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________________________________________________________________________________Student Handbook on IT Facilities and Services

2. PolyU NetID – Your Key to Central IT Facilities & Services
2.1 What is PolyU NetID he PolyU NetID (Network Identity) is your key to the central IT facilities on campus including University Portal, Academic Computing Services, Learning Management System, wireless LAN and other network facilities and services. It is your unique personal identifier known by the University’s computer systems which will enable you to apply a single username and password pair, named as PolyU Network Identity (NetID) and Network Password (NetPassword) respectively, to access the following facilities and services:
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University Portal (myPolyU) Academic Computing Services: mySystem, myWeb & mySurvey Wireless LAN & Fixed Network Outlets HelpCentre Online Tracking Service (HOTS) Learning Management System - LEARN@PolyU (理學網)

As for the Office Communication and Collaboration Suite (including the PolyU Connect Email Service) (section 4.3) which is a multi-service platform that integrates email with additional communication, collaboration and productivity services, a separate login ID and password pair is needed for access. Please note that the privilege to use these IT facilities and services carries with it certain responsibilities and obligations, which are set forth in the PolyU Acceptable Use Policy (AUP) for IT Facilities and Services (http://www.polyu.edu.hk/its/AUP.html) as well as the University’s information security policies and standards published at the ITS website (https://www2.polyu.edu.hk/itsecurity/gov_isps.html). These policies require you to protect the integrity and security of the systems, and to comply with all applicable laws, contractual obligations and regulations. You must also abide by all the prevailing policies, rules, guidelines and standards applicable to the use of the PolyU IT facilities and services as announced by ITS.

2.2

NetID Registration

N

ew students (i.e. students with new enrolment to PolyU study programmes) have to perform NetID registration via the ‘NetID Registration’ function of the PUsecure Identity Portal (IdPortal) to activate their entitlement for accessing the central IT facilities and services of the University. It can be done the next day after they have completed the programme registration procedures and received the student ID card from student administration offices.

Procedures for NetID registration ? At the PolyU Homepage (http://www.polyu.edu.hk), click the myPolyU link beneath the rolling banner to go to the University Portal (myPolyU) Login Page ? Click the NetID Registration button to access the “NetID Registration” function of IdPortal ? Select Student from the “User Class” drop-down menu ? Enter your Student No. in the “User ID” text box ? Click the Submit button to proceed ? Enter all the required data and setup your email profile and Password Challenge Response (answers to be provided when resetting your NetPassword in case you have forgotten it) to complete the registration process Please note that you must accept the PolyU Acceptable Use Policy for IT Facilities and Services and the Computer Systems Security Policy before you can complete the NetID registration process. Therefore, please read the policies carefully before accepting them during the registration process. ____________________________________________________________________________________________________P.3

Student Handbook on IT Facilities and Services_________________________________________________________________________________

Your NetID and other accounts will be available for use 30 minutes after you have completed the registration process. The account for accessing LEARN@PolyU (理學網) will be ready at 8:00 a.m. on the next calendar day. A confirmation email will be sent to the external email address you have provided during the registration process.

2.3

Your NetID and NetPassword

Y

our NetID is pre-defined to be the same as your Student No., but with the last alphabetic character in the lower case. For example: If your Student No. is Your NetID will be : 14567890D : 14567890d

You can select your own NetPassword which has to comply with the following rules: ? ? ? ? ? 2.4 It must be 8 to 20 characters long. It must contain at least 4 unique characters. It must contain at least one numeric character. It must contain at least one uppercase and one lowercase character. The first character cannot be a numeric or special character.

PUsecure Identity Portal

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he PUsecure Identity Portal (IdPortal) provides web-based functions for you to manage your NetID, NetPassword, and the accounts for accessing other facilities and services available to you. It is accessible at https://idportal.polyu.edu.hk.

From IdPortal, you can: Perform NetID registration Set up Password Challenge Response View your NetID profile Change your NetPassword Reset your NetPassword (in case you have forgotten it)

A notification email will be sent to you after you have made changes to your NetID profile from IdPortal. Please refer to the FAQs in the PUsecure Service Website at http://www.polyu.edu.hk/its/pusecure/faq.php for more details. 2.4.1 Changing Your NetPassword For security reason, you are strongly advised to change your NetPassword regularly via the ‘Change NetPassword’ function of IdPortal, and preferably once every quarter. A reminder email will be sent to you if you have not changed your NetPassword for more than 6 months. Procedures for Changing NetPassword ? At the IdPortal Welcome Page (https://idportal.polyu.edu.hk), click the Manage NetID button ? Enter your NetID in the “Username” text box and NetPassword in the “Password” text box ? Select the Identity Self-Service tab on the Main Menu ? Select Change Password under “Password Management” on the Left Menu ? Enter your Old NetPassword and the New NetPassword of your choice ? Enter the New NetPassword again in the “Retype password” text box ? Click the Submit button to confirm

P.4 ___________________________________________________________________________________________________

________________________________________________________________________________Student Handbook on IT Facilities and Services

2.4.2 Resetting Your NetPassword If you have forgotten your NetPassword, you can reset it directly online via the ‘Forgot NetPassword’ function of IdPortal. Procedures for Resetting NetPassword ? At the IdPortal Welcome Page (https://idportal.polyu.edu.hk), click the Forgot NetPassword button

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Click the For Current Students, staff, Affiliates, Visitors, LST, EPROF button to proceed Enter your NetID in the “Username” text box and then click the Submit button to proceed Enter the Response (answer) for each presented challenge (question) and then click the Submit button to proceed Enter the new NetPassword in the “New password” text box Enter the new NetPassword again in the “Retype password” text box Click the Submit button to confirm

Please note that when changing or resetting your NetPassword, you may also have to make corresponding changes to other related local passwords on your PC, if any (e.g. POP3 /IMAP email access password, password for connection to the PolyU Wireless LAN and network outlets), to ensure successful login. Please refer to the “Guideline for Changing Your NetPassword and other Related Local Passwords on Your PC” https://www2.polyu.edu.hk/PolyU/General_Notices/Student_Guideline.pdf for the procedures. 2.4.3 NetID Profile Enquiry Via the ‘NetID Profile Enquiry’ function of IdPortal, you can view your NetID profile including your personal profile, study profile, email profile, etc. Procedures for Viewing Your NetID Profile ? After logging into IdPortal, select the Identity Self-Service tab on the Main Menu ? Select NetID Profile Enquiry under “Information Management” on the Left Menu

2.5

Graduation or Termination of Study

Y

our right to access the central IT facilities and services is governed by the resource entitlements of your role as a student. Your role will change from ‘Student’ to ‘Graduate’ once your graduation status has been confirmed or to ‘Terminated Student’ once your study has been terminated or completed. As a result, your entitlements to some resources as a student may be revoked upon the change of your role. For graduates, your student resource entitlements will be extended for 2 months after confirmation of your graduation status. After the end of the extension period, you may continue to use the PolyU Connect Email and Wireless LAN (on-campus) services. For terminated students, you may continue to use the PolyU Connect and Wireless LAN (on-campus) service for 2 years. If you would like to maintain your connection with the University after the 2year period, you may register as an ‘Associate’ which will entitle you to continue using the PolyU Connect Email and Wireless LAN (on campus) services. Please note that according to the University’s NetID Allocation Policy, each student leaver is entitled to have either an ‘Alumni’ or ‘Associate’ NetID. For details, please refer to the ‘PolyU NetID Allocation Policy’ under ‘Guide & Policy’ of the PUsecure Service Web Site (http://www.polyu.edu.hk/pusecure).

Procedures for registering as an ‘Associate’ ? After logging into ‘IdPortal’, select the Work Dashboard tab from the Main Menu ? Click the Make a Process Request button ? Select 09. Associate under ‘Process Request Category’ and click the Continue button ? Select Registration for Associate resource ____________________________________________________________________________________________________P.5

Student Handbook on IT Facilities and Services_________________________________________________________________________________

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Enter your External Email Address and click the Continue button Click the OK button to confirm

An email notification will be sent to you before your current role expires. Please remember to backup all necessary data on the systems before your entitlements are revoked. The data will be deleted after the expiry date and will no longer be recoverable.

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