firmware number. In the figure below, we selected an Intel SSD to view.

Figure 18.

View Drive Information Screen

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3.3.1

Screen Display
This option reports information generated by an ATA IDENTIFY DEVICE command sent to the drive. Refer to Section 8.0 Reference Documents for information about ATA specifications. See the following screen for details about the drive. ? ? ? Word – Identifies the word(s) assigned to a specific drive information value. Description – Provides the name and bit information, if needed, for each drive information value. Hex Value – Reports the hexadecimal value for each piece of drive information.

Figure 19.

View Drive Information Screen

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The following screen highlights information typically referenced by the host system: ? ? ? Serial Number (Word 10-19) – Identifies production information about the device. Firmware Version (Word 23-26) – Lists the current firmware on the drive Model Number (Word 27-46) – Provides such information as device type, bus architecture, form factor and density

Figure 20.

Commonly Referenced Device Information

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The following table identifies the most commonly referenced information. Table 1.
Word 10-19 23-26 27-45 76 Serial Number Firmware Version Model Number Serial ATA Capabilities Bit 15 – 13: Bit 12: Bit 11: Bit 10: Bit 9: Bit 8: Bit 7 – 3: Bit 2: Bit 1: Bit 0: 78 Serial ATA Features Supported Bit 15 – 7: Bit 6: Bit 5: Bit 4: Bit 3: Bit 2: Bit 1: Bit 0: 79 Reserved Software Settings Preservation Supported Reserved In-Order Data Delivery Supported Device Initiating Interface Power Management (DIPM) Supported DMA Setup Auto-Activate Optimization Supported Non-Zero Buffer Offsets in DMA Setup FIS Supported Must be set to zero (0). Reserved Native Command Queuing Priority Information Support Unload While NCQ Commands Outstanding Support Phy Event Counters Support Receipt of Host-Initiated Interface Power Management Requests Support Native Command Queuing Support Reserved Serial ATA Gen2 Signaling Speed (3.0 Gbps) Support Serial ATA Gen1 Signaling Speed (1.5 Gbps) Support

Common Device Information
Description

Serial ATA Features Enabled Bit 15 – 7: Bit 6: Bit 5: Bit 4: Bit 3: Bit 2: Bit 1: Bit 0: Reserved SSP Enabled Reserved In-Order Data Delivery Enabled Device Initiating Interface Power Management (DIPM) Enabled DMA Setup Auto-Activate Optimization Supported Non-Zero Buffer Offsets in DMA Setup FIS Enabled Must be set to zero (0).

Note: For more information about ATA specifications, see Section 8.0 Reference Documents.

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3.3.2

Actions
The screen also contains the following buttons: ? ? ? Export – Writes the drive information and SMART data to a .csv file on your system. Back – Returns you to the Intel SSD Toolbox main screen. Refresh – Reloads the information for the selected drive.

3.3.2.1

Export
Use this button to write the drive information and the SMART data to a .cvs file. Click Export to display a window so you can determine where to store the file.

Figure 21.

Export Screen

After you have decided on a location and entered the file name, click Save to write the drive information and SMART data to the .cvs file.

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Intel? SSD Toolbox

3.3.2.2

Back
Click the Back button to return to the Intel SSD Toolbox main screen.

3.3.2.3

Refresh
Use this button to reissue the ATA IDENTIFY DEVICE command and redisplay the information for the selected drive.

3.4

Check SMART Attributes
Use this option to view the available SMART attributes, their thresholds and any recommended actions. After selecting a drive from the Select a Drive box, click the Check SMART Attributes box to view the drive’s corresponding SMART information.

Figure 22.

Check SMART Attributes Screen

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Intel? SSD Toolbox

3.4.1

Screen Display
After you click on the Check SMART Attributes box, the tool displays the following screen. ? ? ? ? ? ? ID – Lists the hexadecimal name of the SMART attribute. Description – Provides the name of the SMART attribute. Raw – Lists the raw value assigned to the SMART attribute by the manufacturer of the drive. Normalized – The value of an attribute adjusted to a scale spanning typical increments of 100 to 1 or 200 to 1. Threshold – Identifies the lowest acceptable normalized value for the drive. Recommended Action – Identifies whether the system can use the SSD for processing.

Figure 23.

Check SMART Attributes Screen

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3.4.2

SMART Attributes
Each drive operates under a predefined set of attributes and corresponding threshold values, of which the drive should not pass during normal operation. Each attribute has a raw value (defined by the manufacturer) and a normalized value. For more details on the attribute structure, please refer to the ATA-3, 5 and 7 specifications.

3.4.2.1

03 – Spin Up Time
The average time it takes the spindle to spin up. Since a SSD has no moveable parts, this attribute reports a fixed raw value of zero (0) and a fixed normalized value of 100. Use the Raw value for this attribute.

3.4.2.2

04 – Start/Stop Count
This type of event is not an issue for SSDs. However, hard disk drives can experience only a finite number of these events and, therefore, must be tracked. This attribute reports a fixed value of zero (0) and a fixed normalized value of 100. Use the Raw value for this attribute.

3.4.2.3

05 – Re-Allocated Sector Count
This attribute shows the number of retired blocks since leaving the factory (also known as a grown defect count). The lithography (litho) of your drive determines which count you should use. Refer to the drive name in the Select a Drive section. A ―1‖ in the twelfth position indicates a 50nm drive, while a ―2‖ indicates a 34nm. For example in Figure 22: SSDSA2M160G2GN indicates a 34nm drive. For 50nm drives, the normalized value has an initial value of 100 but counts up from 1, for every 4 grown defects. The normalized value of this attribute becomes 1 when there are 4 grown defects, then the value is 2 when there are 8 grown defects, etc. See the following table for details.

Table 2.
Word 0-3 4-7 8-11 …

Re-Allocated Sector Count for 50nm drives
Raw Value 0 0 0 … Normalized Value of Attribute 05 100 1 2 …

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For 34nm drives, the raw value increments for every grown defect. See the following table for details. Table 3.
Word 0 1 2 …

Re-Allocated Sector Count for 34nm drives
Raw Value 0 1 2 … Normalized Value of Attribute 05 100 100 100 …

3.4.2.4

09 – Power-On Hours Count
This attribute reports the cumulative number of power-on hours over the life of the device. Use the Raw value for this attribute.
Note: The On/Off status of the device initiated power management (DIPM) feature will affect the number of hours reported. ? ? If DIPM is turned ―On‖, the recorded value for power -on hours does not include the time that the device is in a ―slumber‖ state. If DIPM is turned ―Off‖, the recorded value for power -on hours should match the clock time, as all three device states are counted: active, idle and slumber.

3.4.2.5

0C – Power Cycle Count
This attribute reports the cumulative number of power cycle events (power on/off cycles) over the life of the device. Use the Raw value for this attribute.

3.4.2.6

C0 – Unsafe Shutdown Count
This attribute reports the cumulative number of unsafe (unclean) shutdown events over the life of the device. An unsafe shutdown occurs whenever the device is powered off without STANDBY IMMEDIATE being the last command. Use the Raw value for this attribute.

3.4.2.7

E1 – Host Writes
This attribute reports the total number of sectors written by the host system. The raw value is increased by 1 for every 65,536 sectors written by the host. Use the Raw value for this attribute.

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Intel? SSD Toolbox

3.4.2.8

E8 – Available Reserved Space
This attribute reports the number of reserve blocks remaining. The attribute value begins at 100 (64h), which indicates that the reserved space is 100 percent available. The threshold value for this attribute is 10 percent availability, which indicates that the drive is close to its end of life. Use the Normalized value for this attribute.

3.4.2.9

E9 – Media Wearout Indicator
This attribute reports the number of cycles the NAND media has experienced. The normalized value declines linearly from 100 to 1 as the average erase cycle count increases from 0 to the maximum rated cycles. Once the normalized value reaches 1, the number will not decrease, although it is likely that significant additional wear can be put on the device. Use the Normalized value for this attribute.

3.4.2.10

B8 – End to End Error Detection Count
This attribute is only available for 34nm drives and counts the number of times errors are encountered during logical block addressing (LBA) tag checks on the data path within the drive. Use the Normalized value for this attribute.

3.4.3

Actions
The screen also contains the following buttons: ? ? ? Export – Writes the drive information and SMART data to a .csv file on your system. Back – Returns you to the Intel SSD Toolbox main screen. Refresh – Reloads the SMART data for the selected drive.

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Intel? SSD Toolbox

3.4.3.1

Export
Use this button to write the drive information and SMART data to a .cvs file. Click Export to display a window so you can determine where to store the file.

Figure 24.

Export Screen

After you have decided on a location and entered the file name, click Save to write the drive information and SMART data to the .cvs file.

3.4.3.2

Back
Click the Back button to return to the Intel SSD Toolbox main screen.

3.4.3.3

Refresh
Use this button to reload the SMART data for the selected drive.

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3.5

Run Fast Diagnostic Scan
Use this option to perform a quick check on the health of the Intel SSD. After checking 1.5 GB of the drive for READ errors, the scan creates 1 GB of random data and then compares it for data integrity. The scan takes approximately three to five minutes to run.

Figure 25.

Run Fast Diagnostic Scan Screen

3.5.1

Screen Display
After you click the Run Fast Diagnostic Scan box, the tool displays the following screen. ? ? ? Diagnostic – Lists the name of the available scans. Status – Reports the progress of the scan. Initially blank, the field is populated while running the scan. Recommended Action – Identifies whether the system can use the drive for processing. Initially blank, the field is populated after each scan finishes.

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Intel? SSD Toolbox

Figure 26.

Run Fast Diagnostic Scan Report

3.5.2

Actions
The screen also contains the following buttons: ? ? ? Back – Returns you to the Intel SSD Toolbox main screen. Stop – Halts the running of the Diagnostic Scan on the selected drive. Start – Launches the Fast Diagnostic Scan.

3.5.3

Error Messages
If the Fast Diagnostic Scan encounters a problem, the tool displays the corresponding error message and next step information under the Recommended Action heading.

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3.5.3.1

Inadequate Amount of Free Space
In the example below, the scanned drive needs more free space before attempting to run the Fast Diagnostic Scan again.

Figure 27.

Error Message Screen – Inadequate Space to Run Test

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Intel? SSD Toolbox

3.5.3.2

No Partition
In this example, the scanned drive did not contain a partition. For the Fast Diagnostic Scan to function properly, the scan requires a partitioned area to create and validate the one gigabyte (1 GB) of random data.

Figure 28.

Error Message Screen – No Partition

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Intel? SSD Toolbox

3.6

Run Full Diagnostic Scan
Use this option to perform an overall evaluation on the health of the Intel SSD. After checking every logical block address (LBA) for READ errors, the scan uses the free space to write random data and then reads it back to ensure data integrity. This scan can take an hour or more to run, depending on the amount of free space on the drive.

Figure 29.

Run Full Diagnostic Scan Screen

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Intel? SSD Toolbox

3.6.1

Screen Display
After you click the Run Full Diagnostic Scan box, the tool displays the following screen. ? ? ? Diagnostic – Lists the name of the available scans. Status – Reports the progress of the scan. Initially blank, the field is populated while running the scan. Recommended Action – Identifies whether the system can use the drive for processing. Initially blank, the field is populated after each scan finishes.

Figure 30.

Run Full Diagnostic Scan Report

3.6.2

Actions
The screen also contains the following buttons: ? ? ? Back – Returns you to the Intel SSD Toolbox main screen. Stop – Halts the running of the Diagnostic Scan on the selected drive. Start – Launches the Full Diagnostic Scan.

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Intel? SSD Toolbox

3.6.3

Error Messages
If the Full Diagnostic Scan encounters a problem, the tool displays the corresponding error message and next step information under the Recommended Action heading.

3.6.3.1

Inadequate Amount of Free Space
In the example below, the scanned drive needs to create more free space before attempting to run the Full Diagnostic Scan again.

Figure 31.

Error Message Screen – Inadequate Space to Run Test

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Intel? SSD Toolbox

3.6.3.2

No Partition
In this example, the scanned drive did not contain a partition. For the Full Diagnostic Scan to function properly, the scan requires a partitioned area to create and validate random data.

Figure 32.

Error Message Screen – No Partition

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Intel? SSD Toolbox

4.0

False Volume Shadow Copy Service Reported
The Intel SSD Toolbox generates an error screen (see Figure 33) when ran on a PC with either Microsoft Windows XP 64-bit or Windows Server 2003 64-bit as the operating system and the Microsoft Hotfix KBR942589 has not been installed. This error occurs because these two operating systems do not provide a link for a 32-bit process to execute the correct 32-bit version of a system application found in the system32 directory. The error reports that Volume Shadow Copy Service is present when in fact it is not there.

Figure 33.

VSS Data Reported

Microsoft provides a downloadable hotfix for these operating systems that adds the correct link for 32-bit applications.
Note: This hotfix is not part of the normal Windows update process or service packs. Users must request it and download it from an email that Microsoft sends in response to their request.

Below is a link to a Microsoft Knowledge Base article on this issue: http://support.microsoft.com/kb/942589 The article includes a link to request the hotfix download—look just below the article title. After you install the hotfix, you can successfully run the Intel SSD Optimizer.
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5.0

Reference Documents
This document references standards and specification defined by a variety of organizations. Please use the following information to identify the location of an organization’s standards information.

Table 4.

Standards References
Document Document No./Location http://www.t13.org/Documents/UploadedDocuments/docs2007/D1532v1r4bAT_Attachment_with_Packet_Interface_-_7_Volume_1.pdf http://www.t13.org/Documents/UploadedDocuments/project/d1321r3-ATAATAPI-5.pdf http://www.t10.org/t13/project/d2008r7b-ATA-3.pdf Expired and withdrawn in 2002

ATA-7 Volume 1 Specification, April 2004

ATA-5 Specification, February 2000

ATA-3 Specification, January 1997

SATA Rev 2.6 Specification, February 2007 SFF-8035i Specification

http://www.sata-io.org http://www.cotsworks.com/PDFs/SFF-8053.pdf

6.0

Additional Information
For detailed information about the Intel Performance SSDs, please refer to the corresponding documentation.

Table 5.

Related Documentation
Document Document No./Location 320520-004US 322737-002US 319984-005US 318765-008US 322296-002US

Intel? High Performance SATA SSD SMART Features User Guide Intel? High Performance SATA SSD SMART Features User Guide – 34nm Product Line Intel? X25-E SATA Solid-State Drive Product Manual Intel? X18-M/X25-M SATA Solid-State Drive Product Manual Intel? X18-M/X25-M SATA Solid-State Drive – 34nm Product Line Product Manual

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7.0
Table 6.
Term AHCI ATA DIPM ECC FAT32 Gbps LBA OS RAID SATA SMART

Glossary
Terms and Acronyms
Description Advanced Host Controller Interface Advanced Technology Attachment Device Initiated Power Management Error Correcting Code File Allocation Table Gigabits per second Logic Block Address Operating System Redundant Array of Independent Disks Serial ATA Self-Monitoring, Analysis, and Reporting Technology: an open standard for developing hard drives and software systems that automatically monitors a hard drive’s health and reports potential problems. Solid-State Drive A technology included in Microsoft Windows that allows taking manual or automatic backup copies or snapshots of data on a specified volume at a designated time over regular intervals. Also known as VSS. Volume Shadow Copy Service

SSD Volume Shadow Copy

VSS

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Intel? SSD Toolbox

8.0
Date

Revision History
Revision Description Modified content in the following areas: ? ? ? ? ? ? ? Section 1.2 System Requirements Section 3.2.1 Screen Display Section 3.2.2.1 Schedule Section 1.3 System Configuration Requirements for the Intel SSD Toolbox Section1.4 System Configuration Requirements for the Intel SSD Optimizer Section 1.5 Known Issues Section 4.0 False Volume Shadow Copy Service Reported Figure 6 Schedule Intel SSD Optimizer Screen Figure 7 Schedule Intel SSD Optimizer Screen - Daily Figure 8 Schedule Intel SSD Optimizer Screen - Weekly Figure 9 Schedule Intel SSD Optimizer Screen – Monthly Figure 10 Intel SSD Duration Warning Screen for Scheduled Sessions Figure 11 Intel SSD Duration Warning Screen for Manually-Initiated Sessions Figure 12 Intel SSD Optimizer In-Progress Screen Figure 26 Run Fast Diagnostic Scan Report Figure 30 Run Full Diagnostic Scan Report Figure 33 VSS Data Reported

Added the following content:

Added or modified the following graphics: December 2009 002 ? ? ? ? ? ? ? ? ? ?

October 2009

001

Initial release

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