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Moving Forward with Plug and Play.pdf


Moving Forward with Plug and Play
Ki Nam Kim, Co-Chair Tana Sabatino, Vallue Consulting Inc.

? ACORD 2010

Topics

? ? ? ? ? ? ? ?

Overview Lessons Learned Decisions Deliverables produced What?s been completed Next steps Plug and Play Consortium Tooling Jamboree Q+A

? ACORD 2010

About Plug and Play Consortium (PnPC)
Ultimate Goal: Home-grown and vendor-provided systems Plug and Play with each other through consistent interpretation and implementation of industry standards ? Objectives
? Improve ACORD LAH and AWSP standards by removing ambiguity
? Technical ? Business Messaging

? Make it easier to adopt by providing implementation artifacts and better “documentation” ? Promote adoption ? Offer certification

? ACORD 2010

About Plug and Play Consortium (PnPC) Business Value
? Improve the efficiency and flexibility of Life Insurance industry ? Faster Time-to-Value ? Reduce development and maintenance cost of systems integration ? Rapidly take advantage of Cloud Computing ? Ultimately benefit consumers

? ACORD 2010

History

? ? ? ?

5/2009 - Proposed idea at a LOMA meeting 7/2009 – Formed the PnP Consortium 1/2010 – Became an official working group of ACORD 5/2010 - Completed a proof of concept using ?Add Beneficiary? service
? Many issues surfaced with regards to defining a standardized Plug and Play-able Service with our current standards and environment

? 7/2010 until now - Focused on resolving issues uncovered and defining an additional service
? ACORD 2010

Lessons Learned

? Defining 1 way to present a business concept not easy
? Standard supports multiple ways ? Where to draw line challenging

? Defining single set of data parameters that meets all needs not easy
? Different requirements ? Required versus optional dilemma
? ACORD 2010

Lessons Learned
? Companies in very different places regarding use of WS-* standards and readiness for AWSP (ACORD Web Service Profile) ? Definition of plug and play needed to be refined

? ACORD 2010

WS-*: Web Services Standards

Decisions

Definition of Plug and Play ? Plug and Play {for us} = Semantic Interoperability ? Efforts must be defined in such a way that the interfaces can be used interchangeably
? Technically consistent ? Without dictating pre-set rules and business behaviors

? Produces ?useful results? that can be understood by the end users of both systems
? Not ?standardized results? that cannot vary between implementations.
? ACORD 2010

Decisions

Approach ? There will be exactly one format and structure supported
? Based on the ACORD LAH messaging model

? Like information will be defined one way
? Define business entities at low enough level that duplicate ways of representing concept are removed ? Even at low level, PnPC will need to make hard choices in order to pick a single way

? A list of minimum requirements that developers can expect ? A list of optional parameters that are known variances will be defined
? ACORD 2010

Decisions

Approach ? Technical / framework requirements needed to be supported by a PnP service based on their environment
? Requirements must ensure that PnP is not presupposing a specific infrastructure

? Standard expectations of service level/technical behaviors
? Service level error and informational reporting

? Standard set of possible business behaviors/decisions
? This translates into message level error and informational reporting
? ACORD 2010

Deliverables
From Scope and Deliverables Document ? For each service
? ? ? ? Service Identifier and Description ACORD TXLife Transaction usage Request/Response Processing Support, error handling Business Entity Decision Tree
? Includes decision criteria and definition of low level Business Entities ? Reusable across services

? Detailed mapping to single set of RSI tables ? Expected behaviors of optional element
? ACORD 2010

What’s been completed
PnP Artifacts

General: ? List of Services
? More fine grained than ACORD transactions (mapped from TransType, TransSubType and ChangeTC) ? Mapped to ACORD Framework?s Capability Model

? ACORD 2010

What’s been completed
PnP Artifacts

Technical:
? AWSP Usage Requirements
? ? ? ? Only one AWSP profile grade for PnPC Used AWSP Processing Patterns Security Patterns General WSDL Approach

? Recommendations and changes to AWSP 2.0 to better support PnP requirements ? Non-AWSP Compliant Usage Requirements

? ACORD 2010

What’s been completed
PnP Artifacts

Services: ? 2 services finalized for Pilot
? Verify Producer Eligibility to Sell ? Add Beneficiary Profile

? ACORD 2010

What’s been completed
PnP Artifacts For each service: ? Detailed Scope ? Decision Trees ? RSI Tables (Required, Should be, Ignored) ? Sample XML Messages ? Detailed walkthrough 9:00 AM Friday during technical implementation session
? ACORD 2010

What’s been completed
MRS this cycle

? Updates to ACORD LAH standard submitted in support of PnP
? Use of BusinessService for service naming ? Mapping of ResponseInfoCodes to SOAP faults ? Updates to TXLife transaction 228/22810 for clarifications, additional data elements

? ACORD 2010

Next Steps
? ? ? ? ? Pilot completed services Pilot AWSP approach Define additional services PnPC Tooling Jamboree Refine methodology for producing artifacts to expedite implementation
? Model-based tooling
? ACORD 2010

Additional Services
? Maintain Customer (party) Data
? Search, Add, Get, Update, Delete ? Demographic and contact information only

? Maintain Master Index
? Centralized maintenance of relationships between business objects ? e.g. 360 degree view of a customer, Householding, All insurance policies written through an agent

? Provide Case Status ? Reach out to other working groups
? What work will fit into PnP?

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? Concept
? Vendors and consultants come into same room and demonstrate their systems can Plug and Play with each other over the Internet

? Prior to the event, vendors, consultants implement and complete testing against a service bus
? Business Services - compliant with PnPC standards ? Technical - compliant with PnPC scenarios of AWSP

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? Date and Location
? May 21 - 22, 2011 at San Diego, CA
? 5/21 – Set up and test ? 5/22 – Testing by PnPC & Send Messages to each other

? Ahead of ACORD LOMA Insurance Systems Forum (May 22-24, 2011)

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
Add Beneficiary Maintain Customer Data

Service Bus
Maintain Master Index

Service Consumer Send all messages to: PnPCS._____.com Log and Monitor
Verify Producer Eligibility to Sell

SOA Services Compliant with PnPC standards

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? List of PnPC SOA Services to be implemented
? ? ? ? ? Add Beneficiary Verify Producer Eligibility To Sell Maintain Customer Data – Draft Spec to be available in January Maintain Master Index – Draft Spec to be available in January Other PnPC services finalized by February 28, 2011

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? Technical Standards to be implemented
? PnPC Scenarios of AWSP
? ACORD Web Services Profile

? Security to WS-Security with SAML safely conduct business over the internet
? Two-Way SSL, SAML Token Profile V1.1, digital signatures

? Simple usage of WS-Addressing
? Service Name ? Specify target destination

? Exception Handling

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? Award and Recognitions
? ACORD Plug and Play Plaque with Gold Stars
? One big gold star for correctly implementing an SOA Service, compliant with PnPC standards
? Must be fully compliant with both technical and business service standards

? One gold star each for successful interaction with another system over the internet

? Your own press releases bragging about the Plug and Play capabilities demonstrated ? Award ceremony before the opening of the exhibit floor ? Publication on ACORD Websites

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
3/1 Deadline to notify of your participation May 21-22 Jamboree

166 Days to Go

Nov

Dec

Jan

Feb

Mar

Apr

May

Spec. & Implementation Artifacts available for ?Add Beneficiary, ?VerifyProducer..., ?PnPC Tech Standards ?Maintain Customer ?Maintain Master Index Internal Testing of SOA Bus & Stubs available SOA Bus to Participants for testing & Stubs

? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? “Building Plug & Playable SOA Services Quickly and Consistently”
? Walkthru of Detailed Specifications & Implementation Artifacts ? 9:00 AM – 11:00 AM, Nov. 5, 2010 ? Grand Salon G-K

? Specs and Implementation Artifacts available at teams.acord.org/life-pnp Work in progress folder
? ACORD 2010

Plug and Play Consortium Tooling Jamboree
? Committed Participants
? PlanetSoft ? Informatica MDM ? CSC

? In process of obtaining management approval / very interested in
? IBM, Intel, Blue Frog, Vertex

? Will contact others for participation
? ACORD 2010

Two Blue Hill Plaza 3rd Floor Pearl River, NY 10965 USA +1 845 620 1700

London Underwriting Centre Suite 1/3 3 Minster Court Mincing Lane London EC3R 7DD United Kingdom +44 (0)20 7617 6400


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