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NetBackup7.5


Symantec NetBackup? Installation Guide
UNIX and Linux

Release 7.5

21220074

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version: 7.5 PN: 21220074

Legal Notice
Copyright ? 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo, NetBackup, Veritas, and LiveUpdate are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. Please see the Third Party Legal Notice Appendix to this Documentation or TPIP ReadMe File accompanying this Symantec product for more information on the Third Party Programs. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.

Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1

Technical Support
Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates. Symantec’s support offerings include the following:


A range of support options that give you the flexibility to select the right amount of service for any size organization Telephone and/or Web-based support that provides rapid response and up-to-the-minute information Upgrade assurance that delivers software upgrades Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis Premium service offerings that include Account Management Services



■ ■



For information about Symantec’s support offerings, you can visit our Web site at the following URL: www.symantec.com/business/support/ All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.

Contacting Technical Support
Customers with a current support agreement may access Technical Support information at the following URL: www.symantec.com/business/support/ Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem. When you contact Technical Support, please have the following information available:


Product release level

■ ■ ■ ■ ■ ■ ■

Hardware information Available memory, disk space, and NIC information Operating system Version and patch level Network topology Router, gateway, and IP address information Problem description:
■ ■ ■

Error messages and log files Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes

Licensing and registration
If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/

Customer service
Customer service information is available at the following URL: www.symantec.com/business/support/ Customer Service is available to assist with non-technical questions, such as the following types of issues:
■ ■ ■ ■ ■ ■ ■ ■ ■

Questions regarding product licensing or serialization Product registration updates, such as address or name changes General product information (features, language availability, local dealers) Latest information about product updates and upgrades Information about upgrade assurance and support contracts Information about the Symantec Buying Programs Advice about Symantec's technical support options Nontechnical presales questions Issues that are related to CD-ROMs, DVDs, or manuals

Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows:
Asia-Pacific and Japan Europe, Middle-East, and Africa North America and Latin America customercare_apac@symantec.com semea@symantec.com supportsolutions@symantec.com

Contents

Technical Support ............................................................................................... 4 Chapter 1 Preparing for installation .................................................. 11
About changes in NetBackup 7.5 ..................................................... About image metadata migration after upgrades to NetBackup 7.5 ................................................................................. Planning for image metadata migration after an upgrade to NetBackup 7.5 ................................................................. About changes in NetBackup 7.1 ..................................................... About changes in NetBackup 7.0 ..................................................... About NetBackup mixed version support .......................................... About Symantec Operations Readiness Tools .................................... About NetBackup 7.5 availability .................................................... About the NetBackup media kit ................................................. About the NetBackup Electronic Software Distribution (ESD) images ........................................................................... About NetBackup server installation requirements for UNIX systems ................................................................................ About file descriptor limits for UNIX and Linux systems ............... Special installation guidelines for Solaris systems ........................ Special installation guidelines for HP-UX systems ........................ Special installation guidelines for UNIX clustered environments .................................................................. About NetBackup Access Control .............................................. About storage device configuration ................................................. Locating supported robot types ................................................. About replacing NetBackup server types not supported in NetBackup 7.x ....................................................................................... How to replace unsupported NetBackup master servers ................ How to replace unsupported NetBackup media servers .................. 11 15 19 21 23 26 27 28 28 30 30 32 33 34 35 35 35 36 37 39 40

Chapter 2

NetBackup licenses ............................................................. 43
About NetBackup license key requirements ....................................... 43 About NetBackup license compatibility ...................................... 44 About license key entry ........................................................... 44

8

Contents

Frequently asked questions about license keys ............................ 46

Chapter 3

Installing server software .................................................. 51
How to install NetBackup .............................................................. How the installation script works .............................................. About mounting the NetBackup software media ................................. Mounting NetBackup software media on AIX systems ................... Mounting NetBackup software media on FreeBSD systems ............ Mounting NetBackup software media on HP-UX systems ............... Mounting NetBackup software media on Linux systems ................ Mounting NetBackup software media on Solaris systems ............... Installing NetBackup master server software on UNIX ........................ Continuing with NetBackup software installation ......................... Installing NetBackup media server software on UNIX ......................... About pushing client software from a master server to clients .............. Installing client type software on a master server ........................ Installing NetBackup add-on products ............................................. How to configure the window manager for the Java Interface (NetBackup-Java compatible platforms) ...................................... 51 52 53 54 55 55 57 57 58 63 63 67 68 69 69

Chapter 4

Installing alternative administrative interfaces ........... 71
About the NetBackup Remote Administration Console for Windows .............................................................................. Installing the NetBackup Remote Administration Console ............. Configuring server lists for the NetBackup Remote Administration Console ..................................................... Adding remote servers to administer from an existing NetBackup Remote Administration Console .......................................... About the NetBackup-Java Administration Console ............................ Installing the NetBackup Java Administration Console for version 7.5 on Windows ............................................................... ........................................................................................... 71 72 74 75 75 76 77

Chapter 5

Upgrading server and client software ............................. 81
Requirements for upgrading UNIX servers to NetBackup 7.5 ................ 81 Allowing for reinstallation of earlier versions of NetBackup ........... 86 About the upgrade order for NetBackup 7.5 ................................. 87 Upgrading server software from versions 6.x or 7.x to 7.5 .................... 88 Upgrading clients after servers are upgraded .................................... 97 Completing your system update after an upgrade ............................. 101 Automatic file changes from an upgrade ......................................... 102

Contents

9

Chapter 6

Removing NetBackup server software .......................... 105
About NetBackup server software removal on UNIX systems .............. 105 Removing NetBackup from UNIX servers .................................. 106

Chapter 7

Installing NetBackup client software ............................ 115
About NetBackup client installation ............................................... About NetBackup client installation on Windows ............................. About Windows client system requirements .............................. About Windows client installation methods .............................. Installing NetBackup Windows clients locally ............................ Installing NetBackup Windows clients remotely ......................... Installing NetBackup Windows clients silently ........................... How to configure NetBackup clients ......................................... About NetBackup client installation on UNIX .................................. About UNIX client installation methods .................................... Installing UNIX clients locally ................................................ About remote installation methods for UNIX clients ................... Adding a UNIX client after initial server installation ................... 115 116 116 117 118 121 127 128 129 131 132 133 141

Chapter 8

Removing NetBackup client software ........................... 143
About NetBackup software removal on UNIX clients ......................... 143 Removing NetBackup from UNIX clients ................................... 143 Removing NetBackup Windows client software ................................ 149

Chapter 9

Configuring NetBackup .................................................... 151
About NetBackup startup and shutdown scripts ............................... About NetBackup server configuration ........................................... Starting the NetBackup Administration Console ........................ About the Device Configuration Wizard .................................... About the Volume Configuration Wizard .................................. About the Catalog Backup Wizard ............................................ About the Backup Policy Configuration Wizard .......................... 151 153 155 156 158 159 160

Index ................................................................................................................... 163

10

Contents

Chapter

1

Preparing for installation
This chapter includes the following topics:
■ ■ ■ ■ ■ ■ ■ ■ ■

About changes in NetBackup 7.5 About changes in NetBackup 7.1 About changes in NetBackup 7.0 About NetBackup mixed version support About Symantec Operations Readiness Tools About NetBackup 7.5 availability About NetBackup server installation requirements for UNIX systems About storage device configuration About replacing NetBackup server types not supported in NetBackup 7.x

About changes in NetBackup 7.5
The following describes some important changes to NetBackup version 7.5. For complete details, see the NetBackup Release Notes for version 7.5. Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, be aware that NetBackup versions 7.0 and 7.1 contained many changes and enhancements. Before you upgrade from any 6.x version to 7.5, refer also to the NetBackup Release Notes for versions 7.0 and 7.1 for complete details. You can also refer to the following topics for a summary of changes in NetBackup versions 7.0 and 7.1: See “About changes in NetBackup 7.0” on page 23.See “ About changes in NetBackup 7.1” on page 21.

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Preparing for installation About changes in NetBackup 7.5

Table 1-1 Change

Changes in NetBackup 7.5 Description

Enhanced NetBackup image Starting with NetBackup 7.5, all backup image metadata is metadata management stored in the relational database (NBDB). Previous versions stored this data in both the NBDB and flat ASCII files (image header files). The following describes the advantages of this change: Eliminates the consistency issues for any data that previously existed in multiple databases. ■ Improves the product search performance, especially in large catalogs. ■ Improves the performance of restores, policy scheduling, and image cleanups.


After an upgrade from a previous version of NetBackup, post-upgrade migration of pre-existing image metadata from the file system to the NetBackup database occurs.

Caution: This enhancement affects upgrades. To help
ensure a successful upgrade to NetBackup 7.5, please visit the NetBackup 7.5 Upgrade Portal for complete upgrade details: http://www.symantec.com/docs/TECH74584 For full details about the image migration process and help to plan for this migration, refer to the following: See “About image metadata migration after upgrades to NetBackup 7.5” on page 15. See “Planning for image metadata migration after an upgrade to NetBackup 7.5” on page 19.

Preparing for installation About changes in NetBackup 7.5

13

Table 1-1 Change
UNIX platforms

Changes in NetBackup 7.5 (continued) Description
The following describes the UNIX platform changes: Linux zSeries SUSE 64-bit This platform now uses SLES 10, patch 2. NetBackup 7.5 cannot be installed on these systems if the OS kernel is older than 2.6.16. ■ Linux RedHat x86_64 and Linux zSeries RedHat 64-bit These platforms now use RH 5, update 4. NetBackup 7.5 cannot be installed on these systems if the OS kernel is older than 2.6.18. ■ Solaris x64 Starting with NetBackup 7.5, this platform supports Informix 11. ■ Macintosh OS X This platform now uses version 10.6. NetBackup 7.5 cannot be installed on these client systems if the OS version is older than 10.6.


UNIX server packages

NetBackup 7.5 completes the native packaging implementation for servers on the HP-UX, RHEL, SLES, and AIX platforms as follows: The installation script installs the package by using the appropriate OS installation command for that server platform. ■ After the installation has completed, use the appropriate native package management system query command to see the list of NetBackup server packages. ■ Removing NetBackup 7.5 and later server software requires the use of the specific OS package removal command.


Novell NetWare Windows IA64

This platform is no longer supported for use as a client. Server and client support are discontinued for this platform in NetBackup 7.5. NetBackup 7.5 provides back-level support only for Windows IA64 clients.

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Preparing for installation About changes in NetBackup 7.5

Table 1-1 Change

Changes in NetBackup 7.5 (continued) Description
Starting with NetBackup 7.5, the NetBackup Product Improvement Program captures installation deployment and product usage information. During the installation, you can choose to participate in the NetBackup Product Improvement Program and send this information automatically and in a secured manner to Symantec. The information received becomes part of a continuous quality improvement program that helps Symantec understand how customers configure, deploy, and use the NetBackup product. This information is then used to help Symantec identify improvements in product features, testing, technical support, and future requirements. To learn more about the NetBackup Product Improvement Program, refer to the NetBackup license agreement section 17.19 Privacy; Data Protection. The following describes where to find the license agreement: UNIX See the file LICENSE in the base directory of the UNIX images on the DVD media or from the downloaded media images from FileConnect. ■ Windows From the DVD media or the downloaded media images from FileConnect, start the installation wizard (Browser.exe). On the Home page, click Installation. On the Installation page, select either Server Software Installation or Client Software Installation. On the Welcome page, click Next to advance to the License Agmt page.


NetBackup Product Improvement Program

UNIX clusters



ssh command Starting with NetBackup 7.5, UNIX clusters can run the ssh command. The root user guidelines for the ssh command are the same as those for the rsh command.



Cluster node upgrade order Starting with NetBackup 7.5, you can select whether to first upgrade the inactive node or the active nodes.

Preparing for installation About changes in NetBackup 7.5

15

About image metadata migration after upgrades to NetBackup 7.5
The following information describes important details about the image metadata migration processes that occur after you upgrade to NetBackup 7.5. After an upgrade from a previous NetBackup version, post-upgrade migration of all pre-existing image metadata from the file system to the NetBackup database occurs. Please note the following in regard to this migration:


The LIST_FS_IMAGE_HEADERS entry is created automatically when the post-upgrade image metadata migration has completed. Warning: Do not manually create the LIST_FS_IMAGE_HEADERS entry. Premature creation of this entry causes non-migrated images to be unrecognized during NetBackup processing. This problem can result in possible data loss. For a complete explanation about this entry, see the NetBackup Administrator's Guide, Volume I. Image metadata consistency checking that is comparable to the bpdbm -consistency 2 -move command is performed as part of the image metadata migration. For more information about consistency checking details and the bpdbm command, see the NetBackup Commands Reference Guide. Until migration is complete, NetBackup behavior is affected. See “Planning for image metadata migration after an upgrade to NetBackup 7.5” on page 19.





A number of methods are available to accomplish the migration. Before you upgrade, review the following information to determine the most appropriate method to help reduce the effect on normal NetBackup operations:
In Table 1-2: On the NetBackup 7.5 Upgrade Portal: Review the methods for image metadata migration. Review the NetBackup 7.5 Upgrade Guide. This guide describes the estimated migration times based on the migration method and the number of images to be migrated. Click on the following link to go to the portal: http://www.symantec.com/docs/TECH74584 In the NetBackup Installation See “Planning for image metadata migration after an Guide for 7.5: upgrade to NetBackup 7.5” on page 19.

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Preparing for installation About changes in NetBackup 7.5

Table 1-2 Method

Image metadata migration methods for upgrades to NetBackup 7.5 Description
This method is useful in a backup environment that has the following: Acceptable CPU performance and a catalog image count where NetBackup operations are acceptable during each step of the serial image migration. Use this method for environments with or without capacity managed disk policies, such as SLP or DSSU. The following describes how this method works: An image is migrated after a NetBackup process updates the image. ■ At the first instance of the nbstserv process, images to be deleted, DSSU images, and images associated with storage lifecycle policy (SLP) jobs are migrated. Auto Image Replication images are also included.


Typical migration method (default)

Note: For more information about nbstserv, see the
NetBackup Administrator's Guide, Volume I.


As part of catalog cleanup, any images that are associated with Advance Disk policies, BasicDisk policies, and tape policies are migrated.

Preparing for installation About changes in NetBackup 7.5

17

Table 1-2

Image metadata migration methods for upgrades to NetBackup 7.5 (continued) Description
This method is useful in a backup environment that has the following: Acceptable CPU performance and a catalog image count where NetBackup operations are acceptable during each step of the serial image migration. Use this method if you require AdvancedDisk reporting immediately after the nbstserv portion of the migration. The following describes how this method works:


Method
AdvancedDisk priority method

Before the upgrade, create the following touch-file: ./netbackup/bin/MERGE_ALL_IMAGE_HEADERS

An image is migrated after a NetBackup process updates the image. ■ At the first instance of the nbstserv process, images to be deleted, DSSU images, and storage lifecycle policy (SLP) jobs are migrated. Auto Image Replication images and any images that are associated with Advance Disk policies are also included. ■ As part of catalog cleanup, any images that are associated with BasicDisk policies and tape policies are migrated.


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Preparing for installation About changes in NetBackup 7.5

Table 1-2

Image metadata migration methods for upgrades to NetBackup 7.5 (continued) Description
This method uses the cat_import command and is useful in a backup environment that has the following: Acceptable CPU performance, but a catalog image count that is high enough that you want to reduce the impact on NetBackup operations during the image metadata migration. After the nbstserv image migration has completed, and before the normal catalog cleanup is scheduled to begin, multiple instances of this command can be run in parallel to migrate images on a client by client basis. For more details about the cat_import command, see the NetBackup Commands Reference Guide. Before you execute this command, plan your usage as follows:
■ ■

Method
Large catalog image count method

Determine client priority.

Analyze system performance characteristics to determine the desired number of cat_import commands to run in parallel. ■ Run concurrent cat_import processes by client priority. ■ Monitor the migration rate of each cat_import process to determine performance characteristics.

While the image metadata migration is in progress, certain NetBackup operations cannot run while images are merged into their new locations. The following describes the affected NetBackup operations that cannot run until after the migration has completed:
■ ■

Fragment deletion of expired disk images does not occur. Capacity managed disk policies such as a storage lifecycle policy (SLP) or a disk staging storage unit (DSSU) are not likely to start. If they do start, they may encounter issues with insufficient available space in the disk volume. SLP operations cannot run. Automated Image Replication operations cannot run. Until either the catalog cleanup job or the cat_import image metadata migration has completed, NetBackup must search for images in both the flat file system and the NBDB repositories. Therefore, the performance of NetBackup image catalog queries is affected.

■ ■ ■

Preparing for installation About changes in NetBackup 7.5

19

To help you prepare and plan for a successful upgrade, refer to the following topic: See “Planning for image metadata migration after an upgrade to NetBackup 7.5” on page 19.

Planning for image metadata migration after an upgrade to NetBackup 7.5
Because each NetBackup environment configuration is unique, post-upgrade migration performance varies. Factors include but are not limited to environments with multiple platforms, complex configurations, or very large catalogs. To help you gauge the amount of time for the migration process to complete, see the NetBackup 7.5 Upgrade Guide located on the NetBackup 7.5 Upgrade Portal. Click on the following link to go to the portal: http://www.symantec.com/docs/TECH74584 To help you prepare for a successful upgrade to NetBackup 7.5, Symantec recommends that you review the information in the following procedures. Make any necessary additions to your upgrade plans that apply to your specific backup environment. To prepare for monitoring the image metadata migration that occurs after the upgrade

1

For upgrades from NetBackup 6.5 or later, run the following command to determine the number of storage lifecycle policy (SLP) image-related records:


On UNIX systems:
nbstlutil list -l | grep " I " | wc -l



On Windows systems:
nbstlutil list -l | %SystemDrive%\Windows\System32\find.exe /C " I "

2

Run the following command to determine the number of images in the flat file system: Note: Because each NetBackup environment configuration is unique, the execution time of this command varies. Factors include but are not limited to environments with multiple platforms, complex configurations, or very large catalogs.


On UNIX systems:
bpimagelist -idonly -d 01/01/1970 00:00:00 | wc -l

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Preparing for installation About changes in NetBackup 7.5



On Windows systems:
bpimagelist -idonly -d 01/01/1970 00:00:00 | %SystemDrive%\Windows\System32\find.exe /C " ID: "

3

Determine the method that you plan to use to accomplish the image metadata migration, as follows:


Review and familiarize yourself with the different methods available to accomplish the image metadata migration. See “About image metadata migration after upgrades to NetBackup 7.5” on page 15. Review the image metadata migration performance data that is related to the different migration methods. See the NetBackup 7.5 Upgrade Guide on the NetBackup 7.5 Upgrade Portal. http://www.symantec.com/docs/TECH74584 With the information from the previous bulleted items, determine the appropriate method that you plan to use. Document the method steps in your upgrade plan.





4

For NetBackup configurations that use capacity managed disk storage units such as an SLP or a disk staging storage unit (DSSU): Plan to expire additional images from capacity managed disk volumes. For complete details, see the NetBackup 7.5 Upgrade Guide on the NetBackup 7.5 Upgrade Portal: http://www.symantec.com/docs/TECH74584

5

For backup environments that use disk-based storage units, do the following: As close to starting the upgrade as possible, run the following command to delete expired disk image fragments:
nbdelete -allvolumes

After you have completed the previous steps, you are ready to upgrade to NetBackup 7.5. The upgrade procedure is included in the NetBackup 7.5 Installation Guide. After you have completed the upgrade procedure, you are ready to perform the post-upgrade tasks as necessary for the migration method that you selected. To perform the necessary post-upgrade tasks

1

Monitor the progress of the specific processes in the image metadata migration method you have selected, as follows:


For nbstserv, run the following command:

Preparing for installation About changes in NetBackup 7.1

21



On UNIX systems:
nbstlutil list -l | grep " I " | wc -l



On Windows systems:
nbstlutil list -l | %SystemDrive%\Windows\System32\find.exe /C " I "

Note: For more information about nbstserv, see the NetBackup Administrator's Guide, Volume I. For the catalog cleanup job, use the Activity Monitor progress log. In the Jobs tab pane, double-click on the specific image cleanup job. When the Job Details dialog box appears, click on the Detailed Status tab. For each cat_import process, review the progress indications in STDOUT.





2

Be aware of the expected NetBackup behavior during the image metadata migration, as follows:


While nbstserv is migrating image metadata information: Fragment deletion of expired disk images does not occur (see step 5 in the previous procedure).



Capacity managed disk policies such as SLP or DSSU are not likely to start. If they do start, they may encounter issues with insufficient available space in the disk volume. SLP operations cannot run until after the migration has completed. Automated Image Replication operations cannot run until after the migration has completed. Until either the catalog cleanup job or the cat_import image metadata migration has completed, NetBackup must search for images in both the flat file system and the NBDB repositories. Therefore, the performance of NetBackup image catalog queries is affected.

■ ■



3

To get a backup of the new NetBackup databases after the migration has completed, run a full hot catalog backup.

About changes in NetBackup 7.1
The following describes a summary of important changes in NetBackup 7.1.

22

Preparing for installation About changes in NetBackup 7.1

Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, be aware that versions 7.0 and 7.1 contained many changes and enhancements. Before you upgrade from NetBackup 6.x to 7.5, see the NetBackup Release Notes for versions 7.0. and 7.1 for complete details.
NetBackup Access Control Starting with NetBackup 7.1, this option is installed with the NetBackup server and the client packages (if the platform supports the product). A separate installation or upgrade procedure is no longer required. However, a valid license is still required to enable the product and the option must be configured to be used. The components have been renamed to NetBackup Product Authentication and Authorization. UNIX systems


Native packaging for NetBackup clients NetBackup 7.1 delivers the following NetBackup clients in their native package formats: AIX, HP-UX, Linux, and Solaris. Installation on these systems is unchanged, therefore the packages are not standalone. However, removal of NetBackup from these systems now requires the use of native commands. See “About NetBackup server software removal on UNIX systems” on page 105. All other UNIX client packages are delivered in the same format as previous versions.

Windows systems

New preinstallation Environment Checker feature This feature lets you check those computers where you plan to install or upgrade to NetBackup 7.1 or later. After you run the Environment Checker, a summary of the results identifies any potential issues that may prevent a successful installation or upgrade. Also, a log is generated that describes the complete results and identifies which areas to address before you install or upgrade to NetBackup 7.1 or later. ■ Improved integrated cluster installation and upgrade process The process to install and upgrade cluster installations has been improved to provide feedback to customers, and to validate cluster environments before configuration takes place.


Preparing for installation About changes in NetBackup 7.0

23

About changes in NetBackup 7.0
The following describes a summary of important changes in NetBackup 7.0. Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, be aware that versions 7.0 and 7.1 contained many changes and enhancements. Before you upgrade from NetBackup 6.x to 7.5, see the NetBackup Release Notes for versions 7.0. and 7.1 for complete details.
Veritas Storage Migrator (VSM) NetBackup Operations Manager (NOM) This product has reached its end of life and is no longer supported. Starting with NetBackup 7.0, NOM has been replaced with OpsCenter. If your current 6.x NetBackup environment includes NOM 6.x, you can upgrade NOM to OpsCenter with an upgrade to NetBackup 7.0 or later.

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Preparing for installation About changes in NetBackup 7.0

Platform and operating system support changes

Starting with NetBackup 7.0, the following platform support changes apply:


Except for FreeBSD clients and Mac clients, all UNIX 32-bit system support has been discontinued.

To upgrade these systems to NetBackup 7.0 or later, you must first migrate your current NetBackup 6.x catalogs and databases to a system with a supported 64-bit platform. However, 32-bit media servers and the clients that use NetBackup 6.x are compatible with NetBackup 7.x 64-bit master servers. Also, NetBackup requires OpenStorage vendor plug-ins to be 64-bit. When you upgrade a media server that is used for OpenStorage to NetBackup 7.x, you also must update the vendor plug-in to a 64-bit version. For details about how to replace the servers that currently use these unsupported platforms, refer to the following section: See “About replacing NetBackup server types not supported in NetBackup 7.x” on page 37. ■ IRIX and Tru64 are no longer supported. Servers and clients with these operating systems that use NetBackup 6.x are compatible with NetBackup 7.x servers. ■ All 64-bit platforms are supported except for FreeBSD clients and Mac clients. ■ Windows IA64 is supported only as a client. Linux SUSE and Linux RedHat Itanium are no longer supported for use as master or media servers. These platforms are only supported as a client. ■ HP-UX PA-RISC is no longer supported as a master server. This platform is supported only as a true media server (media server without the EMM server) or a true client. ■ Novell NetWare is no longer supported for use as a media server. This platform is only supported as a client.


Preparing for installation About changes in NetBackup 7.0

25

UNIX package consolidation Starting with NetBackup 7.0, most of the add-on products and database agents are now installed with the NetBackup server or the client package. Separate installation for these products is no longer needed. The following products are now included in the NetBackup server package (if the platform supports the product):
■ ■ ■

BMR master server NDMP Vault

The following products are now included in the NetBackup client package (if the platform supports the product):
■ ■ ■ ■ ■ ■ ■ ■ ■ ■

BMR Boot server DB2 Encryption Informix LiveUpdate agent Lotus Notes Oracle SAP Snapshot Client Sybase

The binaries for the listed products are laid down with the server or the client package. A valid license is still required to enable the product. If product configuration was required previously (such as db2_config), configuration is still required.

Note: For Solaris server upgrades, the older versions of any
listed products here must be removed before an upgrade to NetBackup 7.0 or later. For example, VRTSnbdb2, SYMCnbdb2, VRTSnbenc, SYMCnbenc, and others. The installation script displays a list of the packages it finds that must be removed. The French, Japanese, and the Chinese language packages remain as separate add-ons. The process to install and upgrade these products remains the same. Clustered media server support changes New NetBackup 7.0 or later media server installations cannot be clustered. However, existing 6.x clustered media servers can be upgraded to version 7.0 or later and remain clustered.

26

Preparing for installation About NetBackup mixed version support

About NetBackup mixed version support
You can run mixed versions of NetBackup between master servers, media servers, and clients. This back-level support lets you upgrade NetBackup one server at a time, which minimizes the effect on overall system performance. Symantec supports only certain combinations of servers and clients. Table 1-3 lists the supported mixed version configurations for NetBackup 7.5. Table 1-3 Configuration
1

Supported NetBackup mixed version configurations Master server version
7.5

Media server version
7.5

Client version
7.5 (For catalog backups, see the note immediately after this table.)

2

7.5

7.5

6.0.x, 6.5.x, or 7.x (For catalog backups, see the note immediately after this table.)

3

7.5

6.0.x, 6.5.x, or 7.x

6.0.x, 6.5.x, or 7.x Clients in this configuration must use a version that is equal to or earlier than media server versions. (For catalog backups, see the note immediately after this table.)

Note: The NetBackup catalog resides on the master server. Therefore, the master server is considered to be the client for a catalog backup. If your NetBackup configuration includes a media server, it must use the same NetBackup version as the master server to perform a catalog backup.

Preparing for installation About Symantec Operations Readiness Tools

27

NetBackup versions 7.0 and later do not support Windows 2000 systems. However, you can still use NetBackup version 6.x on Windows 2000 clients with your NetBackup 7.x servers. The following describes what type of action to take if you have any clients that run Windows 2000:
Existing NetBackup customers with Windows 2000 clients at NetBackup version 6.x: No action is required. These clients are compatible with NetBackup version 7.x master and media servers. To ensure future compatibility, it is recommended that you replace these clients with those that use a more current operating system. New NetBackup customers with Windows 2000 systems: You must install NetBackup version 6.x client software on your Windows 2000 systems. To obtain NetBackup version 6.x, contact your Symantec NetBackup representative or call technical support.

For complete information on mixed version support, see the NetBackup Release Notes for version 7.5. Refer to the section "NetBackup backward compatibility".

About Symantec Operations Readiness Tools
Symantec Operations Readiness Tools (SORT) is a set of Web-based tools that supports Symantec enterprise products. For NetBackup, SORT provides the ability to collect, analyze, and report on host configurations across UNIX/Linux or Windows environments. This data helps to assess whether your systems are ready for an initial NetBackup installation or for an upgrade from your current version. To access SORT, go to the following Web page: http://sort.symantec.com/netbackup Once you get to the SORT page, more information is available as follows:


Installation and Upgrade Checklist Use this tool to create a checklist to see if your system is ready for a NetBackup installation or an upgrade. Hot fix and EEB Release Auditor Use this tool to find out whether a release that you plan to install contains the hot fixes that you need. Custom Reports





28

Preparing for installation About NetBackup 7.5 availability

Use this tool to get recommendations for your system and Symantec enterprise products, tips for risk assessment, and product license tracking.

About NetBackup 7.5 availability
NetBackup 7.5 is available in the following formats:


DVD media kit All necessary software and documentation files are provided on several DVDs. See “About the NetBackup media kit” on page 28. Electronic Software Distribution (ESD) images The DVD image files are posted and available for download on the FileConnect Website. See “About the NetBackup Electronic Software Distribution (ESD) images” on page 30.



About the NetBackup media kit
The media kit includes a DVD for each supported UNIX platform or operating system and one DVD for Windows. The label on each DVD provides a brief description of its contents. NetBackup documentation is also included. All documentation for the NetBackup software products in this release is included. Printed materials include a Getting Started Guide. Documentation on the DVDs is in Portable Document Format (PDF). You can use Acrobat Reader to open, view, and print the files. If Autorun is enabled on your Windows system, you see a Web page that lists the documents that you can select to view. On UNIX or Linux systems, or if Autorun is disabled on the Windows system, navigate to the DVD drive to view the DVD contents. From that drive, you can select the documents to view or copy them to a local drive. The following table describes the contents of each DVD. Table 1-4 DVD No.
1

NetBackup 7.5 DVD contents Platform OS
AIX 64-bit

Contents
■ ■

Server and supported options NetBackup documentation

Preparing for installation About NetBackup 7.5 availability

29

Table 1-4 DVD No.
2

NetBackup 7.5 DVD contents (continued) Platform OS
HP-UX IA64

Contents
■ ■

Server and supported options NetBackup documentation

3

HP-UX PA-RISC 64-bit

Media server and supported options ■ NetBackup documentation
■ ■ ■

4

Linux RedHat x86_64

Server and supported options NetBackup documentation Server and supported options NetBackup documentation Server and supported options NetBackup documentation Server and supported options NetBackup documentation Server and supported options All x86 and x64 clients NetBackup documentation

5

Linux SUSE x86_64

■ ■

6

Solaris SPARC64

■ ■

7

Solaris x86-64

■ ■

8

Windows x86 and x64

■ ■ ■

9

Linux zSeries RedHat x64

Media server and supported options ■ NetBackup documentation


10

Linux zSeries SUSE x64

Media server and supported options ■ NetBackup documentation
■ ■ ■

11

UNIX clients

All UNIX clients NetBackup documentation

12

Clients in LiveUpdate format

All UNIX and Windows clients in LiveUpdate format ■ Readme document
■ ■ ■

13

OpsCenter (1 of 3)

All Windows platforms ICS (NBAC)

30

Preparing for installation About NetBackup server installation requirements for UNIX systems

Table 1-4 DVD No.
14

NetBackup 7.5 DVD contents (continued) Platform OS
OpsCenter (2 of 3)

Contents
■ ■ ■ ■

RedHat SUSE Solaris x86 ICS (NBAC) AIX HP-UX IA64 Solaris SPARC ICS (NBAC)

15

OpsCenter (3 of 3)

■ ■ ■ ■

16

OpenVMS (CD format)

NetBackup Client for OpenVMS

See “About the NetBackup Electronic Software Distribution (ESD) images” on page 30. See “About NetBackup server installation requirements for UNIX systems” on page 30.

About the NetBackup Electronic Software Distribution (ESD) images
The ESD images for NetBackup 7.5 are available for download from the FileConnect Web page. The images adhere to a 1.8G size limitation. To ensure the accuracy of the ESD download, some of the product images have been split into smaller, more manageable files. Before you uncompress any file, you must first join the split image files that you can identify as 1 of 2 and 2 of 2. A Download Readme.txt file on FileConnect describes how to join the files together. See “About NetBackup 7.5 availability” on page 28. See “About the NetBackup media kit” on page 28.

About NetBackup server installation requirements for UNIX systems
Before you install NetBackup, make sure that your backup environment meets the following requirements:

Preparing for installation About NetBackup server installation requirements for UNIX systems

31

General requirements

Make sure that you have the following hardware and software already set up: All NetBackup installation DVDs or ESD images, appropriate license keys, and the root password for all servers. ■ The gzip and the gunzip commands must be installed on the local system. The directories where these commands are installed must be part of the root user’s PATH environment variable setting.


A server of a supported hardware type that runs a supported version of its operating system (with applicable patches), adequate disk space, and supported peripherals. For details on these requirements, refer to the NetBackup Release Notes. ■ All NetBackup servers must recognize and be recognizable by their client systems. In some environments, this means that each must be defined in the other’s /etc/hosts file. Other environments may use the Network Information Service (NIS) or Domain Name Service (DNS). ■ For reasonable performance of the NetBackup-Java interfaces, you need 512 MB of RAM. Of that space, 256 MB must be available to the interface program (jnbSA or jbpSA).
■ ■

The minimum screen resolution configuration is 1024x768, 256 colors.

Other backup software

Symantec recommends that you remove any other vendor backup software currently configured on your system before you install this product. Other vendor backup software can negatively affect how NetBackup installs and functions. Ignore references to media servers if you do not plan to install any. They are not required. To accommodate the NetBackup server software and NetBackup catalogs, Symantec recommends the following: Master and media servers in a production environment with several database agents enabled, should have a minimum of 2 GB of memory each. ■ Any client should have a minimum of 512 MB of memory in this type of environment.


Media servers

Memory considerations

32

Preparing for installation About NetBackup server installation requirements for UNIX systems

Disk space considerations

On the NetBackup server, the installation directory contains the software and the NetBackup catalog. Both of these can become quite large. If space is an issue, you can install NetBackup on an alternate file system. The installation lets you select an alternate install location, and creates the appropriate link from /usr/openv.

NFS compatibility

Symantec does not support installation of NetBackup in an NFS-mounted directory. File locking in NFS-mounted file systems can be unreliable. For some peripherals and platforms, kernel reconfiguration is required. For more details, see the NetBackup Device Configuration Guide.

Kernel reconfiguration

Red Hat Linux

For Red Hat Linux, NetBackup requires server networking.

About file descriptor limits for UNIX and Linux systems
To help NetBackup run efficiently, Symantec recommends that you set the file descriptor limit (soft limit) on UNIX and Linux systems to at least 8000. To check the current operating system (OS) file descriptor setting, use the following command:
# /usr/bin/ulimit -a

In the command output, look for the nofiles(descriptors) entry. The following describes the affected file and parameters for each OS:
Solaris To set a permanent limit, in the /etc/system file, add the following lines: * rlim File Descriptors set rlim_fd_max=65536 set rlim_fd_cur=8000 Where max is the maximum file descriptors on the system, and cur shows the maximum file descriptors per process. AIX In the /etc/security/limits file, add the following line nofiles = 8000

Note: On AIX systems, the hard limit is unlimited.

Preparing for installation About NetBackup server installation requirements for UNIX systems

33

HP

From the Systems Administrator’s Menu (SAM), in the /etc/sysconfigtab file, change the nfiles setting to 8000. In the /etc/security/limits.con file, add the following lines: * soft nofile 8000 * hard nofile 65535

Linux

After you change any of these settings, you must restart the NetBackup server. For more information on setting file descriptors, refer to your OS documentation. For more information on recommendations for changing file descriptor settings, refer to the following tech notes: http://www.symantec.com/docs/TECH15131 http://www.symantec.com/docs/TECH70191 http://www.symantec.com/docs/TECH75332 http://www.symantec.com/docs/TECH137761

Special installation guidelines for Solaris systems
Several kernel-tunable parameters, such as Message Queue, Semaphore, and Shared Memory Parameters, can affect NetBackup performance. If you adjust these values, you may prevent your system performance from slowing down or even reaching a deadlock state. For more information about parameter definitions and examples, see the NetBackup Backup Planning and Performance Tuning Guide on the support Web site. The following examples show how you may need to modify certain parameters for Solaris 10 systems:

34

Preparing for installation About NetBackup server installation requirements for UNIX systems

Message Queue parameters



It may be necessary to increase the system’s message queue resources to avoid having NetBackup daemons hang. For example, you may need to edit the /etc/system file to include or change the following parameters:

set set set set set set set

msgsys:msginfo_msgmap=512 msgsys:msginfo_msgmax=8192 msgsys:msginfo_msgmnb=65536 msgsys:msginfo_msgmni=256 msgsys:msginfo_msgssz=16 msgsys:msginfo_msgtql=512 msgsys:msginfo_msgseg=8192

After editing the file, you must reboot the NetBackup server. Semaphore parameters


You must allocate enough semaphores on UNIX systems, or errors may occur. System requirements vary, but the following changes to the /etc/system file should be sufficient for an average system:

set set set set set set set

semsys:seminfo_semmap=64 semsys:seminfo_semmni=1024 semsys:seminfo_semmns=1024 semsys:seminfo_semmnu=1024 semsys:seminfo_semmsl=300 semsys:seminfo_semopm=32 semsys:seminfo_semume=64

After editing the file, you must reboot the NetBackup server.

Special installation guidelines for HP-UX systems
Use the following guidelines when you install NetBackup on HP-UX systems:
■ ■

Install NetBackup on a file system that supports long file names. During NetBackup installation, the following error may occur when the NetBackup database is created:
SQL error (-832) -- Connection error: Insufficient system resources - failed to allocate a SYSV semaphore

To correct the error, increase the number of semaphores in the HP-UX kernel.

Preparing for installation About storage device configuration

35

For details on how to change HP-UX parameters, see the NetBackup Backup Planning and Performance Tuning Guide, Chapter 11: OS-Related Tuning Factors.

Special installation guidelines for UNIX clustered environments
Use the following guidelines when you install NetBackup in clustered systems:


Ensure that each node in the NetBackup cluster can run the rsh command or its equivalent (on HP-UX, the command is remsh). Starting with NetBackup 7.5, you can also use the ssh command. The root user must be able to perform a remote login to each node in the cluster without entering a password. This remote login is necessary for installation and configuration of the NetBackup server and any NetBackup options. After installation and configuration are completed, it is no longer required. You must install, configure, and start the cluster framework before you install NetBackup. For additional installation prerequisites and installation notes, see the NetBackup Clustered Master Server Administrator’s Guide. You must have defined a virtual name using DNS, NIS, or /etc/hosts. The IP address is defined at the same time. (The virtual name is a label for the IP address.) Use this virtual name and IP address only for the NetBackup resource.





About NetBackup Access Control
Starting with NetBackup 7.1, NetBackup Access Control (NBAC) is installed with NetBackup. However, the option still requires a valid license key and must be configured for use. For complete details, see the NetBackup Security and Encryption Guide. If you currently use NBAC in NetBackup versions 6.x through 7.0.1, a separate upgrade is no longer required. Upgrades to version 7.x automatically migrate all NBAC files from a shared location to a location within NetBackup. See “How to install NetBackup” on page 51. See “About NetBackup server installation requirements for UNIX systems” on page 30.

About storage device configuration
Reliable use of NetBackup depends on the proper configuration of your storage devices. To ensure reliable backups and restores, you must first install and configure devices to work with the operating system.

36

Preparing for installation About storage device configuration

Before you install or upgrade to NetBackup 7.1 or later, use the following guidelines to configure storage devices to work with the operating system:
New installations and upgrades Before you install or upgrade to NetBackup 7.1 or later, Symantec recommends that you install and configure your devices with the latest version of drivers. To prepare and connect new devices, perform the following tasks: Set the SCSI ID (target). Make sure that it is set it to an available SCSI ID. ■ Physically attach your device to a compatible host bus adapter where that SCSI ID is available. Compatible means that both the device and the host bus adapter are of the same type. For example, single-ended, high voltage differential, low voltage differential, or Fibre Channel.


Connections and settings

Configuration

To configure storage devices to work with the operating system, refer to the following documentation: The instructions from the device and the operating system vendors. ■ The NetBackup Device Configuration Guide. See the chapter that is appropriate for your operating system.


NetBackup installation

After all storage devices are installed, configured, and verified to work with the operating system, you can install NetBackup.

Warning: An improperly configured device can lead to backup failures, data loss, or both. See “About NetBackup server installation requirements for UNIX systems” on page 30.

Locating supported robot types
You can find a list of the supported robot types in the Symantec NetBackup Server/Enterprise Server 7.x Hardware Compatibility List. For your convenience, Symantec periodically updates this document on the Symantec support Web site.

Preparing for installation About replacing NetBackup server types not supported in NetBackup 7.x

37

To find the latest robot types that this release supports


Click on the following link to access the Symantec NetBackup Server/Enterprise Server 7.x Hardware Compatibility List: http://www.symantec.com/docs/TECH76495

About replacing NetBackup server types not supported in NetBackup 7.x
Certain hardware support and operating system support has been discontinued in NetBackup 7.x. These systems must be replaced with supported systems before an upgrade to NetBackup 7.x. For complete details about hardware and operating system support in NetBackup 7.x versions, refer to the following documents:


NetBackup Release Notes for 7.5 http://www.symantec.com/docs/DOC5041 Refer to the sections "About platform and operating system support changes" and "About NetBackup Compatibility Lists". NetBackup Enterprise Server and Server 7.x OS Software Compatibility List http://www.symantec.com/docs/TECH76648 NetBackup server 7.x hardware compatibility list http://www.symantec.com/docs/TECH76495





The following describes the general guidelines to replace unsupported servers before an upgrade to NetBackup 7.x:

38

Preparing for installation About replacing NetBackup server types not supported in NetBackup 7.x

Platform and operating system

The platform and the architecture of the new system can be different than the system that you replace, provided that you observe the following rules: An unsupported Windows server (hardware or operating system) should be replaced with a supported Windows server. ■ An unsupported UNIX or Linux server (hardware or operating system) should be replaced with any other supported UNIX or Linux server platform and operating system. However, Red Hat Linux master servers are an exception (see the following item). ■ An unsupported Red Hat Linux master server must be replaced by another Red Hat Linux master server. The version of Red Hat Linux and the server architecture may be different.


For complete details on replacing NetBackup servers in regard to platforms and operating systems, refer to the following documents on the Symantec support Web site: For Windows master servers: http://www.symantec.com/docs/TECH77447 ■ For UNIX master servers: http://www.symantec.com/docs/TECH77448 ■ For media servers: http://www.symantec.com/docs/TECH77811 ■ OpenStorage users should also refer to the following document for details about specific considerations in regard to upgrades to NetBackup 7.x: http://www.symantec.com/docs/TECH77812


NetBackup version

The new supported system must use the exact same version of NetBackup as the old system. You cannot migrate catalogs and databases from one NetBackup version to a different version. For example, the old server uses NetBackup 6.5.2. You must install this same version on the new server before you can upgrade.

Preparing for installation About replacing NetBackup server types not supported in NetBackup 7.x

39

Hot catalog backup

On the old system, you must create a hot catalog backup. This backup is then used to restore the catalog to the new supported system and complete the migration. The method that you use to create the catalog backup can make a difference in how you restore it on the new system. For example:
■ ■

Whether you back up the catalog to tape or disk Whether you back up the catalog to a master server or a media server

For complete details on how to create a hot catalog backup, see the NetBackup Troubleshooting Guide.

How to replace unsupported NetBackup master servers
The following steps describe only the primary tasks to replace an unsupported master server. For complete detailed instructions, refer to the following documents on the Symantec support Web site: http://www.symantec.com/docs/TECH77447 http://www.symantec.com/docs/TECH77448 OpenStorage users should also refer to the following document for details about specific considerations in regard to upgrades to NetBackup 7.x: http://www.symantec.com/docs/TECH77812 To replace an unsupported master server

1

Configure a new supported master server with the same name as the old unsupported master server. See “About replacing NetBackup server types not supported in NetBackup 7.x” on page 37.

2

Install the same version of NetBackup on the new master server that is used on the old master server. You must install NetBackup to the exact same path and location as the old server.

3

On the old master server, create a hot catalog backup. For complete details on how to create a hot catalog backup, see the NetBackup Troubleshooting Guide.

4

Shut down the old master server and remove it from your backup environment.

40

Preparing for installation About replacing NetBackup server types not supported in NetBackup 7.x

5 6 7

Install the new master server in your backup environment. Restore the catalog backup. Run some test backups and restores to verify successful operation. After you verify successful operation, you can upgrade to NetBackup 7.x.

How to replace unsupported NetBackup media servers
The following steps describe only the primary tasks to replace an unsupported media server. For complete detailed instructions, refer to the following document on the Symantec support Web site: http://www.symantec.com/docs/TECH77811 OpenStorage users should also refer to the following document for details about specific considerations in regard to upgrades to NetBackup 7.x: http://www.symantec.com/docs/TECH77812 To replace an unsupported media server

1

Deactivate the old media server through the NetBackup Administration Console, or by running the following command:
nbemmcmd -updatehost -machinename <Media Server> -machinestateop set_admin_pause -machinetype media -masterserver <Master Server>

2 3

Shut down the old media server. Configure a new supported media server with the same name and IP address as the old media server. Note: To use a new IP address, make sure that you update the DNS.

4 5

Connect all backup storage devices to the new media server. Install the same version of NetBackup on the new media server that is used on the old media server. You must install NetBackup to the exact same path and location as the old server. Also, make sure that you specify the same list of additional servers that were identified on the old server.

6

Install the new media server in your backup environment.

Preparing for installation About replacing NetBackup server types not supported in NetBackup 7.x

41

7

Activate the new media server through the NetBackup Administration Console, or by running the following command:
nbemmcmd -updatehost -machinename <Media Server> -machinestateop clr_admin_pause -machinetype media -masterserver <Master Server>

8 9

Run the device discovery on the new media server so that all connected backup storage devices are recognized. Run some test backups and restores to verify successful operation. After you verify successful operation, you can upgrade to NetBackup 7.x.

42

Preparing for installation About replacing NetBackup server types not supported in NetBackup 7.x

Chapter

2

NetBackup licenses
This chapter includes the following topics:


About NetBackup license key requirements

About NetBackup license key requirements
To install NetBackup master server or media server software, you must enter a NetBackup product license key. To obtain license keys, you must order a license SKU when you order your NetBackup products. After you place your order, Symantec sends you an email with a license certificate that includes the following information:
List of NetBackup licenses purchased This list includes all of the licenses for the products that you ordered. Keep this list in a secure location. You may be asked for a product license key if you ever need to contact technical support for assistance. Serial number for access to download NetBackup products Instead of a DVD media kit, you can use this serial number to download the Electronic Software Distribution (ESD) images for NetBackup product installation. Go to the following Web site and enter this serial number to download the ESD images to your system: https://fileconnect.symantec.com/LangSelection.jsp

When you install NetBackup, Symantec recommends that you enter all other product license keys on the master server when you are prompted. Although you can add these license keys later, it is easier to enter them when you install the master server software.

44

NetBackup licenses About NetBackup license key requirements

For detailed information on how to administer NetBackup license keys, refer to the NetBackup Administration Guide, Volume I. See “About NetBackup server installation requirements for UNIX systems” on page 30.

About NetBackup license compatibility
To use your current NetBackup license keys to upgrade servers, add-on products, and database agents to NetBackup 7.5, the following are required:
■ ■

NetBackup versions 6.x or 7.0.x must already be installed. You must have a valid maintenance contract for all licensed NetBackup products.

Note: You cannot upgrade to NetBackup 7.5 if your current installed version is NetBackup 5.x. You must first upgrade to NetBackup 6.0 or 6.5, and then you can upgrade to NetBackup 7.5. Any 6.x version can be upgraded directly to 7.5. Upgrade licenses and software may be obtained from the Symantec Licensing Portal at the following Web site: https://licensing.symantec.com/acctmgmt/index.jsp For detailed information and procedures on how to administer license keys, refer to the NetBackup Administrator’s Guide, Volume I. See “About license key entry” on page 44.

About license key entry
License keys for all NetBackup SKUs must be entered on the master server. License keys for some SKUs must also be entered on the media server, depending on the capabilities that you require for the media server. Table 2-1 describes the license keys that must be entered on each server.

NetBackup licenses About NetBackup license key requirements

45

Table 2-1

Required license keys for NetBackup media servers Required licenses (based on media server capabilities)
■ ■ ■

Media server type
Enterprise media servers

NetBackup Enterprise Server 7.5 UNX NetBackup Enterprise Server 7.5 WIN/LNX/SOLX64

NetBackup Standard Infrastructure 7.5 XPLAT1 Front End TBYTE ■ NetBackup Enterprise Infrastructure 7.5 XPLAT1 Front End TBYTE ■ NetBackup Platform Base
■ ■ ■ ■

NetBackup Option Library Based Tape Drive 7.5 XPLAT NetBackup Option Shared Storage Option 7.5 XPLAT NetBackup Option NDMP 7.5 XPLAT

NetBackup Media Server Encryption Option for Enterprise Server, UNIX ■ NetBackup Media Server Encryption Option for Enterprise Server, Windows/Linux SAN media servers
■ ■ ■

NetBackup Enterprise Client, UNIX NetBackup Enterprise Client, Windows/Linux

Media Server Encryption Option for SAN Media Server (Enterprise Client), UNIX ■ Media Server Encryption Option for SAN Media Server (Enterprise Client), Windows/Linux

Enter license keys by using one of the following methods:


During NetBackup master server and media server installation (recommended) The installation script prompts you to enter the license keys for all NetBackup products that you plan to install. NetBackup Administration Console After NetBackup master server or media server installation, open the console and click Help > License Keys. Command-line interface (UNIX only) After NetBackup master server or media server installation, use the following command:
/usr/openv/netbackup/bin/admincmd/get_license_key





46

NetBackup licenses About NetBackup license key requirements

Note: You can log on to a NetBackup server from almost any server in a system to view, enter, and administer license keys. When you administer license keys remotely, make sure that you view the licenses of the system you intend to change. You do not want to add or change a license key on the wrong server.

Frequently asked questions about license keys
Symantec customers have asked the following questions about how to manage license keys.
Is the license system for NetBackup the same as the license system in other Symantec products? NetBackup uses a common license system that other Symantec products also use. Please remember, however, that the common license system provides flexibility in the license features that each product implements. For example, NetBackup does not have a node-locked license system, but some other products do. No. The media kit by itself does not allow any access to NetBackup. You always need a license key (either permanent or evaluation). License keys should always be delivered with the media kit, so you should never find yourself with a media kit and no key.

Can I use NetBackup if all I have is a media kit?

What does the license key The key is a multi-digit alphanumeric string (for example: look like? What information 8EPP-ABCD-9XYZ-XYZ9-8881-VCF4-OIUF-AJDC). The key does it contain? contains information on the following: Whether the key is for NetBackup Server or NetBackup Enterprise Server ■ Whether the key is for a server, a client, an agent, or an option (and which one) ■ Whether the key is a permanent key or an evaluation key ■ Information about how and where the key was generated


Is the license key serialized? Yes, serialization information is embedded in the key.

NetBackup licenses About NetBackup license key requirements

47

Can I see reports on what license keys I have?

Yes. Information about license keys is stored on the master server. To access the information, open the NetBackup Administration Console and select Help > License Keys. On UNIX servers, you can also run the following command: /usr/openv/netbackup/bin/admincmd/get_license_key For more information on how to view reports, refer to the NetBackup Administrator’s Guide, Volume I.

How do I enable options and When you install NetBackup, you are prompted to enter the agents? license keys for all options and agents. If you purchase an agent or other add-on product at a later date, you can enter its license key manually. Open the NetBackup Administration Console and select Help > License Keys. On UNIX servers, you can also run the following command: /usr/openv/netbackup/bin/admincmd/get_license_key Some options require that you have your original NetBackup DVDs, because additional binaries must be installed. You should always keep your NetBackup DVDs in a safe place. Should I save license keys Yes. Always store copies of your license keys in a secure after they have been entered? place. What should I do if I have lost my license key(s)? Symantec has a record of all license keys that are issued to customers. Customers who lose their license key(s) can call Order Management to get copies of their license keys. For Americas, Japan, PacRim, Australia: 650.318.4265 FAX: 650.335.8428 ■ For Europe, Middle East and Africa: 00.353.61.365232 FAX: 00.353.61.365223


If you have purchased NetBackup from a Symantec partner, you need to contact that partner for information on your key.

48

NetBackup licenses About NetBackup license key requirements

How are large volume orders Many NetBackup installations are very large, and the license handled? keys are long. License keys that you enter multiple times can be time-consuming. You can request a single license key for each type of NetBackup component you purchase. For example, you can obtain one license key for use with 50 Oracle agents. Site licenses enable unrestricted use for specific NetBackup agents or options. You still need a unique license key for each type of NetBackup component that you purchase. Separate license keys are required for components like NetBackup Server, a Lotus Notes agent, or any NDMP option. What about license keys for Site licenses are handled much like large volume orders are. customers with site licenses? The certificate for a site license states that the license key is good for unlimited copies. Do I need a license key to enable NetBackup Remote Administration Consoles? Can a license key be used multiple times? No. NetBackup Remote Administration Consoles do not require special license keys. You can install them on any computer with access to the master server. Yes. You can use your license keys multiple times. You are, however, legally bound to install and use only the number of NetBackup servers, clients, agents, and options for which you purchase licenses. All NetBackup customers who have current maintenance contracts with Symantec automatically receive the latest version of NetBackup. You receive the NetBackup media kit and license keys for every component for which you purchased licenses. If your maintenance is through a Symantec partner, you upgrade through the partner. Contact the partner for more details. What if I do not get the right If you believe that you received an incorrect license key, license keys? contact Order Management using the number on your license key certificate. Technical support does not issue permanent license keys. You can obtain license keys only through Order Management. Technical support can provide temporary one-month license keys to you while issues regarding permanent license keys are resolved. What does an evaluation license key enable? The evaluation license key enables unrestricted use of NetBackup, its agents, and its options for a predetermined period of time.

How do existing customers get license keys?

NetBackup licenses About NetBackup license key requirements

49

Am I notified when an To find out when a license key expires, open the NetBackup evaluation is about to expire? Administration Console and select Help > License Keys. On UNIX servers, you can also run the following command: /usr/openv/netbackup/bin/admincmd/get_license_key What happens when an evaluation license key expires? Does NetBackup save the backup configuration and catalog information when evaluation license keys expire? How do I upgrade from an evaluation license to a permanent license? The NetBackup services or daemons are shut down. When you attempt to use the product you are informed that its evaluation period has expired. Yes. Customers who add a permanent license key to an evaluation version of NetBackup have immediate access to their catalog information and configuration information.

It is easy. When you purchase a permanent license, you add that license to NetBackup. All the configuration information and catalog data from your evaluation version is retained. To enter your permanent license key, open the NetBackup Administration Console and select Help > License Keys. On UNIX servers, you can also run the following command: /usr/openv/netbackup/bin/admincmd/get_license_key

50

NetBackup licenses About NetBackup license key requirements

Chapter

3

Installing server software
This chapter includes the following topics:
■ ■ ■ ■ ■ ■ ■

How to install NetBackup About mounting the NetBackup software media Installing NetBackup master server software on UNIX Installing NetBackup media server software on UNIX About pushing client software from a master server to clients Installing NetBackup add-on products How to configure the window manager for the Java Interface (NetBackup-Java compatible platforms)

How to install NetBackup
For new NetBackup installations, install the software in the following order:
Step 1 Step 2 Step 3 Step 4 Step 5 Install master server software. Install media server software (NetBackup Enterprise only). Install the NetBackup Remote Administration Console (optional). Install client software. Install any NetBackup add-on products (such as language packages).

Before you proceed with any installation procedure, be sure to review the installation requirements.

52

Installing server software How to install NetBackup

See “About NetBackup server installation requirements for UNIX systems” on page 30.

How the installation script works
When you install NetBackup server software, client software is also installed. When you install NetBackup 7.5, the following options are also installed if the platform supports them:
■ ■ ■

BMR Master Server NDMP Symantec Product Authentication and Authorization (NetBackup Access Control) Vault BMR Boot Server DB2 Encryption Informix LiveUpdate agent Lotus Notes Oracle SAP Snapshot Client Sybase

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

After installation is complete, a valid license key for each option must be entered to enable its functionality. Each option must also be configured as needed. In addition to server software and options, the installation script performs the following tasks:
Host names Places the host name in the /usr/openv/netbackup/bp.conf file on the server. For clustered environments, the script places the virtual host name in the /usr/openv/netbackup/bp.conf file on the server.

Installing server software About mounting the NetBackup software media

53

Automatic startup and shutdown scripts Solaris systems

Adds automatic startup and shutdown scripts to the appropriate directories on the various supported platforms. The installation procedure prompts you for the name of an alternate root path. An alternate boot environment lets you install NetBackup on a different file system. For example, suppose that Host B’s root, usr, etc, tmp, and var file systems are mounted on Host A as follows: /alt, /alt/usr, /alt/etc, /alt/tmp, and /alt/var. When you log in to Host A, you can specify /alt as the alternate root environment and install NetBackup on Host B. This feature applies to NetBackup servers only and not options or clients.

PBX

For the platforms that support PBX, NetBackup versions 7.x install or update PBX when the client software is installed. If the computer where you install NetBackup does not already have PBX and the platform supports it, the installation script installs PBX. If PBX already exists on the computer, the installation script performs one of the following tasks: Updates the existing version if it is older than the version that is included with 7.5. ■ Does not update PBX if the existing version is the same or later than the version that is included with 7.5.


Note: If you upgrade from NetBackup 6.0 or 6.5, PBX may
not upgrade correctly. If the PBX upgrade is not successful, use the ICS disk from your 6.0 or 6.5 package to remove the older version. For complete details, see the Infrastructure Core Services Installation Guide for those NetBackup versions.

About mounting the NetBackup software media
Use the examples in the following table as guidelines when you mount NetBackup DVDs. Check with your hardware vendor to see if you may need to use other flags or options.

54

Installing server software About mounting the NetBackup software media

Table 3-1 Flags or options
-v, -t, -F -o -r device_path mount_point

Flags and options for mounting NetBackup DVDs Defined
Specifies the type of file system to mount. Translates the file names properly if required. Specifies that you want to mount the DVD for reading. Specifies the name of the DVD drive. Specifies the directory where you want to mount the DVD.

See “Mounting NetBackup software media on AIX systems” on page 54. See “Mounting NetBackup software media on FreeBSD systems” on page 55. See “Mounting NetBackup software media on HP-UX systems” on page 55. See “Mounting NetBackup software media on Linux systems” on page 57. See “Mounting NetBackup software media on Solaris systems” on page 57.

Mounting NetBackup software media on AIX systems
For AIX systems, you must create a mount point before you mount the DVD. The following procedure describes how to mount the DVD with either the smitty or the manual method. To mount the DVD on AIX systems

1 2

Log in as root. Mount the DVD with one of the following methods:


smitty
smitty cdrfs

OR
smitty mountfs


Manually Create the mount point (for example, mkdir /cdrom), and then run the mount command, as follows:
mount -v cdrfs -r device_path mount_point

Installing server software About mounting the NetBackup software media

55

For example, the following command mounts the DVD manually with /cdrom as the mount point and /dev/cd0 as the device path:
mount -v cdrfs -r /dev/cd0 /cdrom

Mounting NetBackup software media on FreeBSD systems
For FreeBSD systems, you must create a mount point before you mount the DVD. The following procedure describes how to mount the DVD. To mount the DVD on FreeBSD systems

1 2 3

Log in as root. Create the mount point. For example, mkdir /cdrom. Mount the DVD, as follows:
mount -r -t cd9660 device_path mount_point

For example, the following command mounts the DVD using /cdrom as the mount point and /dev/acd0c as the device path:
mount -r -t cd9660 /dev/acd0c /cdrom

Mounting NetBackup software media on HP-UX systems
To mount and unmount the DVD on HP-UX varies, depending on the version of the operating system you are running. Use one of the following mounting procedures as is appropriate for your operating system version. To mount the DVD on HP-UX operating systems earlier than 11.23

1 2

Log in as root. Create the mount point. For example, mkdir /cdrom.

56

Installing server software About mounting the NetBackup software media

3

Start the PFS daemons, as follows:
nohup pfs_mountd & nohup pfsd &

4

Mount the DVD, as follows:
pfs_mount -o xlat=unix device_path mount_point

To find the device path, you can run ioscan -fn. For example, the following command mounts the DVD using /cdrom as the mount point and /dev/rdsk/c3t2d0 as the device path:
pfs_mount -o xlat=unix /dev/rdsk/c3t2d0 /cdrom

To unmount the DVD on HP-UX operating systems earlier than 11.23

1

Unmount the DVD, as follows:
pfs_umount mount_point

For example, the following command unmounts a DVD that used /cdrom as the mount point:
pfs_umount /cdrom

2

Stop the following processes with the kill command:
pfs_mountd pfsd pfs_mountd.rpc pfsd.rpc

To mount the DVD on HP-UX 11.23 or later operating systems

1 2

Log in as root. Mount the DVD, as follows:
mount -F cdfs device_path mount_point

Installing server software About mounting the NetBackup software media

57

To unmount the DVD on HP-UX 11.23 or later operating systems

1

Unmount the DVD, as follows:
umount mount_point

2

Remove the DVD from the drive.

Mounting NetBackup software media on Linux systems
For Linux systems, you must create a mount point before you mount the DVD. The following procedure describes how to mount the DVD. Note: The RedHat automounter may mount the DVD with insufficient rights. If the installation from the DVD fails with the message Permission denied, use the following steps to mount the DVD manually. To mount the DVD on Linux systems

1 2 3

Log in as root. Create the mount point. For example, mkdir /cdrom. Mount the DVD, as follows:
mount device_path mount_point

For example, the following command mounts the DVD using /cdrom as the mount point and /dev/cdrom as the device path:
mount /dev/cdrom /cdrom

Mounting NetBackup software media on Solaris systems
For Solaris systems, use Volume Manager to mount the DVD. The following procedure describes how to mount the NetBackup software media. To mount the DVD on Solaris systems

1 2

Log in as root. If Volume Manager (vold) is running, the DVD mounts automatically. If vold is not running, start it up as follows:
/usr/sbin/vold &

58

Installing server software Installing NetBackup master server software on UNIX

Installing NetBackup master server software on UNIX
The master server manages backups, archives, and restores. The master server is where the NetBackup catalog resides which includes the internal databases that contain information about NetBackup configuration and backups. Use the following guidelines for a new master server installation:
Designate master server Designate the computer that you want to be the master server and install the master server software on that computer first. By default, the installation script installs the Enterprise Media Manager (EMM) Server software on the master server. This configuration is preferred and is the most efficient.

EMM server

Note: Although the EMM server can be located on a media
server, Symantec recommends that you keep it on the master server. To locate the EMM on a media server requires that you perform another procedure. After all NetBackup server software (master and media) is installed, you must move the NetBackup database and the EMM server to the designated media server. For complete details, refer to the NetBackup Administrator's Guide for UNIX and Linux, Volume I. See the section "Moving the NetBackup Database from one host to another". License keys During master server installation, you must enter a NetBackup product license key. You must also enter license keys for any additional NetBackup product options or agents that are used on the server or its clients. These additional license keys must be entered on the master server. If you add, delete, or make and save any license key updates in the NetBackup-Java Administration Console, you must restart the console. For more information on how to administer NetBackup licenses, see the NetBackup Administrator’s Guide, Volume I. HP PA-RISC Starting with NetBackup 7.0, this platform is not supported as a master server or as a media server that contains the EMM server. It is only supported as a true media server (no EMM) or a true client.

Installing server software Installing NetBackup master server software on UNIX

59

Linux SUSE and Linux Red Hat Itanium

Starting with NetBackup 7.0, these platforms are no longer supported for use as a master server or as a media server. These platforms are only supported as true clients. Starting with NetBackup 7.0.1, these platforms are supported for use as media servers only.

IBMzSeries RedHat and IBMzSeries SUSE

To install NetBackup master server software

1 2

Log in to the server as root. Use one of the following methods to start the installation script:
DVD Insert the NetBackup Server DVD for the appropriate platform into the drive. Check the DVD label to identify its contents. See “About the NetBackup media kit” on page 28. ■ If necessary, mount the DVD. See “About mounting the NetBackup software media” on page 53. ■ Enter the following command: cd_directory/install


The cd_directory is the path to the directory where you can access the DVD. ESD images (downloaded files) Navigate to the location where the installation images reside. ■ Enter the following command: ./install


3

When the following message appears, press Enter to continue:
Installing NetBackup Server software. Do you wish to continue? (y/n) [y]

4

For the NetBackup installation location and the option to upload the installation and the platform information to Symantec, enter the appropriate platform information as follows:

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Installing server software Installing NetBackup master server software on UNIX

For Solaris systems:



NetBackup is set up by default to install to the running root environment. To install to the running root environment, press Enter.

To change the installation location, type n and press Enter. Then enter the appropriate destination. ■ When the following question appears, press Enter to accept the default (y) or type n and press Enter: Participate in the NetBackup Product Improvement Program? (y/n) [y]


When the following question appears, press Enter to accept the default (y): NetBackup and in /opt/openv to opt/openv, Is this okay? Media Manager binaries will be installed and a link will be created from /usr/openv if it does not exist. (y) [y, n,?, q]

To accept the default (y), press Enter. To change the installation location, type n and press Enter. Then enter the appropriate destination. For all other UNIX ■ When the following question appears, press Enter to accept systems: the default (y) or type n and press Enter: Participate in the NetBackup Product Improvement Program? (y/n) [y]


When the following question appears, press Enter to accept the default (y). The NetBackup and Media Manager software is built for use on <platform> hardware. Do you want to install NetBackup and Media Manager files? [y,n] (y)



When the following question appears, select where to install NetBackup and Media Manager software: NetBackup and Media Manager are normally installed in /usr/openv. Is it OK to install in /usr/openv? [y,n] (y) To accept the default (y), press Enter. To change the installation location, type n and press Enter. Then enter the appropriate destination.

Installing server software Installing NetBackup master server software on UNIX

61

5 6

Enter the NetBackup Server or Enterprise Server license key. Type y, then follow the prompts to add license keys for other NetBackup options and agents. Although you can add license keys later, you should enter them now. If you add any license keys later through the NetBackup-Java Administration Console, you must restart the console.

7 8

After all license keys are entered, type q to quit the License Key Utility and complete the server software installation. Verify or enter the correct computer name when prompted by the following message:
Installing NetBackup Enterprise Server version: 7.5 If this machine will be using a different network interface than the default (name), the name of the preferred interface should be used as the configured server name. If this machine will be part of a cluster, the virtual name should be used as the configured server name. The domainname of your server appears to be "domain". You may choose to use this domainname in your configured NetBackup server name, or simply use "name" as the configured NetBackup server name. Would you like to use "name.domain" as the configured NetBackup server name of this machine? [y, n] (y)
■ ■

To accept the displayed (default) name, press Enter. To change the displayed (default) name, type n and enter the name that you want. For a clustered NetBackup server, enter the virtual name for the NetBackup server and not the actual local host name.



9

Identify or verify the master server by answering the following question when it appears:
Is <name> the master server? [y, n] (y)


To accept the displayed name (which is the name that you identified in the previous step), press Enter. If you entered a virtual name for the server in the previous step, the installation script presents the following question:
Is this server part of a cluster installation?



62

Installing server software Installing NetBackup master server software on UNIX

If the answer is yes, press y and answer the series of cluster configuration questions that appear. If the answer is no, press n.

10 Identify whether there are any media servers for this master server by
answering the following question when it appears:
Do you want to add any media servers now? [y, n] (n)


If there are no media servers for this master server, press Enter and proceed to the next step. If there are media servers for this master server, type y and enter the name of each media server. When you enter the media server names, you must enter the computer name and the domain name. For example:
alpha.min.symantec.com



Where alpha is the computer name and min.symantec.com is the domain name. The media server names that you enter here are added to the bp.conf file on the master server, automatically. After you install the media server software later, the master server can then communicate with the media servers immediately.


To add a media server to an existing and an operational NetBackup environment, you cannot use the procedures in this guide. For complete details on how to add a media server to an existing and an operational NetBackup environment, see the NetBackup Administration Guide, Volume II.

11 When the following message appears, identify the name of the EMM server.
NetBackup maintains a centralized catalog (separate from the image catalog) for data related to media and device configuration, device management, storage units, hosts and host aliases, media server status, NDMP credentials, and other information. This is managed by the Enterprise Media Manager server. Enter the name of the Enterprise Media Manager (default: <name>)


To accept the displayed (default) master server name and install the EMM server on the master server, press Enter. On a clustered master server, enter the virtual name of the master server.



Installing server software Installing NetBackup media server software on UNIX

63

Symantec does not support installing the EMM on an NFS-mount.

12 Answer the following question when it appears:
Do you want to start the NetBackup job-related processes so backups and restores can be initiated? [y, n] (y)
■ ■

If you have (or want to have) a clustered NetBackup server, type n. For non-clustered installations, press Enter to accept the default answer (y) and start the NetBackup processes and the EMM server. You must start these processes now because the EMM server must be running when you install any media servers later.

13 For a clustered NetBackup master server, repeat these steps on every node
on which you want to run NetBackup.

Continuing with NetBackup software installation
After you have installed the master server software, you are ready to install media server software or client software depending on your environment.


If you have media servers in your system, you are ready to install media server software. See “Installing NetBackup media server software on UNIX” on page 63. If there are no media servers in your environment, you are ready to install client software on client machines.
■ ■



See “Installing UNIX clients locally” on page 132. To install client software on clients from the master server location (recommended), you must first install the client type software on the master server. See “Installing client type software on a master server” on page 68.

Installing NetBackup media server software on UNIX
This section describes how to install a new NetBackup media server. Use this information to install the server software on a computer with no existing version of NetBackup. Media server software manages the robotic and the storage devices within your NetBackup environment. After you have installed the master server and the EMM server software, you are ready to install media server software on media server computers.

64

Installing server software Installing NetBackup media server software on UNIX

Use the following guidelines when you install new media servers:
Designate media servers Designate the computers that you want to be media servers and install the media server software on them. New or initial NetBackup 7.x media servers cannot be installed as clusters. However, existing media servers with NetBackup 6.x that are clustered can be upgraded to NetBackup 7.x and still remain clustered. The EMM server must be installed and running before you install media server software. When you install NetBackup media server software, you must enter a NetBackup product license key. You must also enter license keys for any additional NetBackup product options or agents that are used on the server or its clients. These additional license keys must be entered on each media server. For more information on how to administer NetBackup licenses, see the NetBackup Administrator’s Guide for UNIX and Linux, Volume I.

Clusters

EMM server

License keys

Note: If you make and save any license key changes in the
NetBackup-Java Administration Console, you must restart the console. IBMzSeries RedHat and IBMzSeries SUSE Starting with NetBackup 7.0.1, these platforms are supported for use as media servers only.

To install NetBackup media server software

1 2

Log in to the server as root. Use one of the following methods to start the installation script:
DVD Insert the NetBackup Server DVD for the appropriate platform into the drive. Check the DVD label to identify its contents. See “About the NetBackup media kit” on page 28. ■ If necessary, mount the DVD. See “About mounting the NetBackup software media” on page 53. ■ Enter the following command: cd_directory/install


The cd_directory is the path to the directory where you can access the DVD.

Installing server software Installing NetBackup media server software on UNIX

65

ESD images (downloaded files)

Navigate to the location where the installation images reside. ■ Enter the following command:


./install

3

When the following message appears, press Enter to continue:
Installing NetBackup Server software. Do you wish to continue? (y/n) [y]

4

For the NetBackup installation location and the option to upload the installation and the platform information to Symantec, enter the appropriate platform information as follows:
For Solaris systems:


NetBackup is set up by default to install to the running root environment. To install to the running root environment, press Enter.

To change the installation location, type n and press Enter. Then enter the appropriate destination. ■ When the following question appears, press Enter to accept the default (y) or type n and press Enter: Participate in the NetBackup Product Improvement Program? (y/n) [y]


When the following question appears, press Enter to accept the default (y): NetBackup and in /opt/openv /usr/openv to Is this okay?

Media Manager binaries will be installed and a link will be created from opt/openv, if it does not exist. (y) [y, n,?, q]

To accept the default (y), press Enter. To change the installation location, type n and press Enter. Then enter the appropriate destination.

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Installing server software Installing NetBackup media server software on UNIX

For all other UNIX ■ When the following question appears, press Enter to accept systems: the default (y) or type n and press Enter: Participate in the NetBackup Product Improvement Program? (y/n) [y]


When the following question appears, press Enter to accept the default (y). The NetBackup and Media Manager software is built for use on <platform> hardware. Do you want to install NetBackup and Media Manager files? [y,n] (y)



When the following question appears, select where to install NetBackup and Media Manager software: NetBackup and Media Manager are normally installed in /usr/openv. Is it OK to install in /usr/openv? [y,n] (y) To accept the default (y), press Enter. To change the installation location, type n and press Enter. Then enter the appropriate destination.

5 6

Enter the NetBackup Server or NetBackup Enterprise Server license key. Type y, then follow the prompts to add license keys for other NetBackup options and agents. Although you can add license keys later, you should enter them now. If you add any license keys later through the NetBackup-Java Administration Console, you must restart the console.

7 8

After all license keys are entered, type q to quit the License Key Utility and complete the server software installation. Verify or enter the correct computer name when prompted by the following message:
Installing NetBackup Enterprise Server version: 7.5 If this machine will be using a different network interface than the default (name), the name of the preferred interface should be used as the configured server name. If this machine will be part of a cluster, the virtual name should be used as the configured server name. The domainname of your server appears to be "domain". You may choose to use this domainname in your configured NetBackup

Installing server software About pushing client software from a master server to clients

67

server name, or simply use "name" as the configured NetBackup server name. Would you like to use "name" as the configured NetBackup server name of this machine? [y, n] (y)
■ ■

If the displayed (default) media server name is correct, press Enter. If the displayed (default) media server name is not correct, type n and enter the correct name.

9

Identify the master server that you have already installed, by answering the following question when it appears:
Is <name> the master server? [y,n]
■ ■

Type n and enter the fully qualified domain name of the master server. If the master server is clustered, enter the virtual name of the master server.

10 When the following message appears, identify the name of the EMM server.
Enter the name of the Enterprise Media Manager (default: <name>)

The master server name is displayed by default.


If you installed the EMM server on the master server, press Enter to accept the displayed (default) name. If you have a clustered master server, enter the virtual name for the master server and not the actual local host name.

11 Repeat steps 1 through 10 to install media server software on any remaining
media servers.

About pushing client software from a master server to clients
You can increase the speed of client installation by pushing the software from the master server to the clients. This method eliminates the need for a local installation at each client. The following describes how to prepare your NetBackup environment for client software installation from the master server.


Install the client type software on the master server. Be sure to install all of the client types that pertain to your NetBackup configuration. See “Installing client type software on a master server” on page 68.

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Installing server software About pushing client software from a master server to clients



Before you can push client software from the master server, each client name must be assigned to a NetBackup policy. Policies are created on the master server. When you create a policy, you must identify the policy type, which indicates the operating system on the clients that are assigned to that policy. Without a policy, the remote installation (or push) fails because the master server does not know the operating system of the client. For information on how to create NetBackup policies, refer to the NetBackup Administrator’s Guide for UNIX and Linux, Volume I. After the required policies are created, you can push client software from the master server to the clients. See “About remote installation methods for UNIX clients” on page 133.



Installing client type software on a master server
Client type software must be installed on the master server to perform the following operations:
■ ■

Assign clients to NetBackup policies so that those clients can be backed up. Install (or push) client software from the master server to clients. For each UNIX client type, the client installation script lets you install the client software onto the master server. You can then install (or push) the client software from the master server to the clients.

To install client type software on a master server

1 2

Log in to the server as root. Use one of the following methods to start the installation script:
DVD Insert the NetBackup UNIX Clients DVD into the drive. See “About the NetBackup media kit” on page 28. ■ If necessary, mount the DVD. See “About mounting the NetBackup software media” on page 53. ■ Enter the following command: cd_directory/install


The cd_directory is the path to the directory where you can access the DVD.

Installing server software Installing NetBackup add-on products

69

ESD images (downloaded files)

Navigate to the location where the installation images reside. ■ Enter the following command:


./install

3

When the following message appears, press Enter to continue:
Installing NetBackup Client Software. Do you wish to continue? (y/n) [y]

4

Select all of the client types that you want to install and follow the installation prompts.

Installing NetBackup add-on products
After your initial installation is complete, you can install any other NetBackup add-on products (such as language packages).

How to configure the window manager for the Java Interface (NetBackup-Java compatible platforms)
Always set your window manager so that windows become active only when you click inside the windows. Do not enable auto focus, where windows become active if you move the mouse pointer over them. The NetBackup-Java interfaces do not run properly with auto focus enabled.

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Installing server software How to configure the window manager for the Java Interface (NetBackup-Java compatible platforms)

Chapter

4

Installing alternative administrative interfaces
This chapter includes the following topics:
■ ■

About the NetBackup Remote Administration Console for Windows About the NetBackup-Java Administration Console

About the NetBackup Remote Administration Console for Windows
If your NetBackup server has no graphics display capabilities, you must install an alternative administrative interface. It may also be desirable for various other configurations, such as mixed environments that use the Windows and the UNIX platforms. Note: You can skip this section if you do not want or need to administer a NetBackup server remotely from a Windows NetBackup client. The NetBackup Remote Administration Console is an interface-only version of NetBackup for Windows that you can use to administer NetBackup servers from another computer. The computer that runs the NetBackup Remote Administration Console does not require NetBackup software. The following is a brief description of the NetBackup Remote Administration Console operation:


The console lets you perform all NetBackup operations exactly like the NetBackup Administration Console on a local Windows NetBackup server. You

72

Installing alternative administrative interfaces About the NetBackup Remote Administration Console for Windows

can create backup policies, manage volumes, view status, monitor tape drives, and perform other operations.


The console displays the name of the server it administers, rather than a local host name. The console can only administer other NetBackup servers. It cannot act as a master or a media server.



Installing the NetBackup Remote Administration Console
The NetBackup Remote Administration Console is supported on Windows Server 2003/XP, Windows Server 2008/Vista, and Windows Server 2008 R2/Windows 7. Installation is a two-step process as follows:
■ ■

Install the NetBackup Remote Administration Console. Add the NetBackup Remote Administration Console host name to the server list of the hosts that you want to administer. You must also add the host names of the servers that you want to administer to the server list on the host where you install the remote console. The following table shows an example of the required server list entries for each host. RAC1 refers to the Remote Administration Console. Host name
Master1 Media1 Media2 RAC1

Required server list entries
RAC1 RAC1 RAC1 Master1, Media1, Media2

To install the NetBackup Remote Administration Console

1

On the computer where you want to install the NetBackup Remote Administration Console, start the NetBackup Installation Wizard with one of the following methods:


DVD media Insert the NetBackup for Windows DVD in the drive. If Autorun is disabled, navigate to the DVD drive and run Browser.exe. ESD images (downloaded files) Navigate to the directory where the images reside and run Browser.exe.



2

On the initial screen, click Installation.

Installing alternative administrative interfaces About the NetBackup Remote Administration Console for Windows

73

3 4 5 6 7

On the Installation screen, click Server Software Installation. On the Welcome screen, review the content and click Next. On the License Agreement screen, accept the terms of the license agreement and click Next. On the Installation Type screen, select Install to this computer only, click Typical, and then click Next. On the NetBackup License Key and Server Type screen, select NetBackup Remote Administration Console. You do not need a license key to install the Remote Administration Console. On the NetBackup System Names screen, provide the following information:
Client Name Enter the name of the local computer where you want to install the remote console. (The name should appear by default.) Enter the name of the NetBackup master server. (If NetBackup master server software is installed on this computer, the name should appear by default.) Enter the names of any additional NetBackup servers that you want to allow access to this server. To enter more than one name, separate each name with a comma or press Enter after you enter each name.

8

Master Server

Additional Servers

9

On the Ready to Install the Program screen, review the summary of your selections. Then, click Install.

10 After the installation completes, do the following:
■ ■

Click View Log to review the installation details. Click Finish. If you clicked the box next to Launch NetBackup Administration Console now, the Remote Administration Console appears. If you did not click the box, start the console by selecting Start > Programs > Symantec NetBackup > NetBackup Administration Console. This action starts the console on the local host, not on any remote host.

11 Add the required host names to the server lists of all hosts.
See “Configuring server lists for the NetBackup Remote Administration Console” on page 74.

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Configuring server lists for the NetBackup Remote Administration Console
The following methods are available to configure server lists for the NetBackup Remote Administration Console:
■ ■ ■

Use the NetBackup Administration Console On UNIX servers, edit the bp.conf file. On Windows servers, edit the system registry.

To configure server lists for the NetBackup Remote Administration Console by using the NetBackup Administration Console

1 2 3 4 5 6 7

On the NetBackup Administration Console in the left pane, click Host Properties > Master Servers. In the Master Servers window in the right pane, right-click the name of the host server and select Properties. In the Master Server Properties window, click the Servers icon from the tree in the left pane. In the Servers window, click Add. Enter the name of the host that is to run the NetBackup Remote Administration Console. Click Add. The name of the host appears in the Additional Servers list. Click Close and OK.

To configure server lists for the NetBackup Remote Administration Console by editing the bp.conf file on UNIX servers

1 2

Log in to the master server as root. Edit the following file:
/usr/openv/netbackup/bp.conf.

3

At the end of the SERVER = lines, add the following line:
SERVER = Remote-Administration-Console-machine-name

The Remote-Administration-Console-machine-name is the name of the computer where you installed the NetBackup Remote Administration Console. To configure server lists for the NetBackup Remote Administration Console by editing the system registry on Windows servers

1 2

Log on to the master server as the administrator. Click Start > Run....

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75

3 4

Enter regedit.exe and click OK. In the Registry Editor window, locate the following file:
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config

5 6 7

In the right pane, double-click on Server. In the Edit Multi-String window, enter the name of the Remote Administration Console host and click OK. Close the Registry Editor window.

Adding remote servers to administer from an existing NetBackup Remote Administration Console
If you have an existing NetBackup Remote Administration Console installed and you want to add a remote master server to administer, use this procedure. To add a remote server to administer from an existing NetBackup Remote Administration Console

1 2 3 4 5

Log on to the host where the NetBackup Remote Administration Console is installed, and open the console. In the left pane of the NetBackup Remote Administration Console, select Host Properties > Master Server. In the Master Servers window in the right pane, right-click the name of the host server and select Properties (Read/Write). In the Master Server Properties window, click the Servers tab. In the Global Operations field, in the Add to all lists field, enter the host name. Make sure that you enter the name of the host that is to run the NetBackup Remote Administration Console. Click the + icon (the name of the host appears in the Additional Servers list), then click OK.

6

About the NetBackup-Java Administration Console
The NetBackup-Java Administration Console can be used to administer one or more UNIX or Windows NetBackup servers. It provides all of the standard NetBackup server interfaces. The console can be used to create backup policies, manage volumes, view status, monitor tape drives, and other operations. On Java-capable UNIX hosts (servers and clients), this console is installed automatically when you install NetBackup.

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On Windows hosts, this console must be installed separately. Note: You can skip this section if you do not want or need to administer a NetBackup server remotely from a Windows NetBackup client. See “Installing the NetBackup Java Administration Console for version 7.5 on Windows” on page 76.

Installing the NetBackup Java Administration Console for version 7.5 on Windows
Use the following guidelines when you install version 7.5 of the console:


Install the console from the NetBackup DVD for Windows or from the ESD (downloaded) files. Any computer that runs the console should have at least 512 MB of physical memory.



To install version 7.5 of the NetBackup Java Administration Console on Windows

1

On the computer where you want to install the console, do one of the following:


Insert the appropriate DVD that contains the NetBackup software. On Windows systems with Autorun enabled, the installation starts automatically. On Windows systems with Autorun disabled, navigate to the DVD directory and run Browser.exe. Navigate to the location where the downloaded files reside and run Browser.exe.



2 3 4 5 6 7

On the initial screen, select Installation. On the Installation screen, select Java Windows Administration Console Installation. On the Welcome screen, review the content and click Next. On the License Agreement screen, accept the agreement and click Next. On the NetBackup Installation Type screen, select Install to this computer only and Typical. Then, click Next. On the Ready to Install the Program screen, review the Installation Summary and click Install.

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8 9

On the Installation Complete screen, click Finish. To open the console, click Start > Programs > Symantec NetBackup > NetBackup Java version 7.5.

In a site that contains multiple master servers, you can configure the systems so that one NetBackup Administration Console can access remote servers. Indicate a remote server by using one of the following methods:
■ ■

Use the File > Change Server menu command. Use the NetBackup-Java Administration Console. Indicate a remote system upon NetBackup login.

Note: To log in to any NetBackup Administration Console, your login credentials must be authenticated from the connecting master or media server. This is true whether or not NetBackup Access Control (NBAC) is in use. The NetBackup Administration Console on Windows and the NetBackup-Java Administration Console on UNIX are backward-compatible in the following situations:


From the console of an x.x.x (double-dot) or x.x.x.x (triple-dot) release to the console of any release that shares the fist and second digits. For example, a NetBackup 7.0.1 console can administer a NetBackup 7.0 master server. However, a NetBackup 7.1 console (a single-dot release) cannot administer a 7.0 or 7.0.1 master server because the second digits are not the same. Figure 4-1 shows examples of each. The NetBackup-Java Administration Console on UNIX offers an exception when the -r option is used with the jnbSA command to start the console. The -r option lets a x.x NetBackup-Java Administration Console connect to another UNIX master server that is several versions earlier, regardless of whether the second digit is the same. For example, a 7.5 NetBackup-Java Administration Console can connect to a NetBackup master server at 7.1, 7.0, 6.5, or 6.0. Figure 4-2 shows examples of back-level console support. Use the -r option to launch the console on the UNIX system as follows:
./jnbSA -r release_version



For example, to connect to a 7.0 master server from a 7.5 NetBackup-Java Administration Console, enter the following on the 7.5 master server to start the 7.0 console:
./jnbSA -r 7.0

If no -r option is specified, the default is the current NetBackup version.

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Figure 4-1

Examples of supported and unsupported back-level console configurations
7.0.1 No 7.1.0.1 Yes 7.5 7.1 7.1.0.3 No 7.0

7.0.1 Yes 7.0

Figure 4-2

Examples of additional NetBackup-Java Administration Console back-level support using the jnbSA -r option
7.1 Yes

7.5 Yes 6.0

6.5

See the NetBackup Installation Guide for information about installing earlier versions of the NetBackup-Java Administration Console.

Methods for administering multiple versions of NetBackup servers
Table 4-1 describes the available methods to administer NetBackup 7.5 with an earlier version console. The order of the listed methods does not imply any preference. Table 4-1 Method
Earlier versions of the NetBackup-Java Administration Console on UNIX platforms

Methods for administering multiple versions of NetBackup servers Notes
The earlier versions available in a release are all of those supported in a mixed version environment with the current release. For example, all versions back to and including the last major release. In the NetBackup 7.5 release, the 7.1, 7.0, 6.5.x, and the 6.0.x console versions are available.

Earlier versions of the NetBackup-Java Administration Console on Windows platforms

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Table 4-1

Methods for administering multiple versions of NetBackup servers (continued) Notes
From a Windows computer, you can access the Java Windows Administration Console on a UNIX NetBackup server by using connectivity software applications. Use the appropriate NetBackup-Java Administration Console on the NetBackup server with the earlier version of the console.

Method
Remote display-back from UNIX servers

At the console on the NetBackup server

Installing multiple versions of the NetBackup-Java Administration Console on Windows
To install multiple versions of the NetBackup interface in a mixed version environment, note the following restrictions and guidelines:
Updates Only the most recent version of the NetBackup-Java Administration Console can be updated (or patched). The NetBackup-Java Capabilities Authorization configuration file (auth.conf), must always be located in install_path\java. For example, C:\Program Files\Veritas\java. The file must exist there regardless of how many versions of the console are installed, or in which directories they are installed. The file is only used for administering NetBackup on this Windows host, and default settings exist if the file is not present. For more information about these defaults, see the section "Authorizing NetBackup-Java users" in the NetBackup Administrator’s Guide for Windows, Volume I. Console version location You must install each Java console version to a different folder.

auth.conf file

To install earlier versions of the NetBackup-Java Administration Console

1 2

Insert the appropriate version NetBackup Windows installation media with the NetBackup-Java Administration Console that you want to install. Select one of the following consoles, based on the NetBackup version:

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Installing alternative administrative interfaces About the NetBackup-Java Administration Console



For NetBackup 6.0 versions, select NetBackup Installation and click Install Java Administration Console. Select whether you want to install the 32-bit or the 64-bit console. For NetBackup 6.5 versions, select NetBackup Installation and click Install Java Windows Administration Console. Select whether you want to install the 32-bit or the 64-bit console. For NetBackup 7.0 and 7.1 versions, select Installation and click Java Windows Administration Console Installation.





3

If a different version of the Java console has already been installed, specify a new folder location to prevent overwriting the earlier installation. For example, specify C:\Program Files\Veritas\nbjava65 for version 6.5 Java consoles.

4

To complete the installation, click Finish.

Removing earlier versions of the NetBackup-Java Administration Console on Windows
In some cases, you can remove earlier versions of the NetBackup-Java Administration Console by using the Add/Remove Programs feature. You can use this method if the version that you want to remove appears in the list of programs. If the version that you want to remove does not appear in the list of programs, you must manually remove it. Use the following procedure. To manually remove earlier versions of the NetBackup-Java Administration Console

1 2 3

Remove the folder where the earlier version NetBackup-Java Administration Console is installed. Remove the appropriate menu item from the Start > Programs > NetBackup menu. Remove any relevant desktop shortcuts.

Chapter

5

Upgrading server and client software
This chapter includes the following topics:
■ ■ ■ ■ ■

Requirements for upgrading UNIX servers to NetBackup 7.5 Upgrading server software from versions 6.x or 7.x to 7.5 Upgrading clients after servers are upgraded Completing your system update after an upgrade Automatic file changes from an upgrade

Requirements for upgrading UNIX servers to NetBackup 7.5
Before you upgrade, refer to the NetBackup Release Notes for version 7.5 for complete details about the changes that may affect how to upgrade your NetBackup environment. Warning: To help ensure a successful upgrade to NetBackup 7.5, please proceed immediately to the following NetBackup 7.5 Upgrade Portal for complete upgrade details: http://www.symantec.com/docs/TECH74584

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Upgrading server and client software Requirements for upgrading UNIX servers to NetBackup 7.5

Warning: If you currently use NetBackup versions 7.0.x and want to upgrade a Solaris SPARC media server that hosts a media server deduplication pool, an updated version of the pduninstall.sh script is required. The new script must be installed before you upgrade to NetBackup 7.5. Please see the following Technote on the Symantec Support Web site to download the updated script: http://symantec.com/docs/TECH146243. If you upgrade before this file is updated, the Technote also describes the necessary steps that you must follow to fix any related problems.

Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, be aware that NetBackup versions 7.0 and 7.1 contained many changes and enhancements. Before you upgrade from any 6.x version to 7.5, you should refer to the NetBackup Release Notes for versions 7.0 and 7.1 for complete details. You can also refer to the following topics for a summary of changes in NetBackup 7.0 and 7.1: See “ About changes in NetBackup 7.1” on page 21. and See “About changes in NetBackup 7.0” on page 23. The following describes the general requirements for UNIX server upgrades:
Supported upgrade paths Direct upgrades to NetBackup 7.5 You can upgrade directly to NetBackup 7.5 from versions 6.x, 7.0, or 7.1. This installation guide includes the procedures for these upgrades. ■ Upgrades from 5.x versions If you currently use NetBackup 5.x versions, you cannot upgrade directly to 7.5. You must first upgrade to NetBackup 6.0 or 6.5. Symantec recommends that you upgrade to 6.5. An upgrade guide is posted on the upgrade portal at the following location: http://www.symantec.com/docs/TECH52785. After you upgrade to 6.5, you can upgrade to 7.5.


Back up databases

Before you proceed with any upgrade procedure, always back up your existing NetBackup database. If an error occurs during the upgrade, you can roll back to the previous version and still retain your information from the database backup.

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Review installation requirements

Many of the NetBackup server installation requirements also apply to NetBackup upgrades. Review these requirements before you upgrade. See “About NetBackup server installation requirements for UNIX systems” on page 30.

Converting a master server to a media server

When you perform an upgrade, a master server cannot be changed to a media server. To make this change, you must first remove the earlier version of NetBackup, then install the new version. For NetBackup Enterprise upgrades, you cannot convert an existing non-failover server to a highly available failover NetBackup server. Make sure that the NetBackup version on each server is at least equal to the version on any clients. Earlier software versions on servers can encounter problems with later software versions on clients. Add-ons must be at the same version as the NetBackup server or the client where the add-on is installed. Starting with NetBackup 7.1, NetBackup Access Control (NBAC) is installed with NetBackup. If you currently use NBAC in NetBackup versions 6.x through 7.0.1, a separate upgrade is no longer required. An upgrade to version 7.1 or later automatically migrates all NBAC files from a shared location to a location within NetBackup. If you have NetBackup clients that are unsupported for NetBackup 7.x, you may encounter problems with new features in this release. If you do not plan to upgrade these earlier version clients, move them to a separate policy. Ensure that the gzip and the gunzip commands are installed on the local system. The directories where these commands are installed must be part of the root user’s path environment variable setting.

Converting a non-failover server to a NetBackup failover server Version support between servers and clients

Add-on product versions

NetBackup Access Control (NBAC)

Conflicts with older clients and new features

gzip and gunzip locations

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Upgrading server and client software Requirements for upgrading UNIX servers to NetBackup 7.5

nblog.conf file updates

An upgrade to NetBackup 7.5 overwrites the nblog.conf file with a new file and resets all logging levels to their default values. If you changed any logging level values from their default in your current NetBackup environment, you must change them after the upgrade. Upgrades to NetBackup 7.5 also reset the following features:


Logging Level This feature was introduced in NetBackup 6.0 GA. Upgrading to 7.5 resets this feature to its default (DebugLevel=1 and DiagnosticLevel=6).

To change the Logging Level to the desired setting after you upgrade, refer to the NetBackup Administrator’s Guide, Volume I. ■ LogRecycle This feature was introduced in NetBackup 6.0 MP4. Upgrading to 7.5 resets this feature to False (off). To change LogRecycle to the desired setting after you upgrade, refer to the NetBackup Troubleshooting Guide. You should also refer to the information at the following Website: http://www.symantec.com/docs/TECH44292

The following describes requirements for NetBackup server upgrades that are specific to certain configurations:
NetBackup Operations Manager (NOM) Starting with NetBackup 7.0, NOM has been replaced with OpsCenter. The new name retains the same functionality as NOM and includes additional features. All NOM 6.0 MPx and 6.5.x versions can be upgraded to OpsCenter (NetBackup 7.x).

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85

Solaris systems

The installation procedure prompts you for the name of an alternate root path. This path is used in an alternate boot environment that lets you install NetBackup on a different file system. For example, suppose that Host B’s root, usr, etc, tmp, and var file systems are mounted on Host A as follows: /alt, /alt/usr, /alt/etc, /alt/tmp, and /alt/var. When you log in to Host A, you can specify /alt as the alternate root environment and install NetBackup on Host B. This feature applies to NetBackup servers only and not options or clients.

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Upgrading server and client software Requirements for upgrading UNIX servers to NetBackup 7.5

Clustered environments













Refer to the NetBackup Clustered Master Server Administrator’s Guide for cluster installation prerequisites and notes, specific to your cluster environment. This installation guide describes cluster installation, but may not provide details for your particular configuration. An existing non-failover NetBackup server cannot be converted to a highly available failover NetBackup server. Before you upgrade, you must have the cluster frameworks installed, configured, and started. Cluster environments are only supported with NetBackup Enterprise Server. The name that you enter during the upgrade for the NetBackup server must be the virtual server name, not the actual local host name. Make sure that each node in the cluster where you install NetBackup can run the rsh command or its equivalent. (On HP-UX, the command is remsh). Starting with NetBackup 7.5, you can also use the ssh command

The root user must be able to perform a remote login to each node in the cluster without entering a password. This remote login is necessary for installation and configuration of the NetBackup server and any NetBackup options. After installation and configuration are completed, it is no longer required. ■ The virtual server name must be defined by using DNS, NIS, or /etc/hosts. The IP address is defined at the same time. (The virtual name is a label for the IP address.) ■ The CLUSTER_NAME must be exactly the same in each bp.conf configuration file. This requirement ensures that the device configuration information for each cluster node in the EMM database is stored properly. Otherwise, the upgrade may not detect all of the cluster nodes.

Allowing for reinstallation of earlier versions of NetBackup
If you ever intend to reinstall a previous version of NetBackup after you have performed an upgrade, backups are essential. If you need to reinstall, these backups contain your most recent data.

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87

Note: For clustered environments, you cannot reinstall an earlier version of NetBackup. To allow for reinstalling earlier versions of NetBackup

1 2

Back up all databases (media, volume, configuration, device) and catalogs on the master and the remote media servers. Back up all NetBackup patches, scripts, and the bp.conf entries that are specific to the earlier NetBackup version. You do not have to upgrade your clients at this time; only the master and the remote media servers.

About the upgrade order for NetBackup 7.5
If you use NetBackup OpsCenter, you must first upgrade those product components before you upgrade to NetBackup 7.5. Upgrading OpsCenter first helps to ensure that it can interact with the new features in NetBackup 7.5. For complete instructions about how to upgrade NetBackup OpsCenter, see the NetBackup OpsCenter Administrator's Guide. The following describes the order in which to upgrade all of these products. If you do not use NetBackup OpsCenter, upgrade NetBackup as described in the last step.
Step 1 Step 2 Step 3 Step 4 Upgrade OpsCenter Agent. Upgrade OpsCenter Server. Upgrade OpsCenter View Builder. Upgrade your NetBackup environment in the following order:
■ ■ ■ ■ ■ ■

Back up the current NetBackup databases. Upgrade master servers. Upgrade media servers. Upgrade NetBackup Remote Administration Consoles. Upgrade clients. Upgrade any installed NetBackup add-on products (such as language packs).

Note: If your current NetBackup environment uses a remote EMM
(an EMM installed on a media server), you must upgrade this server first. Once you upgrade the remote EMM, you must upgrade all master servers that communicate with it. NetBackup does not support the use of a later version EMM server with an earlier version master server.

88

Upgrading server and client software Upgrading server software from versions 6.x or 7.x to 7.5

The installation process automatically searches to determine if an earlier NetBackup version exists on your system. The presence of an existing version dictates that you are about to perform an upgrade. Before you proceed with any upgrade, be sure to review the upgrade requirements. See “Requirements for upgrading UNIX servers to NetBackup 7.5” on page 81. See “About NetBackup mixed version support” on page 26. See “About NetBackup server installation requirements for UNIX systems” on page 30.

Upgrading server software from versions 6.x or 7.x to 7.5
Before you begin an upgrade, Symantec recommends that you review the NetBackup Release Notes document that is included with your media kit or the electronic product image files. This document describes important changes in NetBackup 7.5 that you should be familiar with before you upgrade. Before you begin any upgrade to NetBackup 7.5, refer to the following topics to help you prepare and plan for the upgrade: See “About image metadata migration after upgrades to NetBackup 7.5” on page 15. See “Planning for image metadata migration after an upgrade to NetBackup 7.5” on page 19. Caution: To help ensure a successful upgrade to NetBackup 7.5, please visit the following NetBackup 7.5 Upgrade Portal for complete upgrade details: http://www.symantec.com/docs/TECH74584

Warning: If you currently use NetBackup versions 7.0.x and want to upgrade a Solaris SPARC media server that hosts a media server deduplication pool, an updated version of the pduninstall.sh script is required. The new script must be installed before you upgrade to NetBackup 7.5. Please see the following Technote on the Symantec Support Web site to download the updated script: http://symantec.com/docs/TECH146243. If you upgrade before this file is updated, the Technote also describes the necessary steps that you must follow to fix any related problems.

Upgrading server and client software Upgrading server software from versions 6.x or 7.x to 7.5

89

Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, be aware that NetBackup versions 7.0 and 7.1 contained many changes and enhancements. Before you upgrade from any 6.x version to 7.5, you should refer to the NetBackup Release Notes for versions 7.0 and 7.1 for complete details. You can also refer to the following topics for a summary of changes in NetBackup 7.0 and 7.1: See “ About changes in NetBackup 7.1” on page 21. and See “About changes in NetBackup 7.0” on page 23. Remember that starting with NetBackup 7.1, NetBackup Product Authentication, and Authorization (NetBackup Access Control) is included and installed with NetBackup. A valid license is still required to enable the product and configuration is also required to use the feature. The following information is a reminder of major changes in NetBackup 7.0 that affect upgrades:
HP PA-RISC Starting with NetBackup 7.0, this platform is not supported as a master server or as a media server that contains the EMM server. It is only supported as a true media server (no EMM) or a true client. Starting with NetBackup 7.0.1, these platforms are supported for use as media servers only. VSM has reached its end of life and is not supported in versions 7.0 or later. Before you upgrade from version 6.x to 7.x, you must decide which of the following actions to take:
■ ■

IBMzSeries RedHat and IBMzSeries SUSE Veritas NetBackup Storage Migrator (VSM)

To keep VSM, leave the server at the current 6.x version. Before you upgrade to version 7.x, unmigrate all files and remove VSM and any related products. For instructions on how to remove VSM, refer to one of the following sources: NetBackup Storage Migrator Installation Guide. VSM_README.txt file (located at the top of the Solaris SPARC and HP PA-RISC media)

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Upgrading server and client software Upgrading server software from versions 6.x or 7.x to 7.5

32-bit systems

NetBackup 7.x server software is 64-bit compatible only and cannot be installed on 32-bit systems. If you have 32-bit systems with NetBackup 6.x master servers that you want to upgrade, you must first migrate the NetBackup catalog and databases to a supported 64-bit system. See “About replacing NetBackup server types not supported in NetBackup 7.x” on page 37.

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91

UNIX package consolidation Starting with NetBackup 7.0, most of the add-on products and database agents are now installed with the NetBackup server or the client package. Separate installation for these products is no longer needed. The following products are now included in the NetBackup server package (if the platform supports the product):
■ ■ ■

BMR master server NDMP Vault

The following products are now included in the NetBackup client package (if the platform supports the product):
■ ■ ■ ■ ■ ■ ■ ■ ■ ■

BMR Boot server DB2 Encryption Informix LiveUpdate agent Lotus Notes Oracle SAP Snapshot Client Sybase

The binaries for the listed products are laid down with the server or the client package. A valid license is still required to enable the product. If product configuration was required previously (such as db2_config), configuration is still required.

Note: For Solaris server upgrades, the older versions of any
listed products here must be removed before an upgrade to NetBackup 7.x. For example, VRTSnbdb2, SYMCnbdb2, VRTSnbenc, SYMCnbenc, and others. The installation script displays a list of the packages it finds that must be removed. The French, the Japanese, and the Chinese language packages remain as separate add-ons. The process to install and upgrade these products remains the same.

Warning: If you remove the earlier versions after an
upgrade to version 7.x, part of the NetBackup installation is destroyed and the product cannot function. Clusters Starting with NetBackup 7.5, you can decide the order in which to upgrade the nodes. Either the active node or the inactive nodes can be upgraded first.

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Upgrading server and client software Upgrading server software from versions 6.x or 7.x to 7.5

NetBackup Administration Console

The NetBackup Administration Console must be closed when you upgrade NetBackup. Otherwise, NetBackup may cause a failure that forces you to restart the procedure.

You should schedule your upgrade and reconfiguration for a time when backups do not run. However, the upgrade procedure instructs you to deactivate all policies to ensure that backups do not interfere with the upgrade. You can also temporarily modify policies so that backups do not run while you upgrade and reconfigure NetBackup. To upgrade server software from versions 6.x or 7.x to 7.5

1

Run a hot catalog backup. If an error occurs during the upgrade, you can roll back to the previous version and still retain your information from the catalog backup. This step is especially important for upgrades from 6.x versions because cold catalog backup support was discontinued starting with NetBackup 7.0. Catalog backups are typically scheduled to occur automatically from a catalog backup policy. You can also initiate a hot catalog backup manually as follows: Note: If a catalog backup policy does not exist, you must first create and configure one to run a hot catalog backup. For complete details, see the NetBackup Administartor's Guide, Volume I.


In the NetBackup Administration Console, expand NetBackup Management > Policies. Select the catalog backup policy you want to run. Select Actions > Manual Backup.

■ ■

You can also run the bpbackup command from the command line to perform a full hot catalog backup. For complete details about this command, see the NetBackup Commands Reference Guide.

2 3

Log on as the root user on the server. Deactivate all NetBackup policies as follows:

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93

For NetBackup ■ Open the NetBackup Administration Console on the Administration Console master server. users: ■ From the tree on the left, select Policies. In the right pane, select all of the NetBackup policies that appear. ■ Right-click on the selected policies, then select Deactivate.


For command-line users, enter the following commands:


Navigate to the following directory:
cd /usr/openv/netbackup/bin/admincmd



To deactivate NetBackup policies, enter the following command:
./bpplinfo policy_name -modify -inactive

4

Deactivate disk staging storage units as follows:
For NetBackup ■ On the master server, open the NetBackup Administration Console Administration Console. users: ■ From the tree on the left, expand NetBackup Management > Storage Units. ■ In the right pane, double-click on a disk staging storage unit. ■ When the Change Storage Unit dialog box appears, select Staging Schedule. ■ When the Disk Staging Schedule dialog box appears, click the Exclude Dates tab. ■ Select the date in the calendar that matches the date of the system upgrade, then click OK. The storage unit is then disabled on that date. ■ Click OK to close the Disk Staging Schedule dialog box, then click OK to close the Change Storage Unit dialog box. ■ Repeat these tasks for each disk staging storage unit.

For command-line users, navigate to the following directory:
cd /usr/openv/netbackup/bin/admincmd

Enter the following command:
./bpschedulerep schedulename -excl mm/dd/yyyy

5

Deactivate all media servers as follows:

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Upgrading server and client software Upgrading server software from versions 6.x or 7.x to 7.5

For NetBackup ■ Open the NetBackup Administration Console on the Administration Console master server. users: ■ From the tree on the left, select Media and Device Management > Devices > Media Servers. In the right pane, select all of the media servers that appear. ■ Right-click the media servers and select Deactivate.


For command-line users:
/usr/openv/volmgr/bin/vmoprcmd -deactivate_host -h device_host

6 7

If the NetBackup Administration Console is open, you must close it now. For clustered environments, perform the following tasks:


If necessary, edit the bp.conf and the vm.conf files as follows: If a REQUIRED_INTERFACE entry exists, replace it with a CLUSTER_NAME entry. Otherwise, add a new CLUSTER_NAME entry. This entry should be defined as the virtual server name. For a master server, make sure that the first SERVER entry matches the CLUSTER_NAME entry for the bp.conf file.



Freeze the NetBackup Group so that migrations do not occur while the inactive nodes are upgraded. If you have a VCS cluster configured, you can freeze the NetBackup Group by using the Cluster Manager interface or the command line. Before you proceed with a cluster upgrade, refer to the NetBackup Clustered Master Server Administrator's Guide for other cluster upgrade requirements.





Upgrading server and client software Upgrading server software from versions 6.x or 7.x to 7.5

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8

For Solaris servers only, remove the 6.x or 7.x versions of all add-on products and database agents. Note: The installation script displays a list of the add-on products and the agents that are currently installed. The script also offers to remove these earlier versions for you and Symantec recommends this method.

Warning: You also have the option to remove these items manually before the upgrade occurs. These items must be removed before you upgrade to version 7.x. If you remove these items after an upgrade to version 7.x, part of the NetBackup installation is destroyed and the product cannot function. If you decide to remove these products manually, you must stop the upgrade here. Refer to the appropriate NetBackup 6.x or 7.x documentation for instructions on how to remove each add-on product or agent.

9

For Solaris systems, all of the NetBackup scripts that you may have modified are removed when you complete this step. Perform each of the following tasks in the order as shown:
■ ■

Save any files that you have modified and want to keep. Remove the current NetBackup server package by using the appropriate command:
For version 6.0: For versions 6.5 and later: pkgrm VRTSnetbp pkgrm SYMCnetbp

The following prompt appears:
Are you doing this pkgrm as a step in an upgrade process?


Enter y.

10 For AIX systems, this step deletes any robotic control paths. In an AIX
clustered environment, you must perform this step on all nodes in the cluster. For more information about the robotic control paths, see the NetBackup Device Configuration Guide.


Remove the ovpass driver, as follows:
/usr/openv/volmgr/bin/driver/remove_ovpass

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11 Ensure that you have license keys for all of the NetBackup servers, clients,
options, and agents that you ordered. When you install a NetBackup Enterprise master or a media server, you must enter a NetBackup Enterprise server license key. For more information on how to administer NetBackup licenses, see the NetBackup Administrator’s Guide, Volume I.

12 Use one of the following methods to start the upgrade script:
DVD Insert the NetBackup Server DVD for the appropriate platform in the drive. Check the DVD label to identify its contents. See “About the NetBackup media kit” on page 28. ■ If necessary, mount the DVD. See “About mounting the NetBackup software media” on page 53. ■ Enter the following command:


cd_directory/install The cd_directory is the path to the directory where you can access the DVD. ESD images (downloaded files) Navigate to the location where the installation images reside. ■ Enter the following command:


./install

13 Follow the prompts in the installation script to install the NetBackup server
binaries. During the active node upgrade, the following question appears:
Do you want to start the NetBackup job-related daemons so backups and restores can be initiated? [y,n] (y)

Enter n and press Enter. Do not start the NetBackup job-related processes until all nodes are upgraded.

14 For clustered environments only, unfreeze the NetBackup group. 15 After you have finished the upgrade, you can configure NetBackup Access
Control (NBAC). For detailed information, see the NetBackup Security and Encryption Guide.

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16 After all servers are upgraded, reactivate the following in the order as shown:
■ ■ ■

All media servers All disk staging storage units All NetBackup policies, except for catalog backup policies. Warning: Do not reactivate any catalog backup policies until after the image metadata migration has completed. Also, do not attempt any catalog recovery operations until after the image metadata migration has completed. Once the image metadata migration is finished, remember to reactivate catalog backup policies.

17 For upgrades to NetBackup 7.5, the image metadata migration must be
completed to finish the upgrade. Refer to the following information for complete details:


See “About image metadata migration after upgrades to NetBackup 7.5” on page 15. Click on the following link to go to the NetBackup 7.5 Upgrade Portal and review the NetBackup 7.5 Upgrade Guide: http://www.symantec.com/docs/TECH74584 This guide describes the estimated migration times based on the migration method and the number of images to be migrated. See “Planning for image metadata migration after an upgrade to NetBackup 7.5” on page 19.





After all server software is upgraded, you are ready to install or upgrade client software. See “About NetBackup client installation” on page 115.

Upgrading clients after servers are upgraded
The update_clients installation script lets you push client software to clients. It does not let you push client software to a remote client that is also a NetBackup media or master server. You cannot push software this way because the server software and client binaries must be of the same version on a single host. The update_clients installation script can determine the full client list that is configured on the server. When it is run without any parameters, it attempts to update all clients (as determined by /usr/openv/netbackup/bin/admincmd/bpplclients). If you do not want to

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upgrade all clients, you can specify a subset of clients. Use the hardware type and operating system parameters or use the -ClientList parameter. You can run update_clients from a media server. The -ClientList parameter is required in this situation. The script lets you maintain a media server and a set of clients at an earlier release level than the master server. Doing so requires the informed use of the update_clients -ClientList command on a master server and a media server to avoid unwanted client upgrades. For clustered environments, you can push client software only from the active node. During a client upgrade, the new client files are written to a directory in /tmp on the client. This directory must have sufficient space to temporarily store the new client files to ensure a successful upgrade. If sufficient space is not available, a status message informs you that the upgrade script could not write to the location in the /tmp directory. To resolve this issue, allocate more space to the /tmp directory and perform the upgrade procedure again. The temporary directory is removed when the upgrade is complete. To upgrade clients after you have upgraded servers

1

Use one of the following methods to start the installation script:
DVD Insert the NetBackup UNIX Clients DVD into the drive. See “About the NetBackup media kit” on page 28. ■ If necessary, mount the DVD. See “About mounting the NetBackup software media” on page 53. ■ Enter the following command:


cd_directory/install The cd_directory is the path to the directory where you can access the DVD.

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ESD images (downloaded files)

Navigate to the location where the installation images reside. ■ Enter the following command:


./install

2

When the following message appears, press Enter to continue:
Installing NetBackup Client Software. Do you wish to continue? (y/n) [y]

The client binaries represent the operating system versions where the binaries were compiled. The binaries typically function perfectly on later versions of the operating system. For example, HP PA-RISC 11.11 binaries also are used on the HP PA-RISC 11.23 level of the operating system.

3

Select the client type that you want to load and follow the prompts to load that client type. Repeat as necessary until all desired client types have been loaded. Make sure that you load the software for all of the UNIX client types that you intend to push to from this server. Otherwise, you cannot add these client types to the NetBackup policy configuration.

4 5

After the installation is complete, unmount the DVD. As a root user on the NetBackup master server, enter the following command to see whether bprd is running:
/usr/openv/netbackup/bin/bpps

If bprd is running, stop it with the following command:
/usr/openv/netbackup/bin/admincmd/bprdreq -terminate

6

Enter the following command to make sure that backups or restores are not in progress:
/usr/openv/netbackup/bin/admincmd/bpdbjobs

7

Update UNIX client software by running the update_clients script. Specify the host names of the individual nodes (not virtual names) in the list of clients. Use one of the following commands:
If you do not use a -ClientList file: /usr/openv/netbackup/bin/update_clients

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If you use a -ClientList file:

/usr/openv/netbackup/bin/update_clients -ClientList filename

The -ClientList parameter is required on a media server. For more than 30 clients, you can divide the list into multiple files and run update_clients for each file. To create a client list file, perform the following steps:


Change to the NetBackup admincmd directory, as follows:
cd /usr/openv/netbackup/bin/admincmd



Use the bpplclients command to create a file that contains a list of clients currently configured in the NetBackup database. The options to use on this command differ depending on whether you push from a master server or from a media server, as follows:
If you push from the master server: ./bpplclients -allunique -noheader > file

If you push from a media ./bpplclients -allunique -noheader -M \ server: m_server_name > file

The option descriptions are as follows:
m_server_name Name of the NetBackup master server in this environment. Name of the file to contain the list of unique clients. If no clients have been configured in the NetBackup database, the file is empty.

file

The bpplclients command writes output to file in the following format:
hardware os client hardware The hardware name. For example, run the ls command in directory /usr/openv/netbackup/client. The operating system name. For example, run the ls command in directory /usr/openv/netbackup/client/hardware. The name of the client.

os

client

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The contents of file might look like the following example:
Solaris Solaris9 curry


(Optional) Edit file. Perform this step to change the contents of file. Edit file to contain only those clients you want to update with NetBackup client software. The host names of the clients must be the clients’ individual node names. They cannot be virtual names. The hostname command and the domainname command return the correct values for the individual node names. The format can be either hostname or hostname.domainname.

8

The update_clients script requests information from you. The following information appears in the script:
Starting update_clients script. There are N clients to upgrade. Do you want the bp.conf file on the clients updated to list this server as the master server? (y/n) [y]

Type either y or n.
Enter the number of simultaneous updates you wish to take place. [1 - 30] (default: 15):

Press Enter.
The upgrade will likely take Y to Z minutes. Do you want to upgrade clients now? (y/n) [y]

Type either y or n.

9

After all servers and clients are updated, start the bprd daemon as the root user on the master server by entering the following command:
/usr/openv/netbackup/bin/initbprd

10 After you have upgraded the NetBackup software, proceed to following topic:
See “Completing your system update after an upgrade” on page 101.

Completing your system update after an upgrade
After you have upgraded servers and clients, you may need to perform additional tasks to complete the update of your NetBackup environment. Perform any of the following that apply to your NetBackup environment:

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Master server privileges

If you upgraded a master server that allowed nonroot users to administer NetBackup, you must reconfigure the permissions and the group. The default permissions and group on the newly installed files allow only a root user to perform NetBackup administration. Upgrade any add-on products (such as NetBackup language packages) on all upgraded clients. All add-on products should be at the same version as the NetBackup client. If you made changes to NetBackup scripts before the upgrade, apply those changes to the new, upgraded versions of the scripts.

Add-on products

NetBackup scripts

Automatic file changes from an upgrade
When you upgrade from an earlier NetBackup version, certain customizable scripts are overwritten. Before NetBackup overwrites these scripts, it saves copies of them as a record of your modifications. The following examples describe how this process works:
Example 1: goodies directory Your current NetBackup version is 6.5 and you modified files in the goodies directory. For example: /usr/openv/netbackup/goodies After an upgrade to NetBackup 7.5, the following directory is created automatically and contains the modified files from the earlier version: /usr/openv/netbackup/goodies.6.5 If you made changes to these scripts before the upgrade, apply those changes to the new 7.5 scripts. Example 2: bin directory Your current NetBackup version is 6.5 and you modified files in the bin directory. For example: /usr/openv/netbackup/bin/backup_notify After an upgrade to NetBackup 7.5, any modified scripts in the bin directory now include the earlier version in their file name. For example: backup_notify.6.5 If you made changes to these scripts before the upgrade, apply those changes to the new 7.5 scripts.

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Table 5-1 describes the files and scripts that are overwritten when you upgrade from an earlier UNIX version of NetBackup: Table 5-1 Path Overwritten files and scripts on UNIX systems Affected files and scripts

/usr/openv/netbackup/bin/goodies All files /usr/openv/netbackup/help /usr/openv/volmgr /usr/openv/netbackup/bin All files Some files and directories backup_notify backup_exit_notify bpend_notify (present only if used) bpend_notify_busy (present only if used) bpstart_notify (present only if used) dbbackup_notify diskfull_notify initbpdbm initbprd restore_notify session_notify session_start_notify userreq_notify /usr/openv/volmgr/bin/goodies drive_mount_notify (present only if used) drive_unmount_notify (present only if used) /usr/openv/volmgr/bin shared_drive_notify

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Chapter

6

Removing NetBackup server software
This chapter includes the following topics:


About NetBackup server software removal on UNIX systems

About NetBackup server software removal on UNIX systems
NetBackup removal procedures remove NetBackup completely, along with any installed add-on products. Each procedure gives you the opportunity to save any data that you want and to remove add-on products before you remove NetBackup. Symantec recommends that you use the following order when you remove NetBackup server software:


Save any data that you require. This task is very important if you plan to reinstall NetBackup at a later date. Remove any add-on products before you remove NetBackup server software. Remove the NetBackup server software.

■ ■

See “Removing NetBackup from UNIX servers” on page 106. See “About NetBackup software removal on UNIX clients” on page 143. See “Removing NetBackup from UNIX clients” on page 143.

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Removing NetBackup from UNIX servers
Use this procedure to remove NetBackup from a UNIX server. You may also need to reference other documents for procedures of specific tasks to remove NetBackup successfully. Use the following guidelines when you remove NetBackup from UNIX servers:
NetBackup relational database (NBDB) location If you moved the NBDB files in /usr/openv/db/data from their default installation location, this procedure includes a step that describes how to remove these files. Before you begin to remove NetBackup, you must remove NetBackup from the cluster application. Follow the instructions in your cluster documentation on how to remove a group, then you can remove NetBackup. You must remove NetBackup from each node in the cluster. Alternate root path (Solaris systems only) If you identified an alternate root path in your NetBackup 7.5 installation or upgrade, the process prompts you with the alternate root path. You can use the pkgrm -R command from the alternate root location. This command applies only to NetBackup Solaris servers, not add-ons, or clients. HP-UX Service Guard Clusters If NetBackup has been configured to run as a clustered package, you must also delete the following directory: /etc/cmcluster/netbackup PBX When you remove NetBackup, PBX is not removed. You must remove PBX manually. This procedure includes a step that describes how to perform this task.

Clustered environments

Warning: Do not remove PBX if your server uses other
Symantec software products that require PBX to run. NetBackup Administration Console The NetBackup Administration Console must be closed when you remove NetBackup. Otherwise, NetBackup may cause a failure that forces you to restart the procedure.

To remove NetBackup from UNIX servers

1 2 3 4

Log on as the root user on the server. Perform a catalog backup. If the NetBackup Administration Console is open, you must close it now. Save all important data from any add-on products that you have installed.

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5

Stop the NetBackup/Media Manager daemons with the following command:
/usr/openv/netbackup/bin/bp.kill_all

6

Identify any installed add-on products by using the following command:
AIX HP-UX Linux Solaris lslpp -L swlist rpm -qa pkginfo

Remove each identified add-on product.

7

For Solaris systems only, run the following command:
/usr/openv/volmgr/bin/driver/sg.install -deinstall <pkg-install-root>

8

To unregister NetBackup from the VxUL master configuration that is stored in the /etc/vx/vrtslog.conf file, run the following command:
/usr/openv/netbackup/bin/vxlogcfg -r -p 51216

The -p option specifies the product ID, which is 51216 for NetBackup.

9

If BMR is supported and enabled on the server, remove the associated files with the following command:
/usr/openv/netbackup/bin/bmrsetupmaster -undo -f

10 To unregister all NetBackup products with LiveUpdate, enter the following
command:
/usr/openv/netbackup/bin/nblu_registration -r

11 If you moved the NBDB files from their default installation location, you must
delete these files manually as follows:


Navigate to the following directory where the NBDB files reside:
/usr/openv/db/data



Open the vxdbms.conf file. This file contains a list of the database-related files and the path for each file.



Delete each of the database-related files.

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12 If NetBackup Fibre Transport is supported and enabled on the server, remove
the associated files with the following command:
/usr/openv/netbackup/bin/admincmd/nbftsrv_config -d

13 For the clients that support PureDisk, remove all PureDisk files with the
following command:
/opt/pdde/pddeuninstall.sh -basedir /usr/openv/pdde/ -ostdir /usr/openv/lib/ost-plugins/ -forceclean

14 To remove the NetBackup server package, run the following command:
AIX HP-UX Linux Solaris installp -u SYMCnetbp swremove SYMCnetbp rpm -e SYMCnetbp pkgrm SYMCnetbp


When the script asks if you want to remove the installed package SYMCnetbp, enter y and press Enter. When the script asks if you want to continue with the package removal using superuser permission, enter y and press Enter.



15 Remove the NetBackup-Java Display Console by using the appropriate native
command as follows:
AIX HP-UX Linux Solaris installp -u SYMCnbjava swremove SYMCnbjava rpm -e SYMCnbjava pkgrm SYMCnbjava

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16 Remove the NetBackup Java Runtime Environment by using the appropriate
native command as follows:
AIX HP-UX Linux Solaris installp -u SYMCnbjre swremove SYMCnbjre rpm -e SYMCnbjre pkgrm SYMCnbjre

17 Remove the NetBackup client by using the appropriate native command as
follows:
AIX HP-UX Linux Solaris installp -u SYMCnbclt swremove SYMCnbclt rpm -e SYMCnbclt pkgrm SYMCnbclt

18 Remove PBX with the appropriate native command as follows:
Note: Remember, you should not remove PBX if your server uses other Symantec software products that require PBX to run.
AIX HP-UX Linux Solaris installp -u VRTSpbx swremove VRTSpbx rpm -e VRTSpbx pkgrm VRTSpbx

19 To remove the /usr/openv directory, select one of the following methods:
Warning: The rm -f /usr/openv command also removes any add-on products that are installed on the computer where you perform this command.


If /usr/openv is the actual directory, run the following command:

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rm -rf /usr/openv


If /usr/openv is a symbolic link to that directory, run the following commands:

cd /usr/openv pwd ls

Warning: Before you continue, make sure that you are at the correct location and verify that the subdirectories are what you expect them to be. To help prevent removing the wrong directories, the previous commands verify your current location and list the files in that directory. After you verify the directory location and its contents, remove the directory with the next commands.

rm -rf * cd / rm -f /usr/openv

20 For Linux systems only:
If you modified the startup and the shutdown scripts, run the following command:
/sbin/chkconfig --del netbackup

See “About NetBackup startup and shutdown scripts” on page 151.

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21 Remove the following startup scripts:
On AIX systems: /etc/rc.netbackup.aix

On HP-UX systems: /sbin/init.d/netbackup /sbin/rc1.d/K001netbackup /sbin/rc2.d/S777netbackup

On Linux Debian systems:

/etc.init.d/netbackup /etc/rc0.d/K01netbackup /etc/rc1.d/K01netbackup /etc/rc2.d/S95netbackup

On Linux Red Hat systems:

/etc/rc.d/init.d/netbackup /etc/rc.d/rc0.d/K01netbackup /etc/rc.d/rc1.d/K01netbackup /etc/rc.d/rc2.d/S77netbackup /etc/rc.d/rc3.d/S77netbackup /etc/rc.d/rc5.d/S77netbackup /etc/rc.d/rc6.d/K01netbackup The following startup scripts appear only if NetBackup Fiber Transport was enabled on the server:

/etc/rc.d/init.d/nbftserver /etc/rc.d/rc0.d/K03nbftserver /etc/rc.d/rc1.d/K03nbftserver /etc/rc.d/rc2.d/S21nbftserver /etc/rc.d/rc3.d/S21nbftserver /etc/rc.d/rc5.d/S21nbftserver /etc/rc.d/rc6.d/K03nbftserver

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On Linux SUSE systems: /etc/init.d/netbackup /etc/init.d/rc0.d/K01netbackup /etc/init.d/rc2.d/S77netbackup /etc/init.d/rc3.d/S77netbackup /etc/init.d/rc5.d/S77netbackup /etc/init.d/rc6.d/K01netbackup The following startup scripts appear only if NetBackup Fiber Transport was enabled on the server:

/etc/init.d/nbftserver /etc/init.d/rc2.d/K01nbftserver /etc/init.d/rc2.d/S05nbftserver /etc/init.d/rc3.d/K01nbftserver /etc/init.d/rc3.d/S05nbftserver /etc/init.d/rc5.d/K01nbftserver /etc/init.d/rc5.d/S05nbftserver

On other servers: /etc/init.d/netbackup /etc/rc0.d/K01netbackup /etc/rc1.d/K01netbackup /etc/rc2.d/S77netbackup The following startup scripts appear only if NetBackup Fiber Transport was enabled on the server:

/etc/init.d/nbftserver /etc/rc0.d/K03nbftserver /etc/rc1.d/K03nbftserver /etc/rc2.d/S21nbftserver

22 For AIX systems only:


In the /etc/inittab file, remove the following NetBackup entry:
/etc/rc.netbackup.aix



In the /etc/rc.shutdown file, remove the following line:
/etc/rc.netbackup.aix stop

23 Remove Symantec LiveUpdate components as follows:

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If NetBackup is the only Symantec product that currently uses LiveUpdate, run the following command:
/opt/Symantec/LiveUpdate/uninstall.sh -a



If LiveUpdate is the only product installed in the /opt/Symantec directory, remove the following files:
rm -f /etc/Symantec.conf rm -f /etc/Product.Catalog.JavaLiveUpdate

24 To remove the NetBackup-Java application state data for the root account,
run the appropriate command as follows: Warning: Do not insert a space between the slash character (/) and the period or dot character (.) of /.veritas. A space between these characters removes all of your files from the root level and beyond.


To remove the NetBackup-Java application state data for the root account for all releases, run the following command:
/bin/rm -rf /.veritas



To remove the NetBackup-Java application state data for the root account for a specific release, run the following command:
/bin/rm -rf /.veritas/java/<version>

Where <version> is the six-digit NetBackup version number. For example, NetBackup version 7.5 with no upgrades applied would be entered as 750000.

25 Inform NetBackup-Java users that they can remove their $HOME/.veritas
directory. The $HOME/.veritas and the $HOME/.veritas/java directories contain application state information, that is saved when the user exits NetBackup-Java applications. The saved information includes table column order and size. The process removes this directory for the root user only. The common subdirectory in $HOME/.veritas/java/.userPrefs/vrts can be removed.

26 If you enabled NetBackup Access Control, NetBackup placed several files on
clients and servers. These files can be divided into the following categories:
NetBackup application temporary files These files are removed with NetBackup.

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Individual user (cache) files

These cache files reside in the $HOME/.vxss directory. Inform all users that they can remove this directory. Files are generated in the /.vxss directory by a Single Sign-On operation of the NetBackup Administration Console on the host where the console runs. The NetBackup Administration Console cleans these files when an exit function is performed, so the directory does not always contain temporary files. However, if a system crash were to occur, any files in the directory may be left behind. With the console shutdown , you can delete these files safely with no data loss. NetBackup also creates cached certificates for client and server NetBackup applications. These files reside within the /.vxss directory. These files typically have a name that is consistent with a DNS entry for a network interface, as in machine.company.com. Example directory entries are as follows: /usr/openv/var/vxss/credentials/machine.company.com /usr/openv/var/vxss/credentials/dhcp These files are created with the command bpnbat -LoginMachine. If you plan to reinstall NetBackup on the same computer at a later date, do one of the following:


Preserve the certificates in the vxss/credentials directory. If you do not preserve the certificates, you must provide the computer identity password as originally set on the Root+AB broker. As an alternative, you can reset the password on the Root+AB broker when you reinstall.



For more information on Root+AB brokers, see the NetBackup Security and Encryption Guide. For more information on NetBackup Access Control and how to remove it, see the NetBackup Security and Encryption Guide.

Chapter

7

Installing NetBackup client software
This chapter includes the following topics:
■ ■ ■

About NetBackup client installation About NetBackup client installation on Windows About NetBackup client installation on UNIX

About NetBackup client installation
By definition, NetBackup servers are also clients. When you install NetBackup server software, client software is also installed. When you install client software, you perform a true client installation since no server software is installed. Client software can be installed locally at each individual computer or remotely. The operating system determines which clients can be installed remotely.
Windows A Windows host can only push client software to Windows clients. NetBackup does not need to be installed on the host that is used to perform the remote client installation. UNIX A NetBackup UNIX server can only push client software to UNIX clients. NetBackup software and client type software must be installed on the server that is used to perform the remote client installation.

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About NetBackup client installation on Windows
The NetBackup client installation wizard for Microsoft Windows lets you select the appropriate setup and installation options from a series of wizard screens. After you select options, a window appears that lets you verify your selections before the installation begins. While the installation is in progress, a dialog box provides details of the installation and the setup progress. When the installation is completed, a final window shows the results. Note the following when you install NetBackup client software on Windows systems:
Client installation restrictions You cannot install NetBackup client software on the computers that currently have NetBackup server software. In these cases, you must first remove the NetBackup server software. See the NetBackup Installation Guide for Windows.. User permissions


By default on Windows 2003, 2008, and 2008 R2 Server systems, only administrators have write permission to the Program Files directory. NetBackup writes log files and progress files to the following location: Program Files\VERITAS\NetBackup\Logs To perform backups and restores with the Backup, Archive, and Restore interface, users must have write permission to the Logs directory. Users without write permission to this directory receive an error message, and the backup or restore is canceled. The administrator account has write permission by default, but you must ensure that other users also have write permission.



About Windows client system requirements
The following describes the hardware and the software requirements for successful installation of NetBackup client software.

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117

Local installation

To install NetBackup client software locally, the system must meet the following configuration requirements:


Microsoft Windows 2003/XP, Windows 2008/Vista, or Windows 2008 R2/Windows 7

Any TCP/IP transport that is Windows Sockets compliant. (Use of the TCP/IP transport that comes with the server or the operating system is recommended.) ■ A network adapter that your TCP/IP transport supports


Remote installation

To install NetBackup client software remotely, the system must meet the following configuration requirements:
■ ■

All the requirements for local installations must be met.

The source system must run Windows 2003, 2008, or 2008 R2 Server. ■ Administrator privileges are required for the user that performs remote installations. NetBackup version compatibility The NetBackup client version that you install must be the same or earlier than the installed version of NetBackup server software. Later client versions cannot be used with earlier server versions. See “About NetBackup mixed version support” on page 26.

About Windows client installation methods
You can install NetBackup clients on Windows systems with the following methods:
Local installation The installation wizard installs the client software only on the computer where you run the installation. See “Installing NetBackup Windows clients locally” on page 118. Remote installation The installation wizard scans the network for available clients where you can install the client software. The source computer must run Windows 2003, 2008, or 2008 R2 Server. Also, a remote installation requires system administrator privileges.

Note: You cannot install clients remotely from NetBackup
Windows servers to UNIX computers. See “Installing NetBackup Windows clients remotely” on page 121.

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Silent installation

A silent installation is a process that does not require interactive input. However, you must edit the silentclient.cmd file before you run it. See “Installing NetBackup Windows clients silently” on page 127.

See “About NetBackup client installation” on page 115.

Installing NetBackup Windows clients locally
Follow these instructions to install the NetBackup client software on your local Windows system. You can stop the installation process at any time by clicking Cancel or by clicking Back to return to the previous window. Note: After client installation, you may need to restart the system for the changes to take effect. To install NetBackup client software locally on Windows systems

1 2

Log on as administrator on the host where you want to install the client software. Start the NetBackup Installation Wizard with one of the following methods:


DVD media Insert the NetBackup for Windows DVD in the drive. If Autorun is disabled, navigate to the DVD drive and run Browser.exe. ESD images (downloaded files) Navigate to the directory where the images reside and run Browser.exe.



3 4 5 6

On the initial screen, select Installation. On the Installation screen, select Client Software Installation. On the Welcome screen, review the content and click Next. On the License Agreement screen, accept the terms of the agreement and click Next.

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119

7

On the Symantec NetBackup Client Installation Type screen, provide the following information:
Where to install For a local installation, select Install to this computer only. Select this option to install NetBackup default features and settings. Select this option to choose the NetBackup features to install and the settings that you want.

Typical

Custom

Click Next.

8

This step applies only to Custom installations. For Typical installations, skip to step 10. On the Symantec NetBackup Client Features screen, you can select the features to install and where the NetBackup files are installed.
Feature List Click the icon next to any feature and a drop-down menu appears. Select Install or Do not install. Destination Folder By default, NetBackup files are installed to the following location: C:\Program Files\VERITAS To change the folder destination where NetBackup is installed:
■ ■

Click Change.

Browse to the preferred location and designate a new or an existing folder. ■ Click Next.

Note: For upgrades, you cannot change the destination.

9

This step applies only to Custom installations. For Typical installations, skip to the next step. On the NetBackup Options screen, select from the following options:

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At System Startup

Enable or disable the following options: Start NetBackup Client Service Automatically By default, this option is enabled so that NetBackup services are available immediately after system startup. ■ Start NetBackup Client Job Tracker Automatically By default, this option is disabled. To start this option manually after installation, click Start > All Programs > Symantec NetBackup > NetBackup Client Job Tracker.


Ports

On this screen, you can change port numbers, if it is necessary in your configuration. You may need to change a port number if you encounter conflicts when NetBackup and another industry product try to share the same port. Another example is if a port conflict occurs with a firewall, which may cause security issues. To change a port number, select the port number that you want to replace and type the new number.

Click Next.

10 On the NetBackup Services screen, provide the following startup account
and startup type information for NetBackup client services:
Use the built-in system account By default, this box is checked so that NetBackup uses the built-in system account. When this box is checked, the fields below it are disabled. To specify a different system account:
■ ■

Click this box to remove the check mark. Enter the account information in the following fields: Username Password Domain

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121

Abort install if a reboot is required

This option determines how the installation proceeds if a restart is required as part of the installation or upgrade. If you select this option and the installation process determines that a restart is required, the installation (or upgrade) stops. The system is then rolled back to its original state. If you do not select this option, the installation (or upgrade) proceeds even if the installation process determines that a restart is required.

11 On the NetBackup System Names screen, the following fields are populated
automatically. Normally, changes are not required. Except for the Client Name, you can make changes as needed for your configuration.
Client Name Master Server Name Do not change this name. If necessary, change this name to the appropriate master server where the client backup images are to be stored. Enter all of the master server and media server names that you want this client to access.

Additional Servers

12 On the Ready to Install the Program screen, review the Installation Summary
that shows your selections from the previous steps. Then select one of the following options:
■ ■

Click Install to start the installation. Click Back to view the previous screens and make any changes, then return to this screen and click Install. Click Cancel to cancel the installation.



After you click Install, the installation process begins and a screen appears that shows you the installation progress. This process may take several minutes.

13 On the Installation Complete screen, click Finish.

Installing NetBackup Windows clients remotely
Use this procedure to install NetBackup client software to multiple computers on your network, including the local computer. You can stop the installation process at any time by clicking Cancel.

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When you install Windows clients remotely, note the following:
Requirements Review the requirements for Windows client installation. See “About Windows client system requirements” on page 116. Privileges You must have administrator privileges on the remote clients for the NetBackup installation to complete successfully. During installation, the client name is written to the registry in lowercase. For backups to work, the policies on the NetBackup server must specify the client names in lowercase. You may need to restart the local or the remote systems for the changes to take effect. A message appears to alert you if a restart is needed.

Client name entries

Reboot after installation

To install NetBackup client software remotely on Windows systems

1 2

Log on as administrator on the host or the system server. Start the NetBackup Installation Wizard with one of the following methods:


DVD media Insert the NetBackup for Windows DVD in the drive. If Autorun is disabled, navigate to the DVD drive and run Browser.exe. ESD images (downloaded files) Navigate to the directory where the images reside and run Browser.exe.



On the initial screen (Home), select Installation.

3 4 5

On the Installation screen, select Client Software Installation. On the Welcome screen, review the content and click Next. On the License Agreement screen, accept the terms of the agreement and click Next.

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123

6

On the Symantec NetBackup Client Installation Type screen, provide the following information:
Where to install For remote installation, select Install to multiple computers on your network. The procedure does not install the client on the local host unless you add it to the list of systems that you want to install. Typical Select this option to install NetBackup default features and settings. Select this option to choose the NetBackup features to install and the settings that you want.

Custom

7

This step applies only to Custom installations. For Typical installations, skip to the next step. On the NetBackup Options screen, select from the following options:
At System Startup Enable or disable the following options: Start NetBackup Client Service Automatically By default, this option is enabled so that NetBackup services are available immediately after system startup. ■ Start NetBackup Client Job Tracker Automatically By default, this option is disabled. To start this option manually after installation, click Start > All Programs > Symantec NetBackup > NetBackup Client Job Tracker.


Ports

On this screen, you can change port numbers, if it is necessary in your configuration. You may need to change a port number if you encounter conflicts when NetBackup and another industry product try to share the same port. Another example is if a port conflict occurs with a firewall, which may cause security issues. To change a port number, select the port number that you want to replace and type the new number.

8

On the NetBackup Services screen, provide the following startup account and startup type information for NetBackup client services:

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Installing NetBackup client software About NetBackup client installation on Windows

Use the built-in system account

By default, this box is checked so that NetBackup uses the built-in system account. When this box is checked, the fields below it are disabled. To specify a different system account:
■ ■

Click this box to remove the check mark. Enter the account information in the following fields: Username Password Domain

Terminate NetBackup processes

Check this box to prevent a reboot while you perform a remote installation. When you check this box, processes that use the NetBackup executables and DLLs are stopped.

Warning: For Oracle users, if you select this option, you must
take down your database before you continue the installation. Abort install if a This option determines how the installation proceeds if a restart reboot is required is required as part of the installation or upgrade on the remote system. If you select this option and the installation process determines that a restart is required, the installation (or upgrade) stops. The system is then rolled back to its original state. If you do not select this option, the installation (or upgrade) proceeds even if the installation process determines that a restart is required.

9

On the NetBackup System Names screen, the following fields are populated automatically. Change these fields to meet your specific needs.
Master Server Name If necessary, change this name to the appropriate master server where the client backup images are to be stored. Enter all of the master server and media server names that you want the clients to access.

Additional Servers

10 On the Symantec NetBackup Remote Hosts and Features screen, specify
the hosts where you want NetBackup and any selected features installed.


Destination Systems Right-click the Windows Destination Computers icon and select from the drop-down menu , or use the following icons:

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125

Browse

Click here to search the network for the hosts where you want to install NetBackup. ■ On the Available Systems dialog box, select the computer to add and click Next. On the Remote Computer Login Credentials dialog box, enter the User Name and the Password of the account to be used to perform the installation on the remote computers. ■ If you plan to install to multiple remote computers, click the box next to Remember User Name and Password. Selecting this option prevents the need to enter this information for each remote computer. ■ Click OK.
■ ■

On the Remote Destination Folder dialog box, verify or change the Destination Folder where NetBackup is installed. The default location is C:\Program Files\Veritas. If you plan to install to multiple remote computers and you want to use the same location, click the box next to Use this folder for subsequent systems. Selecting this option prevents the need to enter the location for each remote computer.

Import

Click here to import a text file that contains a list of host names. When you create the text file, the host names must be defined in the following format: Domain\ComputerName

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Add

Click here to add a host manually. ■ On the Manual Remote Computer Selection dialog box appears, enter the Domain and the Computer Name, then click OK. On the Remote Computer Login Credentials dialog box, enter the User Name and the Password of the account to be used to perform the installation on the remote computers. If you plan to add and install to multiple remote computers, click the box next to Remember User Name and Password. Selecting this option prevents the need to enter this information for each remote computer. ■ Click OK.
■ ■

On the Remote Destination Folder dialog box, verify or change the Destination Folder where NetBackup is installed. The default location is C:\Program Files\Veritas.

If you plan to install to multiple remote computers and you want to use the same location, click the box next to Use this folder for subsequent systems. Selecting this option prevents the need to enter the location for each remote computer. ■ Click OK. Remove To remove a host from the Destination Systems list, select the host and click here. Click here to change the destination for NetBackup file installation on the selected remote host.

Change



Features Click a feature icon and select either Install or Do not install from the drop-down menu . Click Next.



11 On the Ready to Install the Program screen, review the Installation Summary
that shows your selections from the previous steps. Then select one of the following options:
■ ■

Click Install to initiate the installation. Click Back to view the previous screens and make any changes, then return to this screen and click Install.

Installing NetBackup client software About NetBackup client installation on Windows

127



Click Cancel to cancel the installation.

After you click Install, the installation process begins and a screen appears that

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