当前位置:首页 >> 自我管理与提升 >>

good job-经典职场英语


Good job
Unit1: arriving at a new job A: Hi there, may I help you ? B:Yes.Hi, I’m xxxx, the new research assistant, I was told to ask xxx when I get in. A: Of course, I’m bobe, it’s nice to meet you. Jack’s not available just yet. But she ask hand over to end why you wait for him? She is in the conference room in the corner. B:Ok, thank you. Hi, I’m catharen, are you endy? C: Yes, nice to meet you. B: Pleasure to meet you. C: Did you have any trouble getting here? B: Oh,no. Actually, it’s very easy communite.

Review Questions: 1.A.2.B.3.C.4.C.5.C. 1.M: I’m Jondy. I’m starting a tax party today. W: Lovely to meet you. I will call the IT manager to have showed you around. Please take a seat for a moment. M: Thank you. 2.M:Hi,there.I’m XX. I was told that the conference room for briefing the current projects.

W:Hi,xx. We are expecting you.I’m xxx, and this is xxx, I manage this project in xxx assisting me with it. We hope you can hit the ground running get strait some work we need to get done. M: Pleased to me you both. I’m hered the work. B:1.B 2A 3.C 4 A 5 C 6.A Unit2: welcoming and introducing the new comer. M:you might xxxx on your way in. she is our receptionist, she should tell you who then, who’s out where find dust, she pretty much be around the place. W:Hi,catharen.Nice to meet you, bober. M:and this is xxxx, another researcher assistant here. You probably end up working together a lot of time. She is a good person to go to questions with questions or problems before you ask someone else. M:welcome to ABC xxxx. W:Thank you. It’s pleasure to meet you. Maybe I can set up time to pick your brain. M: anytime. I know I can be confused around here first, and that’s xxxx, our human resources manager, just working in. she probably be coming around and help you set up your paperwork. rightcemember? W: Good morning, everybody. Welcome catharen. Yes I’ll come by later today to make sure we datdizein cross the teas. M:Thanksxxxx. Now catharen, let’s go to yourkeipkl.

W:Ok, nice xxxx of you. M: and here is where you will be working. Bober would come to show you how to set up telephone then give you the ruan down computer, passwords and anything else you need to know to get going. I think a call her now, so you can get started. That’s right, do you have any questions? W: No, not the moment, thanks. I’m happy to get started.\ Review questions:1.A 2B. 3B 4C 5A.6 A 7 C Usage questions:1.B 2 C 3 B 4 A 5 C 6 B Unit3 review questions: 1.M:it’s a pleasure to meet you,Jane.(b) 2.M:I have a lot on my plate most of my time, so I don’t get the much time to talk to employees as I like to. That’s why I like to take a minute to chat with all new employees when they start. Of course, my door is always open to employees with questions. W: well, that’s way sharing M:oh, we don’t want people to feel they’ll have to wing it for the first weeks. If you xxx (runsure) anything, there’s always someone who will be happy to help you get the hang of the things.2B 3A 4A 3. W: why don’t you tell me a little about yourself ? M:Gladly. well, I’ve been a dogna .i have to dog’s home and I volunteer the animal shelter around weekends. 5C

Unit 4 Learning about your office W:it can be easy to get and turn around here, so let me show you around. The office set up two long corridors that beginnerrui section. The manager ’s office is around right, everything else is on the left. W:I see, here is catchy, just down hall from your cubicle across the catchy’s 卖偶 room. That was the fax scanner that poster meet are. If you need to send a letter, post it and put it into one of cabihoz in the middle of the room. there are sample places for logo domestic and international mails. W:got it. The bathroom is very under this 靠的。The door after the bathroom is in emergency exit which goes to the stairway. Be careful, because that door a 牢 k 色 d (is locked) madkly.If you get locked out, you have to walk down to the firstfloory take the elevator backup. W:good to know. The fifth thought that building is our two. That’s what we are excited (za).We share this floor with concerting firm.Thesecond and third floor is a small publication of our company and the first floor is all building me tenis and backrie your cubicles. Your computer is hoped up to appreite just around our conner. Have you seen it? W:yes,I’m pretty comfortable with this area by now, thanks for the tour. Review Questions:

1.excuse me could you tell me where the restrooms are? A:of course, they are all turning on this floor. Walk down this hallway and take the steer on the left. Go down to the second floor, the bathroom are just around the right as you walk out the stairway.(B) 2.W:MayI help you? M:I’m sorry. I’m a little lost,I’m looking for xxx design. W:there are upstairs. Take the elevator and just down the hall.(A) 3. W:are there any vending machines in this building? M:yes, there are several on the first floor. (B) 4/5.M:sorry, I forgot where the mail room is. Could you point the way for me? W:sure, go to the yard this corridor and turn right. the mail room is the opposite the emergency exit and they under of the hall.(B) (A) Unit 5 learning about locations near your office W:I’m with wondering there are any places to eat within walking distance. W:well, look across the street from the building as shopping center. There arexxxx there and sandwich shop and a supermarket that has pretty good salardbar. W:That sounds good. W:there are anything go well and turned right, then head down to xxxx road, it’s the first light.Cadycorner from your bakery has good cusangand

coffee. There are a bunch of restrants along xxxx road. But you couldn’t walk to them. W:like what? W:oh, about a mile down there was a sushi place. Faither the long near the highway exit, it’s a good chinesetake out and prexxxx place. W:great,thanks.CanI ask you one more thing? Is there dry-cleaner ’s nearby? W:yes, from here you go out and turn left, then keep on this road for three blocks, you will go through one sad traffic lights, and at the end of lights, it’s began a intersection , you turn right, that xxxx road. Go down xxx road for another 5 blocks, and it’s on the left. W:thanks. Sample stences: 1.the parking garage is under the building. 2.the gas station is on the next block, past four way stop. 3.the restaurant is three blocks down Charles street. 4.the florist is across the street. 5.the hotel is about a mile north of here. 6.to get to the restaurant, go straight out from the parking garage, turn right at first stop sign and it’s on your left. 7.to get to the highway, turn left out of the building. Followmain street for three or four blocks, then turn right onto xx street. The exit is another

kilometer so down 8.take the highway exit toward xxx 13 going north. You will be on that road for about five minutes. make left on the xxxxstreet, go through three sets stoplights, we are on the first building on the right after the third stoplights. Unit 6 learning about your company’s` or organization M:Here is our organization charge ruandl.As you can see, in the end we are accountable to the board of directors. Xxxx deals with most of time and xxxx handles more the operations side ofthinks(things).Ok , and handly manager ’s our group, Ineed(meet) with her with every week and with xxxx a little less often. And xxxxandI with you farm are as the need basis to give her hands up on what’s happening in our department. She’s got the final say on what’s happening(what happens) on our department. M:Does she ever meet with serest (the rest of)staff? M:yes, occasionally she’ll come to one of our program rapp (wrap-up) or kick-off meetings. You me (will meet) her before too long. M:oh, good. Here is the HR set up. You have met HR contacts xxxx, but you probably never need meet with him. XXXX does a good job of taking care of us, and I think that’s that, do you have any questions about set up overhere( here)? M:No, I don’t think so. thank you for showing me this. Sample sentences:

1. the budget manager oversees and approves budget for company projects. 2.human resource handles hiring and firing employees and administrating benefits. 3. the regional managers are responsible for all of company’s projects there region. 4. program analysis work on individual projects with research assistants. 5.marketing manager xxxx as establishes marketing strategies and oversees all sdanben activities number marketing department. 6. CEO xxxx is accountable to the board of directors. 7. the financial director、business develop director、international relation director、human resources director all reported to the CEO 8.The international relations director has the last word on health project every region. 9.how many staff work under the budget manager? 10.where do the account managers for(fall) in the hirerachy? Review questions: 1.B 2.B.3. W: who do you speak to get the project approved? M:well, everything has to go through to Ron, but the financial director has the last word. W: what’s her name is again?

M: Gloria Shue. 3.C 4.B M:who should I talk to about my problem insurance? W:that would be HR’s responsibility. M:CanI speak to anyone in the department? W:well, like talk to sally, the administrator of our group, or you could go overhead to talk to the manager. 4.B 5B Unit 7 asking and answering questions about your duties and work ? W: XXX, can you tell me what I should to finish this data ??project? I know that my mean my duties would be ???andanalyse the data, but should I start it in right way , should I write a report down first? M:oh, it’s nothing serial write a report or net ? but before you start the analysis, I want you to read some our previous reports together sense of we look for how our analysis are organized? Because you are going to be responsible for setting up the database and organize the results. because this is your first time, please show me the database before you start the analysis, I might want to make some changes. W: ok, that I would be like working on writing for this project? M: I want you say focus on this data for now. so not this time. You get the chance to write it soon. But this presentation you are might going to doing data ?? Sample sentences:

1.our division works on building brand identity, market share and brand market strategy. 2.i was hoping you could take care of meeting set-up so I can work on my presentation. 3.xxx is going to handle the layout, so you don’t need worry about that. 4.all our research bugets for under the authority of finance department. 5.who is in charge of the marketing? 6.who is responsible for making travelling arrangements? 7.what should I be focusing on now? 8.what should my priorities be in this position?(35) Review questions : W:Jone, I’ve been waiting to find out what I should do with new market research data. can you tell me what’s my next step B? B:have you sent it up to managers’ office for review? W:No, what are supposed to do that ? B:yes, in the report instructions it said send all draft to manager ’s office immediately. How long have you been waiting? W: oh, not long. I’ll sent it there now. (B)(C)

M: oh, no, close is out six today. She doesn’t know when should be banking? W: I guess XXX is going to call a temp to handle the telephones till she ’s

back. M:Yes, the only problem is only closing noise number to the ten pengency.(B) (C)

M: hey hey, I need some help, where’s the middle of meeting and laptop with our presentation crushed? Can you help me give the work again? W:GOSH, I usually only dear( deal) with rooteenmaintanice .let me call xx who is in charge of the emergency repairs. M:just xxx her come quickly. (A)(C) Unit 8greeting then small talk in the office. W: good morning,XXX, how was your weekend? W:oh, it was pretty nice. I went out sight and enjoyed the sunshine a lot. How about you? W: I enjoyed the sunshine too, I almost worked my garden in my weekend, I’m not much of /pa:die/. W: good morning, ladies. w: hi, brown. W:hi, Mondays. Oh, I need some of coffee. Late night, it was a busy weekend. Fine, but busy. I have some friends visiting from my town. I won totally overboyed showing my good time. I think I need ten more hours sleep before beyond used anyone. M:hi, xxxx.

W:hi,0000. how are you doing? You don’t look so hot. M: hi,0000. I was sick all weekend and still heavy manage to shake it. W:oh,dear! I have some xxx, do you want some? M:nothing, I’m ok for now. I’m going to go hired my cube. W:see you better. Ok, /bakte/ grind, I guess. Sample sentences: 1. how was your weekend? 2. what did you do this weekend? 3. did you have a weekend? 4. what are you up to this weekend? 5. what are you going to do on this vacation? 6. do you have plans for this holiday? 7. how are you feeling today? 8. are you ok? You look tired. You look worn out; you look under the weather. 9. are you feeling any better? 10. you look like wrong on the mend. 11.xxx looks very well west today. 12.xxx looks like his bang on the wrongeid. 13.that’s a beautiful dress you have worn. 14.i love your new shoes, where did you get them? 15.i have really relaxing holiday.

16.my weekend was jane-packed. 17.we had an incredible vacation. 18.we have got a big plan for the next month trip. Review questions 1.M: how was your weekend, xxxx? W:absolutely wasted. I spent all the weekend bad with fever. M:oh, no. I’m sorry to hear that. 2.W: I love your shoes, are they new? W:oh. I had /dis/ forever. I don’t get wear them oftenthough. W: they are beautiful, where did you get them? 3.M:are you feeling ok? Xxxx? W: yes, I’m fine, why? M: I guess you seem a little tired. W:today is going to be a busy day. Idefinitely need more coffee. Unit 9 Telephone edicate W: ok, xx. I’m on my way out, are you up to dealing with phones? W:no,xx sweat/swet/. W: good morning, ABC and strais. This is xx speaking, how may I help you? M: hello, I’m trying to reach xxxx. W: I believe you dialed the wrong number, this is the ABC and streis. M: my mistake, so sorry.

W:That’s all right( alright), wrong numbers happen. W:good morning, ABC and /streis/. This is xx speaking, how may I help you? M: Jacks smith’s office, please. W:mayI tell Mr smith’ who’s calling ? M:yes, this is xx of top design. W: please wait one moment, I’ll transfer for you. Sample sentences: 1. I’ll buzz- joe this afternoon. 2. can you ring xx for me tell her be over a few minutes? 3.XX is out of office today. 4. Mr xx is way(AWAY) from his desk for a moment. 5.XX just has xx for a moment. 6.xx is not expected back until early next week. 7. I’m sorry, xx is not available now, would you like boy smell? 8.xx is not able to take the call right now, may I take a message? 9.xx is away from his desk at the moment, is there someone else who can help you? 10.hold on one moment, why x put you through to and /hendli/? 11. I’ll connect you to take smesh now. Review questions: 1.M: Good morning, xxxx, how may I direct the call?

W:xx, please. M:Who may I say his calling? W:that’s xx. 2.M:Hi, may I speak to xxx please? W:I’m sorry, Mr xx is away from his desk at the moment, would you like his voice mail? M:no, thanks. I’ll call back later. 3.M:would you put me through to xx please? W:certainly, one moment. Mr XX, you have a call. W:can you take a message for me xx, I’m very busy right now. W: I’m sorry, Mrxx is not available right now, mayI take a message. Unit 10 Taking messages W: good morning, ABC industries. This is xx speaking, how may I help you? M:Hello, I’d like to speak to xx please. W:I’m sorry, Mr xx is not available at/ lat/ the moment, would you like his voice mail? M:actually, could I leave a message with you? I know nothing xx’s voice mail that often. W: of course, who’s calling please? M:this is xx from xxx. W:would you spell the last name for me?

M:sure, that’s s-i-m, xx. W:thank you, what’s message you like to leave? M:please let bob know the shipping time has been pushed back and materials for the /husdern/ project would arrive into tuesday afternoon, not Monday, everything should arrive in plenty of time for the kick-off meeting. W:ok, let me read that back to you. The materials for the /hjusdern/ project will arrive on Tuesday afternoon, not Monday, but everything should arrive in time for the kick-off. M:That’s it, thank you. Oh, have him call me when W:will do. thank you. Sample sentences: 1.could you pass on message for me ? 2.canI give you a message for her? 3.couldI leave a message please? 4.canI take a message? 5.would you like to leave a message? 6.canI give Mr Jones a message from you? 7.could you tell me what’s this is regarding? 8.mayI have your name please? 9.who should I say is calling? 10.what’s the message would you like me to give him? hegetsachance.

11. please tell me your phone number, is that the direct line or do you have extension? 12. would you please spell xx for me? 13. come again? Could you repeat that for me? 14.please let me read thatback to you. 15.before you go, let me double check this information. 16.excuse me, is this /s(e)stisn/? We don’t /sep/ /s(e)steisn/ over the phone? Review questions: W: good morning, ABC industries, this is xx speaking, how may I help you? W: good morning, I’d like to speak to the person who handles the long distance phone service. W:That will be the office manager, but I’m afraid she’s not available at the moment. W:well,let you tell me her name, I’ll call back at more convience time. W:we don’t usually accept solicitations over the phone. We do like to leave a message but I can pass on long to her. Xxx get back to of she has /intrusdid/. W: Sure, this is xx, we are on a friend of /(e)fend/ /tesdik/ VIP pacage for new customers. It can be seen if you have your current monthly phone bill almost /dimeileidid/ on distance bills.

W: come again? We kind the pacaige, the VOIP stands for voice of international /p(o)k(o)v/. W:thank you and you are Gloria strong telecome , now, what’s your phone number? W:072853394 and I make extension 19. W: thank you.Ok, 072853394, extension 19. I’ll pass the message on to the office manager.

W:good morning, ABC industries, this is xx speaking, how may I help you? W:hi, actually I was calling for xx receptionist. W:I’m sorry, bober ’s working on the international project for the next /pideiz/, may I take a message? W:yes, would you please tell her the /keid(e)ring/ for the next week senior manager meetings are all set. W:sure, can I have your name please? W:of course, I’m xx of your way /keid(e)w(e)s/ W: and bober have your number? W:she does, and there is no need for her to contact me, let she needs to change all order. Will be there next Thursday 10:05 am to set up? W:I’ll give the message, thank you.

Unit 11 Taking a day off M: Hi, xx. I’ll get your email and I think taking a Friday off will be fine. You are getting close to any project direct lines right now, aren’t you? W:No, nothing is do for the next few weeks. We think it to be on track. M:Yes, you thing do really on top of thinks. Or I need you to do before you go is to write a /beiquik/ note about where you are on the tasks and where any important files are, so people can find ??when you are gone. You can give a note to bober on Thursday. I hope you have a good time with your family. W:great, thanks very much. Sample sentences: 1.i would like to take a personal day on March 3rd. 2.I’ve got xx the /impint/ ment on Aprial 15 th. Would be all right find to take a morning off? 3. I’m planning trip to the beach, I’d like you to use five of my vacation days. 4. I’d like to use ten of my vacation days on august, but I can be /fleksbaol/ on /zeg/ days. 5. my sister is getting married on the November 1st, I’d like take the day as a paid the holiday. 6. I’m sorry, I feel awful,I think I’m going to have to take six days. 7. Ijust??on feel xx was coming, I’d like to take the day off, but I’m so

backed up, I think I was just at home. 8. I have to stay in bed for the next three days,I guess I have to use all of my sick leave. 9. I’ve already used all my sick leave, but Ican’t come in with broken ??, I hope to take some unpaid leave. 10. bober is not here, he called in sick. Review questions 1.W:Hi, xx, I want to talk to you about the possibility of taking the day next week, saying on Thursday? What do you think? M:To be honest, really very busy right now, if you have to I understand, but if you could possibly pose /pounie/ personal day, I’d appreciate it. 2.W: good morning, xx communications, xx is speaking. M:hi, xx, it’s xx, listen, I’m really sick this morning, I don’t think I am going to be able to come in. W:oh,no. I’m sorry, you are not feeling well, you should probably tell xx, do you want me to put you through to the office? M:yes, please. 3.W:Hey, xx. I just want to remind you I’ve got the dentist appointment next week, so I want to be on Tuesday, is there anything need me to do before we finished the report? M: oh, thanks for reminding me. Yes, before you have a appointment, so on Monday I guess, would you prove for the thing for one last time?

W:Sure.

Unit 12 explaining reasons for being late W:Hi, xx, I’m so sorry I’m late. There was terrible traffic. There has been an accident they shut down both ??road six for an hour, traffic was backed up for miles. M:well, they must be annoying. I’m glad you’re here. We just remind about you next time please call if you are going to be late. We don’t mind, everybody oversleeps sometimes, just let us know. W: yes, I’m sorry about that. I want to call but I forgot to charge my phone last night and it died. M:never mind, thanks stopping by. Have a good day. W: You too. Sorry again. M:oh, why don’t you /pab/ xx let her know you are in, I know she have some /tes/ for you late the day. Sample sentences: 1.i’m so sorry I’m late. I slept straight through my alarm. 2.i really apologize for just getting here, I lost my keys and had turned house upside down to find them. 3.i couldn’t get out of the door this morning, I became so scatter brint, I have to run back for my keys, then my laptop, then my lunch. 4. I just couldn’t get going this morning.

5. you were not believing the traffic today, you should be more than an hour to get here. 6.whenI went to start my cat this morning, it wouldn’t work, I had to call a friend and come to give me a jump. 7.i woke up this morning and discover then my business had fallen in the night. havegot to way for the plummerto show up, but all be in as soon as I can. 8.i’m sorry but my daughter was really sick this morning, and I’m going to take the doctor. I’ll call you when I know what was happening, and get in as soon as I can. 9.Hi,XX. I’m on my way in, but I just get into the fender-bender, I’m fine but we have to way for the police then call the insurance companies, I’ll be there as soon as we finish. Review questions: 1. W1: Good morning, xx science. W2: Hi, xx, it’s xx. Listen, there has been some kind of xxx in the highway, all the lanes are shut down. Traffic was backed up for miles, I’ve no idea when things was moving again, but I’ll get to the office as soon as I can. 2. W: Good afternoon, sally’s graphic design. W:xx,hi, it’s xx. I can’t believe it,I went to pick up sally for lunch while I was in shop. My car get towed , this is so nosying, I’ve got to go down to

the inpound/lodn/ to pick it up. W:oh, no. there was /pagis/, I’ve the client coming at 1:15, there was no way on making before then, can you please call her reschedule appointment her number is in book. Unit 13 Email correspondence within the company Sample sentences: 1. did you get the email I sent this morning? 2. the message I sent bounced back, I must not have the right address. 3. can you call xx and tell t her materials on their way, then I send the emailto confirm so she hasit in writing. 4. as soon as I have the chance to go over the xx, all email or your commence. 5. /inkludgusing/ update email, he wants to know what’s going on. 6. please find the scan for the book design texture. 7. attached to the address you have requested. 8. I’ve attached the first five account summary here. 9. please confirm your receipt in this message. 10. please respond as soon as possible. 11.please respond by email or by phone. 12. please do not here reply all when you respond, unless you have commenced for the entire list. 13. I will be out of the office from 2nd Oct through 4th, I will check my

email when I returned on 5th Oct, for urgent questions, please contact ??? Review questions: 1.M:did you get the email I sent about design changes? W:yes, did you get my response? M:No, that’s strange. I’ve been in my computer all day. 2.W:would you sent correspond message to the xx to let us know the cupboard cleaner will be here tomorrow? M: sure, is there anything you need to know? W:just let be louding here for a little while. M:all send now. W: thanks, and say say mile please. 3.M:did you see the email xx sent this morning? W:no, what’s it to say? M:I’llforward it to you, you should read it. Unit 14 setting up a meeting M: I’ve been looking (at) the progress reports on the projects, ( rather than )give you feedback individually, I think we should( meet as a team ). W: all right, when were you think of meeting? M: well, I’m not sure everyone’s schedule, but I like to do it soon, tomorrow afternoon is possible or wendnesday morning. Do you think ( ) everyone set the exact time?

W:certainly, you want to ______he whole team right? Do you want to include bober? M: I don’t think we need bober for this one, we can /fi:l/ her in after work. W: I’ll be touching with there everyone now, say have we can do to 3 o’clock tomorrow. I’ve another meeting at four, so I can’t do anything later than that, if not, I’ll try to arrange something for_-__? Is there any time before your 11, alright ? M:yes, thanks catharen. Sample centences: 1. I’d like to schedule the meeting with designting 2. I need to meet xx before I leave. 3. I want to do xx face to face. 4. let’s meet for the project update before the holiday. 5.will you be available next Friday? 6. are you free Thursday afternoon? 7. how does Monday morning sound? Say 9 am? 8. can you ?? toMonday a ten ? 9. Tuesday morning is best for me. 10. I’m afraid Monday is out or be in the dentist? 11.4 o’clock is great for me. 12. the afternoon is not good, but I’m free in the morning.

13. no one can make it this week, we will all over wound, will we have to try next week? Review questions: 1. W:I agree does Friday afternoon work for everyone? M: Sorry, Friday is out for me. Can we make it Thursday morning? W: that’s fine for me. 2. M:I think we need to arrange a meeting between project managers and contractors. W:alright, I’m not contact with project manager, can you talk it to them? M: Sure, if you can get contractors to come in next Tuesday. I’ll make sure the project manager ’s here. W:Ok, I write down it. 3.M: I don’t understand all the xx lanes on the project. Can you get the team together for a meeting? W: I’ll try, but this is going to be hard, we are so busy right now. Unit 15 Apply for stationery W: Hi, bober, I’m setting out business letter and I’m going to need to have an envelops, but I can’t find any in the cubile room. Do I have to apply for stationery? W:Oh,yes. There should be some forms you can use to applying one of /desdeus/. But I have got some writing here. Just check the boxes for the type paper in the amount you need.

W: well, Iwill never think it’s terms before. What a quire! W: Oh, there just terms for /me?/ amounts of paper. Since you publicly be senting lots of business letters, why don’t you just get /rein/( remain)? Then you can keep it in your desk and there is no bother was applying over and over again? W: that sounds good, I’d need a box of pens too and probably a stale /booler/.Somehow I don’t have any vest of stuff. W: you can ??that and while we would read it, let ’s order you some business cars. Sample sentences: 1. Barbara, I’m going to need a few legal pads for the meeting. 2. have you got a red pen lying in the room, there are never any of these when they need them. 3. does anyone have extra post-it notes? 4. i’d like to get two box of window envelops and a box of standard envelops. 5. have you got a few sheets of letter? 6. I need a new mouse pad, do we have them in supplying room? 7. who should I talk to about getting a new office chair? 8. what’s the process for getting new office supplies? I’m out of anything. 9. what do I have to do to get a working printer? 10. how long ?? take the business cards printed?

Review questions: 1. M: I’m out of window envelops, do you have any? I need two. W: sure, here you go. M: thanks a lot. 2. M: are we supposed to print business letters and letterhead? W: yes, always. M: do you know where I can get some? W: you are supposed to apply for the ream in the mail room, I got manual only need a few sheets though. M: great, thanks. 3. W: I’m out of staples, do you know where is the cabinet? M: that’s kind of stuffs usually in the cabinet corner, if you don’t see them there, you have to ask sally. Unit 16 making requests related to work and asking for permission W: I think that in the future when I start to travel more, it’s would be much easier to work from laptop and to transfer all my files, so would it be possible for me to switch my current desktop to a laptop? M: I don’t see why not? Barbara has a computer assignment paper work. Ask for and all /saini/ we can go you switched. W: thanks, that’s great.I’d another thing. I don’t know what the office policy on working from home is? On days weather is bad, like has been in this week, will I find don’t want to fact the people in the office when I

am sick, could I ever work from home? M: I don’t know about that, so far, I found it’s hard to manage people working from home and some difficult from the stun top of changes in the office, that’s struggle to get anything done.I think you were sick enough to stay at home, just take the day off. Maybe we were in /vizi/ the idea working from home later, but for now, it’s not really an option. W: ok, just check in. I want one last question. The glare through my window really bugs me in the mornings, can I move my desk to face the different direction? M: you can move your desk to face anywhere you want. Sample sentences: 1. Jordan, can I speak with you before close business. 2. canI ask you to move the table a little to the left? 3. can we change the meeting time to 3 o’clock? 4. George, could you print out the agenda please? 5. anny, would you handle distributing workshop materials? 6. xx, I’d like it if you two could called in travel for the team. 7. I was hoping that I could speak to you after the meeting. 8. I was wondering if I could be reimbursed from my commuting expenses. 9. I’d appreciate it if I can bring in my laptop home in the weekend. 10. is there any way I can change the dates of my vocation?

11. I really attend to the meeting if I may. 12. is that ok if I skip this meeting to work on the budge /rup/? Review questions: 1.M: I’ve running two problems on the report and I think I’m going to need a little more time. Can I give it to you at the close of business? Rather than 2:30 W: that should be fine, thanks for letting me know. M: ok, I’ll go back to know. 2. M: I’m afraid my chairs give me a back pain, would it possible to give me a new one? W: I think we’ve all read our furniture order, but check it in Sam, maybe he has gone through yet. If he has, you can always fill in special request form. It just take a while. M: do you think I good pick one myself and get reimbursed? W: It doesn’t really work in that way around here. Unit 17 using a fax machine W: as you can see, we just received our new fax machine and it works a little differently than the old one. The dialing / /will be the same though. M: so we still dial 9 to get a ?line? W: right. This is where you feed the documents you want to fax and on this machine you have to put the same face down, then everything is like any other fax machine. Is it started? Send the paper through, the paper

tree is under here. M: if there are problems while the machine redial automackly? W: Yes, I think. The manual says we’ll redial five times. There is also ??dialed on the machine, so I am going to print the list of the most common used fax numbers. ?? the ?dial and post the list about the machine. We are also going to connect the machine to the network, so you should be able to fax the computers now. I’ll come around help you get hooked up the machine, is there any problems? Sample sentences: 1.doI need to load the paper face up or face down? 2. is there any way to send the double-sided fax? 3. why don’t I keep getting transmission our messages, I know I have the right number. 4. do I need to dial 9 before inter ring the fax number? 5. where are the ink cartridges for the new machine? 6. we aren’t getting any faxes, because the machine is out of paper. 7. I think the problem is the paper is jammed. 8. I think we need to change the toner on the fax. 9. you’ll load the paper backward. 10. these faxes really blured, I think I need to change the resolution on the machine. 11. you can use scrap paper for writing faxes.

Review questions: 1.W: do you know how to work for new fax? M: I can’t get my document to feed. W: let me try. Oh, I see the problems, there was another fax still try to send. M: Thanks a lot. 2.W: hi, xx. I’ve got a fax for you. It came through while I was sending one. M: thanks, oh, yes. I’ve been waiting for this. W: you’re welcome. 3. W: I’m going to load some scrap papers in the fax. Do you know if I should put them face up or face down? M: I’m pretty sure you want to load it print side down, but you should check with sally. Unit 18 Using a copy machine W: xx, you should load any recyclable paper in tray too and load the face down. W: got it. W: if you copy in a long document, instead of copying page by page on the glass, you can use the /tap/ loader. There is an option here to ?thedocument ? by page. W: great, can it be stable too? I think copier is stable.

W: yes, it can. Moving on, do you know how to ?and lodge documents? Those functions are on here. The machine was promoted to change the paper size of tray you need to. We usually keep A3 or B3 paper in the bottom tray, but you can load it anywhere. Letter had shall go when side load, so we don’t waste it. W: ok, thanks. I think I’m pretty familiar with what the machine can do. I have one question though, can anyone use the copier or ?access code I have to put in? W: oh, there aren’t any codes, anybody in the office can use it. Sample sentences: 1. do you need to collate stacks or stacks of each page? 2. does anyone know how to deal with the paper jam? 3. how can I get the machine to make the double-sides copies? 4. does this machine make ? copies? 5. canI load the recycled paper in the main tray? 6. the copy machine is getting low on the toner, to change it, open the tower drawer and follow the instructions inside. 7. youwill jam pretty letterhead because someone left stack within the paper tray. 8. to decrease the size of image you want to copy, so let we reduce on the menu and follow the problems. 9. I would use tray one, for some reason, printing for tray two tends to

make the machine jam. 1. M: can you make ten copies of meeting agenda? You can use recycled paper if there are any. W: sure, when do you need them? M: at any time before the meeting at 2:30 pm. 2. W: what’s the biggest size of paper this machine can hold? M: B3, I think. W: thanks, I need to make this picture bigger to use on the post. 3. W: I keep printing in this wrong way in wasting letterhead. M: try using the tray two. It’s easier. Just load the letterhead in face down. W: ok, thank you. Unit 19 Basic computer functions W: you are going to be doing a lot of editing long documents, I say you can cut, copy and paste it easily? W: yes, of course. I need to insert picture documents?editing tables. All is that. W: great. And do you ever use styles? Styles let you imply the same formatting, like functions, numbering and other things to different areas at your documents, so the documents disconsisdent. W: no, I haven’t. W: There is pretty simple. The style menu allow you to choose styles and imply them to text. You can change styles with amount of file styles

option. It’s pretty easy to figure it out. W: ok. W: we also offer news track changing function when we edit documents. Go to the tools menu and choose the track changes. Now choose required changes. Now if you cut something or type something new or ?another other change, in this documents, that’s ?, so you can see it. W: great, but how do I get the changes the stay? W: you go back to the track changes and select accept or reject, then you can go through the whole documents and incorporating the changes or not. That’s ?very easy. Oh, it is. You’ll find it really handy, then was the changed documents, use the save as function and save it?name: documents version A. ? the using save function to save over your original. Then you can keep track of different versions of documents, right? Sample sentences: 1. can you help me export this document? 2. do you know how to use styles? 3. can you help me was this print sheet? I want to form out number these dates, but I can’t find the option. 4. can you help me turn off this automatic spell check? 5. do you know how to change the desk top background? 6. can you help me change my menus from list to icons? 7. oh, no. my computer just crashed, do you think I can recover the file I

was working on? 8. to a just marget, find out where you can make modifications to a whole page, it’s usually under the page layout option. 9. thank goodness for cutting and paste, otherwise we have to type everything by hand. 10. that program shouldn’t stoll on its own, once the ? will come set. 11. use both text to make your handers stand out more, it ’s in the formatting menu. Review questions: 1. M: do you know how to use, cut and paste shortcuts? W: yes, in this program I’ll see cuts and I’ll /pi:/ pastes. M: thanks, that will make things go much faster forming. 2. W: hi,xx. I need to install this new program, but I can’t get installation wizard working, can you help me do by hand? M: sure, it might take a minute. 3. w: hi, johne, I just want it let you know that I made up a new expense report sheet that I think it’s much easier to use. M: really? That’s great. You wonder such a pain I need up doing all the calculations by hand anyway. W: wow, no, this one should be no trouble. The functions are all on the /bedn/ in the ? ?. all you have to do with entering the figures. I’m going to send the ?to everyone later today.

M: terrific, now if I get only keep track of my receipts. Unit 20 FTP and networks inside the company W: can you help me with something? Jack ?me save this file to the server, but I’m not exactly know how to do it. W: sure, that’s really simple. All our computers are hooked up to network that connects the whole all office, then there is also will we connect the headquarters until the other office climb so ?.butI don’t think all need to do was that one. W: alright, all our ?file was on the server. Saving the files to the server is very easy. Inset saving on your computer, go to the folder says: sharing files. When you open that up, you’ll save the folders name for all our current projects and all cover for the old ones. Then you should be able to save what’s rejected but you want to save the file. W: great, thanks. W: you also need to learn ftp. We used the share files from website. All you shared large files that take long time to pass around. Our ftp adsdressis almost the same as our website.But with ftp ?ftp: dot. Aplus.tech.net. I’ll show you how to set up your accounts and then you ’ll be able to was access to upload from it. Sample sentences: 1. we don’t have ftp program yet, but we can get one from free where or share there.

2. you can get the file from a hosting account if you open ftp accession 3. I’m concerned about the security about our data, I think we need to move ftp soon. 4. you’d better start your upload soon or your session is going to time out. 5. who is our ftp host? 6. who is on this network? 7. because our office is small, we can use the peer-to-peer network. 8. tomorrow we’ll created network account for you. 9. I can’t access to network, I think I must be something wrong with my cables. 10. this wireless network is so much easier that fasten your around with cables used to be. Review questions: 1. M: I know I think I can email files this is large to everyone. W: don’t email it, ftp it. M: I’m never sure how to do that. Can you show me. W: sure. It’s simple. All you have to do is loge in, open the session and follow the programs. M: I’ve lost all ready. I don’t know if I have user ’s name and password, can I watch will you help me? 2.W:hey, what did you say the data base to the server ? the hooked to networks ?

M: sure. Where should I save it? I’ve set up my photo yet. W: we don’t use the ?photos there. Files or organizes by project, so just ?for the name of the project you were working on. Unit 21 Using the internet M: xx has been telling me that our company is hard to define, like it doesn’t come up internet searches, I want to find out why. Could you do a search with some keywords the people might use was looking for company like ours and see what comes out? W: sure, I went while our ?come out. M: I don’t know. I think there may be a way to by keywords on search changes to help move the company top of the list. W: I see. Do you want me to look at that too. M: yes, why don’t you? In take look at the websites come up when you search ours. If there are our ?we should see what they are doing. W: well do. M: and make sure you check in a few different / Sample sentences: 1. we need to hire a new proofreader, can you google proofreader, then find which one is in this area? 2. I’ve no idea what ?flowers look like? Do you think we can do it in it’ssearch to find out. 3. there are so many pop-ups and logo papers in the website, I can’t even

read it anymore. 4. that website was so how for. Please bookmark it, so we can find it again. 5. would you send me the link to that cheap airline website? 6. this month our website registrated one thousand more hands than usual. 7. you should try the free browser, just download it, it’s much faster than where you are using now. 8. ifI want to look into two websites once, should I open the new window or a new tab? 9. wait, I want to see that page again, hit back. 10. would you refresh this page please? I think it’s updated. 11. if you write and click the link again, you can open the new tab. 12. that’s a useful ?. would you save it to the file? 13. shouldI use the cashed option or click on the website? Review questions: M: I didn’t book mark assigned ?now, I can’t find it for thelife of me. W: have you look into your search history? M: no, I’m not sureI recognized you are all, but it was a shot. Thanks. 2. W: do you know anything about the book repair? M: no, but I back you confined something online. W: really? M: yeah, try searching book repair, sir we sir something.

3. W: why can’t I get to my internet email account? M: I think the company blocked all social websites. W: wow, so I can’t even check in my personal email on my ladge break? M: I guess not. Unit 22 Using instance messages for correspondence W: xx, are you using the officeIMprogram? W: no, I haven’t been. Actually I found most office /frun/ down using IM. W: oh, no. we found it really useful. Especially for people who are working from home or working in other offices, it’s much faster than email. W: I’ll get on it then. I have a fewIM handls,I’ll see you in the office when you are using one of the programs I’m already registered with. All I have to do is to sign up to it. W:good, when you do please send email around, let us know your user name, so we can on due? W: I will. Sample sentences: 1. All the messages from friends are starting to distract me. I’m going to have to be invisible. 2. I usually found when I set up my status busy, people leave me alone. 3. You should add up a picture to your message profile. 4. I need to remove some people from my contact list.

5. I’m going to invite you to chat, so add me when you see the message. 6. Keep the session on the record, so we can refer to it later when we need to. 7. Let’s chat off the record. 8. How much time do you spend on IM each day? 9. We are only allowed to use IM to communicate but call links. 10.I’m going to be working from home for the next two days, but I’ll be in touch over IM. 11.Can I send a picture through the office instant message? 12.Do you know how to set up a group chat? 13.We are going to do a group chat today instead of the office meeting. 14.You’ll be able to get into the group chat as soon as I advise you. 15.To enter with someone, click the options add group chat, you ’ll be promoted to invited to whoever you want. Review questions: 1.M: you should really get on instance message, everyone else is using it. W: really? I just assume that it will be blocked. M: no, we use it all the time. I’m sure the program is on your computer already. 2. W: I’m running out of the door, can you IM Sylvia in telling her I’m leaving? M: sure, but her status is idle, she might not get the message.

W: oh, well. send it anyway she will see it when she comes back. 3. W: I just shut my computer down. Can you see john is available on the message? M: sure, yes. He is there. W: great, can you just tell him that I can’t meet 9 tomorrow,I have seen it in the office. M: sure thing. Unit 23 using a printer W: hi, xx. a quick question. I’m about to print a really long document, should I just use the default printer or there’s another machine I should use for long staff? How long is it? Sixty-five pages. W: yes, maybe you should print the copy in your email room. It should be an option in your printer menu. Just know your default printer, I think her name is xx or something, alright, I’ll check for that one and make sure no one lefts letterhead before you send the job. Sample sentences: 1.I need to install a new printer before I can use it. 2. my laptop has still recognized the printer. 3. I think I am going to change my default printer. 4. does the only one printer serve our whole network? 5. print ten copies of page one, please. 6. the first few pages is fine, but 4 to 9 need to be reprinted.

7. you should make sure you change the orientation of the paper before you print that. 8. I always preview my document before I send them to the printer. 9. the printer run out of toller when in the middle of my report. 10. do you know how to add color to the lace of the printer. 11. I feel like my document looks smanted, maybe there is a problem with paper feed. 12. I think the scramble of the papers start to print, I call out the paper as I can see, but it still says there’s a jam. Review questions: 1.M:hey,I’m just about to do a really long print job, you don’t have anything you need to send now, do you? W: nothing that I can wait. M: good, all I let you know when mine is done. 2.W: I didn’t preview this documents that I didn’t realize the page breaks has got no ? stop. M: oh, what a waste. W: I know, do you need any recyclable paper? 3.W: do you want me to make a copy of agenda? M: thanks, but I’m actually not finished with yet, I’m just running spell check now, but then I’ve got preview that make sure nothing has gone wrong formatting, I’ll want to make you wait around.

W: oh, alright then. I guess we’ll just see in the meeting then, let me know if you need any other help. Unit 24 using email M: xx, I need to send the purpose of the book design to the headquarters, can you make ten color copies of front and back cover design then over 9 am to stand headquarters? W: sure, I see it’s emergent? M: yes, the designer xx just give it to me today. Now if I want things to be approved, I need to give itto ??they can review it and send it back to me with enough time they have them printed before the duty. W: I’ll be happy to overnight the copies, but why don’t I also scan it and email the scanners? M: why didn’t I ?think that, great idea. I’ll send you all the email address you need, thanks a lot. Sample sentences: 1.I’ve got the fire off email to your new insurance ?? 2. show me a message xx / ri:/ my comments, will you? 3. would you forward that email to Stan please, he want to be ? the loop. 4. all BCC you are on instance report, I’m sending ? resources. 5. please Cc xx when you send the new schedule around. 6. can you send it as in email as attachment, not fax? 7. for some reasons, I can’t get this document to attach to the email ??,

would you look at it for me? 8. xx send the schedule as attachment, but the type of file my machine doesn’t recognize that I can’t download it. 9. the attachment xx send was too big, my whole computer was freezed when I try to open it. 10. don’t send the description as attachment please, just paste it into the bottom of your message. 11. I’ve been getting so much spanlately, so my must has gotten on my all dress. 12. the ??we let go last month has been sending me strange email every day, I’m going to black her address and report her to human resources. 13. for some of reasons, email from our /si:z/ office often are in my junk email folder, I am going to have to other address to save my list. 14. for some reason, my email to Jane keeps bounce back, I wonder her inbox is full. Review questions: 1.M: can you take a look at my computer? For some reason, I can’t get into my email. W: have you change your password? M: no, everything was fine yesterday. I just don’t get it. W: you should probably call xx. 2. W: do you know xx email address?

M: I’ve got here somewhere, let me pulled it out. Oh, here it is: joxx@globalxx. W: is johereis or one word? M: no, it’s jlxx. W: of course, selling me, thanks. Unit 25 viruses and troubleshooting W:xx, my computer is really slow to start up, there must be something that I can’t do to get it cleaned up. W: I bet there are a lot of unnecessary programs on the computer, you couldn’t uninstall some of them, use the ?remove program option. W: yes, I’ll take a look at that. But there are a lot of programs I don’t really need to open once I start it up. W: I can take a look at your start up setting later if you want. W: that would be terrific, no rash. W: ok, I’ll come by later. In the meantime, ?our scan make sure you want to read more than one message service and advice and start ?. Sample sentences: 1. Start your computer in safe mode, so we can see what the problem is. 2. Reboot your computer, so if it work out that. 3. You probably need to do a system store. 4. Maybe you should see if too many programsare taking up your memory.

5. I’m getting an error message that says it’s an illegal operation. 6. I keep getting this run time error. 7. I’m getting a low disk base message,I guess I need to close some programs. 8. my computer says: bad command on your file name, what should I do? 9. what is /senteks/ error? 10. I think my computer is over -heating, but I don’t know what to do about it. 11. I think you work together better on time bar this program. 12. My computer is really running slowly, I think I need to run a virus scan. 13. Oh, no. I think I just open the email with the worm in it. 14. You really get to be careful opening the email with a textman these days. Review questions: 1. M: I can’t use my computer at all anymore, when I look on the line says I should do a system restore, but Idon’t know what that is. W: oh, I can help you with that. Some of this start up is much easier than it seems. M: thank you. 2. W: have you seen this it says error code 451? M: oh, no, sorry. I don’t know what that means.

W: I get so frustrated by computer problems; do you think I need to call a tech support? M: I try to restart your computer first, maybe it’s nothing. 3. W: I’m really not confident with the company’s anti-virus software, I have a feeling it’s not the best. M: They say they protect against all known viruses and worms. W: yes, but I don’t think they get update often enough. I’d hope the network is available once it gets hit. M: Why you don’t find another one that’s better then? Unit 26 making a propose in the meeting M: let’s talking about how we are going to approach this testing cycle. We’ve beenovernighting the results back to this office for analysis. Is this the way we want to continue? W: why don’t we do this analysis on-site? M: how do you mean? W: well, the testhappyster is understanding the wrong results we getting, right? More than someone that ?who has the same subject anyway, why don’t we do the international analysis on site? We have to test a few subject one day. To give it to the analysist to do the extra work, but I don’t think that would be a problem. We ?out one day two each trip, but do more work before we get ? ? M: so the schedule would be affected? Well, what do you think? It sounds

a good option to me. Sample sentences: 1. I have an ideaI want to throw out there. 2. I’ve been thinking about making some changes to the design, and I wouldn’t dirun by all of you. 3. I think we should ?all our design. 4. Can I propose that we shelf these for now discussion when we have more information. 5. I suggest we change all the dates. 6. What about using different contractor? 7. What do you think of xx suggestion? 8. Let’s think about Tom’s proposion. 9. The idea changes xx interesting. 10.I’m not sure this proposal would work, but let’s consider it. 11.and it open houses great idea. 12. I think that sounds ??let’s talk about them more. 13. this sounds like something could work, it could really be ?? great of melth. 14. xx’s idea is good, but we’ve tried before it hasn’t worked out. 15. I think it would be too hard to implement that suggestion. 16. I’m afraid we don’t have budge for that. 17. we should try that in another projection, but not this one.

Review questions: 1.W: so who is going to handle travel arrangement this time? M: I’d like to suggest we used travel agents. W: but I thought we’d agree the travel agent was too expensive. M: Yes, but I think we all underestimate the amount of time we spend making arrangements. I think if you break down the amount of time one of us spend doing all the travel arrangements and consider a loss of work time on projects, we will find it actually losing. 2. M: I’d like xx’s suggestion, but if you really want to start generating word of mouth, I think we need to hold an open house. W: how do you mean? M: we should set up our own mini conference and divide our clients and others who were interested. We could even invite some of our contractors to set up booth, you know, get out information about we do and who we already work for. W: interesting. I never thought of something like this before. What do you think? How could we make a work? Unit 27 running a meeting M: good morning, everyone. I’m glad and happy to have the chance to sit down with most all of you. I think it would be pretty well the ware projects on progress so far, but it’s always valuable to update each other face to face.

I’m in today to get an informal standard report from each of you. To hear about any problems in your facing or untastepadding and talk about any lessons you learn so far may help the rest of others. Before we begin, do you any of you have any other specific topics you like to add to our agenda? W:??here. No. M: Fine. M: now, Ann, you are on the first agenda. Can you give a sir brief over you where you are and work right now? M: if there’s nothing to add on this topic, I think we can move on. M: great, now let’s discuss the last item on the agenda, new project. It looks like we may be getting a new contract very soon. We have to start thinking about how we can manage a curn workload will take on new work. I fortunately we have got anything congress to go on now. I just want to make you all of aware of the facts this new work may be coming. As soon as I got any more information, we will convent again. For now though, looks like wewill covered all the main topics. If there are any question assumes the forgotten about it, I think we can write it about. Sample sentences: 1. Welcome everyone. Thank you ror coming. 2. Good afternoon, I’m glad you could all make it today. 3. I’d like to introduce xx, our new account manager.

4. I ??to welcome xx who’s travelled from ? to be here today. 5. I think we are all here, so let’s get started. 6. We have a lot to cover today, so let’s commence. 7. Let’s get down to business. 8. Our goal today is to ?how to handle the dispute between the office manager and the building administrator. 9. Our main agenda should be to come up with the ideas for the ?agenda. 10.As you can see from the agenda, the focus of this meeting will be lessons learned. 11.I’d like to keep the older agenda today. 12.If you all agree, I think we should discuss the new business before we get to the project updates. 13.Because we have so much to get through, I hope each report can be kept in ten minutes. 14.We are very tied on time today, so I need to distress that you bring any side of problems to my attention later and today is here to only ?affected all of us. 15.If that’s what we’ve decided to do, let’s make sure it’s added to minutes and move on to the next topic. 16.Has everyone have the chance to contribute? Yes? Ok, let’s continue. 17.I suggest we close the topics that we all have time to consider it and move on to other items.

18.I think we’ve stressed everythingon the agenda now. 19.Unless anyone has anything to ? , I suggest we stop things here. 20.I know we could spend on longer talking about this, but we ’ve run out of time. 21.I know you are on busy and we come to arrive other time, why don ’t I set up a time as soon as possible to continue working through the results of the items? Review questions: 1.M: it’s nice to see all of you. Thanks for being here. There are a few copies of agenda right here for everyone, who doesn’t have one? W: would you pass be one of those please? M: Sure, now, let’s go over some this points before we get into anything else. 2. W: I wish we could spend more time on this point, but we’ve got a lot together to do today. I’d like to suggest we shelve this discussion until to get into more detail later. M: can I propose the way we make this the folks an hour next meeting? W: great idea. Coral makes sure the minutes to be reflected this please. Now our next topic is publication. 3.W: before we begin, I’d like to make a few suggestions. The first that we talked about the items file on the agenda first, because xx will

have to leave early, that I don’t one of tomiss that discussion, is that ok for everyone? Unit 28 discussing marketing strategy Sample sentences: 1. This conference will be agreed on networking opportunity. 2. We need to be very carefully about how we possentation ourselves? 3. Should we consider providing a green tea for all our services? 4. I don’t think the cold calling will visit any new customers. 5. we should set up ??? 6. We need to start a ?campagain. 7. We really need to motivate ourselves force. 8. it’s time for detail-situation analysis. 9. Our most important object is to increase the quality sales by 15%. 10. We planned to review our pricing strategy in the yew year. 11. Do you have the data from xxx ??report? 12. We need to repressionthe ?products in our target market. 13. There is two another company to challenge our market share. 14. we are doing very well with our government contracts, but we don’t have private ??? the speaker of. Review questions: 1.W:I guess I’ve got back to cold calling, ah! M: did you finish your last project?

W: yes, now all they have got me to do is to get back on the phones, I really don’t see how these calls affective? M: maybe will you be waiting on the line, you can come up with some new marketing ideas. 2.W: our target market for the new games is ?????we are going to trying to down on commercials to track people who don’t understand the technology. M: I still find it surprising that we can’t track women today’s games and hire numbers. W: we’ve tried, but they are really hard market crack, they just ?seem to be interested in all kinds of products. M: maybe we should rethink our marketing plan. Unit 29 proposing a new project W: that’s around on career projects, now for the new ideas? M: I’ve got proposal to make a regarding our department website. For all ? ? purposes, we don’t have website, do we? Our page on company may signed it hard to fine that doesn’t contain much information. I think we are losing business, because a prospects to now is going elsewhere before they can learn about it. M: you think we need a ?website? M: yes, we need to design our name, it’s explaining our work. Our purpose is we spend time on summarizing what we can do for clients and

put that in information. We ? ? statemen into a website ? ? track new business. W: I don’t know. I’m not convinced that website actually bring in much business. M: I think if you look at some competitor ’s sites, you’ll change your mind. W: I think this is a great idea,xx. Where are our time now, but why don’t you put this idea together in more detail this week? Give some idea this ?website project, the cost, and some of the ways you can see ? into business. Does it work for the rest of you to we can way next week? Sample sentences: 1.Ipropose a sever project to really valuate our current customer base. 2. my proposal is our lines to cut the budget without losing the functions. 3. this project will help us get back in the game. 4. I worked up a proposal that the dresses instruction needs. 5. who are the stay codes for this project? 6. what’s exactly the scope of the new IT program? 7. what’s the project budget? 8. I think the concept is right down, but I’m not sure instead how are you going to implement it? 9. can you give us some more details about how your proposal will work? 10. how does this proposal feed in our vision statement?

11. we need strong mission statement. 12. we are going to have ? think carefully the questionare in order to keep with the scope of the project. 13. determining the right audience is going to be the most difficult part. 14. let’s talk about the time line for the PI project. 15. we are going to need a lot of ? from the top to make this successful. 16.I think you’ve head on something really important. 17. if you get the right ?, this could really take off. 18. I’m afraid I can’t quite get on board yet. 19. I don’t think this is the right direction for us now. Review questions: 1.M: I’d like to present my proposal for getting back in the team market, you all have a copy of proposal to look over in desktop later, but for now, let’s talk about the main points. W: first of all, have do you planned to stuff this? M: well, the main bird will be on my team 5, we will outsource the prim layout to the contract with been happy with the past. W: Then you could do all with your team 5, in this time free? M: yes, I think three months will be enough. 2. W: My proposal lims to be redo /sa/ overhead costs by relocating warehouses and selling our advertising space on those other buildings. M: are you speaking regionally or does your proposal cover our

international branches as well? W: for now, the scope is limited to this region. M: I think this sounds an idea. Can you tell me more about the ?advertiser you’ve contacted ? Unit30 presenting a new product M: As you all known, our either thought ?show had been a huge hit. We believe our new children’s line with the first design the either kid will help us capatlizeall ? As you can see from miss lied, the either kid is based on either thought design but comes in wide color range that comes ?known notions, we think the kid’s going to ?for these ? this lied explains the profit margit we predict for either kid which we planned roll outing for 2 thousand ten. Having seen ??infrastructions means our product cost will be much lower, giving us higher profit margit, we think the either kid is going to be a gold mine. W: who’s your target here? M: well, we don’t want to ?too far for the either soul brind which was market ? serious runners, they are for aiming either kid and children who was interested in ? style. In parents who wants the kids have the best equipment. W: and does the research show the market was supported another product like this? M: oh, absloutly, our market research find there was huge ?for show like

thise. Sample sentences: 1.i don’t really see a lot of sales pretention here. 2. the product is going to open up a whole new market for us. 3. this is going to extend our brand. 4. we are offering a product no one else is saling. 5. we believe this product will appeal to untempt market. 6. this is going to appeal to the initial market. 7. what’s the profit margite be for this line? 8. what’s going to make this product stand out? 9. how was this going to affect our bottom line? 10. is this market saturated with this product? 11. does this product fit in our image? 12. can you sell it to impulse buyers? 13. are you going to go for penetration pricing? Review questions: 1.W: and here it is, the newest ? cell phone on the market, the scany phone. M: in terms to the capability, what’s different about this phone and the last one? W: the scanny phone has all the same functions than the previous model, but in smaller package.

M: But it doesn’t have any new functions. 2.M: so how was this model going to extend our brand? W: well, with the lower price, we believe we can reach buyers who are interested but who just couldn’t for a bigger more expensive model. M: are you sure there is untapped market for this product? Won ’t they have bought niche model for competitors? W: I think our brand have the desirable reputation, so if the consumer have bought a competing product, we’ll come back to vice they can’t avoid it. Unit 31 discussing solutions to a problem W: I think we need to talk to xx about our pardons before we go to ?? W: I agreed, we should ???sure.I think xx can do really a good job. She’s just tried to change the things too much. We need to come to grose with this initial she’s going to run this project after rails. M: Exactly. Yesterday she was talking about the whole new system organize data. She ????which just idea, but I had to listen to her talk about it when I really need to finish my analysis. Now I’m afraid she’s going to tell me after using new system. W: we have our own ways doing things here. And Iam willing to listen to new way to do things, but not in the middle of the project that will be hired down already. M: right, but somehow when I try to explain to mr her, she doesn’t get it.

W: we have two requestions meeting with xx, we can’t go on avoiding the problems, I think we should tell them both we have concerns about the project management, and we want to address before they become more serious. Sample sentences: 1.one problem is that new staff don’t understand our percages well enough. 2.thebigs heard I think is xx lacks of experience. 3.the ? really can’t warm here. 4.the most impressing issue seems to be they are out of date hardware. 5.i disagree I think underline’s trouble is actually potraying. 6. I’ve been trying to get my management tension and blowing me off. 7. she’s slowing everyone down by my crew manage us. 8. ?we do about mess accountant. 9. does anyone have the suggestion for the predict ? sight 3? 10.we need to bring store ways to put out fire ? before we do anything else. 11. let’s talk about solutions for our staffing problems. 12. has anyone figure you out how to fix the formatting problems and reports? 13. I think it’s time we are valuated our training percages. 14. we need to set up a meeting between the accounting in management

right away, they need a result of the problems. 15. the only way to move forward my appear is to except this project will be over budget from there. 16. if we can get step to agree to walk over time , we’ll be in good shape. 17. to settle this, the first thing we need to do is to change the designers. 18. we can clear this mess up without ? executives. Review questions: 1.W: I’ve got to do something about my computer. M: What’s the matter with these? W: it’s just too old. It crashes all the time and runs really slowly, so on my work takes twice long. M: have you talked to xx about it? W: yes. It’s blowing me off twice. This time though I am going to demand a new one. 3. M: xx just realized she puts the wrong date on the board meeting invitation letter, she said last week. W: oh, dear, what are you going to do about it? M: well, we can change the dates, so we’ll have to send the crash letter, it’sbearing thing.

Unit 32 discussing mistake W: hi, Jacob. I’ve been going over some of xx’s research website

proposal. I need to talk to you about something. M: what’s it? W: and looks like most the website designer, she’s the latest our ?price range.I think she must miss read some budget numbers. M: oh, oh. Let’s going ?back beat? W: only as long as they taker the redo the research, another advice everything looks great. M: well, that’s good. I’ll make her where they ?have to start over net part of the research. I hope the results these promising when she used the credit numbers. Sample sentences: 1.the mistake I’ll bring sure was a major setback. 2. I just notice there’s a type in the letter we sent to the doctor yours clean nik. 3. and it looks like xx forgotten to reserve our rooms. 4. I can’t believe I did all that work and2 forgotten to send the file. 5. XX never send the final address headquarters to review when there are a few ? 6. xx really ? their report in my opinion. 7. xx must misunderstand what we wanted. 8. the teen didn’t taken to account what we happened at high temperatures.

9. somehow conforming what ? must fall in through cracks. 10. we thought ? assignment by the new a product, quality control just fall by the way side. 11. that ?was just two experience to ? presentation off. 12. confirming with the cater just sleep my ?. Review questions: 1.W: I think I see where our account calculations went off ? M: Where? W: someone natural the much number then for apple as well. After that, all our numbers projections went wrong, and the whole quarterly budget / 2. M: I can’t believe the trouble we are having with the conference. W: why, what’s going on? M: First, xx book the convention ?for the wrong dates. then xx send up the invitation letters that haven’t been spell checked, that have a few typos. And now it looks like our ?speakers are going to cancel. W: what a mess. Unit 33 accepting critism and taking responsibility M: hi, xx. I want to talk to you about the research for the website, you did a great job for getting a lot of information, and I’d appreciated the ? ? you’d put into. There’s one problem now. I think somewhere you must misread the amount of the budget for the designers. W: oh, dear, really?

M: yes. So it looks like all most designers you turned up are going to be out of range. W: I can’t believe I did that. I’m so sorry. M: it’s ok. Just please be careful in the future. This research will be relatively easy to redo, but another projects might not be. W: I understand, it won’t happen again. M: I’m sure you won’t. don’t worry too much. We’ll make mistakes, just remember always check dates, amounts and numbers first. There is most important things to get right. W: I will remember. Now I guess I should get back to work on this research. M: That’s right. Get back on the horse. Sample sentences: 1. I’m sorry I made you wait for so long. 2.wesincelyappoligized for the inconvience this cost to you. 3. please accept my appolyge for the delay in your order. 4. please forgive me for leaving your name off the guesslist. 5. I wish I could take back the ?commentsI made. 6. the formatting problems were my fort, and I didn’t double check the layout. 7. this miscalculations was my mistake, may Icorp? 8. I take for the responsibilities for the ?problems.

9. I’ll take the blame for theyoversite. 10. I’ll take the ?for this one. After all I was the last one to see the missing file. 11. we did the ? inconvience we have cost. 12. you are absolutely right about the problems with the letter. 13. Iunderstand why you are so upset, please tell me what I can do to try fixing things. 14. Obviously, I didn’t perform up to your standards, please help me understand what I can do to improve. 15. Next time, I’ll follow your advice. 16. How can I make up to you? 17. I’ll rectify it as soon as possible. 18. he really wants to make amends, he’s going to work overtime to ? face it. 19. what can we do to address this issue? Review questions: W: I called you when here to talk about the staus about the report? M: Ok, first of all, I’d like to see that I will take full responsibility for the schedule problems. I have been able to work this fast and ?. W: do you know why that is? Because you have been able to finish other projects on time. 2.M: can somebody tell me who give a quotation to MrXX ?

W: I did. M: The quotation you gave him was sincerely short, now he refuses to pay full the price. W: oh, let me look and read my files and see what happened. I’m sorry, I can’t believe that. M: I’d like you to speak to him please. W: Of course. I’ll handle this as best as I can. Unit 34 distribution ? ? and responsibilities W: all right, let’s look at the new work plan for the product, and xx will be doing the data collection at first sight. You also both be doing analysis. When you get back to the office, so xx willbe right on the report, why and you have xx and myself get ready for our trip to second site, then we will turn the two of us will do the analysis, but xx will take on the righting while I help prepare for the third sight. M: and why you are gone? I’ll be responsible for the righting on the mess ?updating the clients, and find the printer. W: what happens after the third ?done? W: xx and I move on to other projects when there is work on this one this done. And follow on your ?to put pieces of report together. Sample sentences: 1. I think we can do more than our fair share. 2. I’ll handle the cold calling if you draft selse literature.

3. Jane is going to be hard to press to get together to anything but meetings this week, can you pick up some of slaps? 4. Lorry or tend to new clients will you constrain new logo. 5. Because xx is going to be so wrapped up the selsereports, I’m ? ? some of her work to xx. 6. this is complex project, so we need to be ? when we set depedent sees. 7. xx really has got a lot on her shoulders. 8. as the low ?on the ? you get a bored work. 9. who’s going to spere had the radio ? ? 10. if you toured the bus, you will be ? head. 11. XX had ?with text plus. 12. I really don’t think xx trash my job description. 13. both the departments are cleaning the problems in ? / ? ? 14. I really think the question about the mannue functionary of our product line are beyond my ?as the customer service presentitive. 15. we don’t think it’s fair too ? take on the duties of the whole speratedepartments. Review questions: 1.W: who’s the head honcho when sales? M: gosh, I really don’t know. W: how with nobody here knows on department? M: I only started yesterday.

2. M: I’ve created the system to keep this program running. Johe, you will be responsible for all correspondence with clients, xx, you answer to Jone and help in drafting the research. W: and rest of us? M: I’m getting mare. Linda, you will be ourrepresentiveon site since you like to travel, you will report to Jin who will be working with me on the final program. Unit 35 feeling overwork and making complements M: how are you doing, Ann? W: honestly, I’m in the end of my rope. M: is the project getting to you? W: yes, but it shouldn’t be. We’ve done another project like this before run we find. I just feel like everything is ?upright now. I know that you and xx are pooling your wait, but I feel like xx give me more than I can be expected to handle. M: I think xx made the schecule too tight, ??but you should ring the boke of the workload and just might not be enough time to get it all done. Some dence get to give. W: yes, right now with my ? , I’m going to talk to xx about my workload. Maybe she assign someone to help me out. So I can think who? Sample sentences: 1. Have you gotten enough on your play without taking on this

presentation. 2. Has the new supervisor got you keep your nose to the grindstone? 3. Isit ?steal the same all sliver driver? 4. I’ve been working like a dog, I’m tired of it. 5. I just can keep up with this break nekpace. 6. xx has been working day and night, but he has never here. Is there something fishy going on? 7. I’ve been here late every night this week I just know I am not gpoing to get any overtime of it. 8. I’m trying xx three new accounts plus putting together the month sales figures, and monitory a new employee, I’m working my figures to the bone. 9. xx has been slacking of all month, it’s effective that’s all. 10. the rest of us are busy working on the quarterly report, but you rise hardly lift the finger. 11. I think we could be in a good shape to ?when day what’s step it up? 12. I’m afraid I don’t have time to do both projects once, is there anyone who’s good to help me? 13. it looks to me like the workload has been distributing therely, then divery that’s going to affect the success projects. 14. I’m pride all tizing in my tasks, then I’d realizedsome are going to be postponed, can you tell me if you agree on the ones sed side as the least

urgent? Review questions: 1. W: how are you holding up? M: I’m driving here, to be honest, the new products roll out a bit lot harder than I anticipated. W: is there anything I can do to help? M: actually yes. Bill want me to look over this letter of his, but I just don’t have time, could you do it? 2. M: just when I saw I take braser, it’s xx another project doubt me. W: what do you mean? M: I just got finishing presenting the new marketing concept, and now they want me to go and help another assign with their product tryls. I really don’t think it’s fare. W: yeah, did you know they never rest heavier to visit the sight? M: there are something fishy here. Unit 36 working overtime W: oh, Ann, I found you left all ready. W: no. I have feeling at ?from long night. I don’t want to leave ?toI’ve got this ? progress to be finished. W: be careful burning the candle ? ? W: believe me. I can wait this to be done. I’m not a workholly by nature. W: good and don’t forget to keep ?overtime, you are togerther pay for

your hard work. W: thanks for looking out for me. Have a good night. Sample sentences: 1. I think xx has been working sixty hours weeks in January 2. Everyone is in the office put in for overtime. 3. How many double says energy work this month? 4. I’m salaries, so there’s no benefit for me to work extra hours. 5. xx’spraticallly leaving the office lately, ? ? she keep sad up. 6. Do you make it ?for overtime? 7. I always put in for overtime because xx is time and a half. 8. myhusbunder ’s company pays double for overtime. 9. I’m quite happy to get the overtime pay, I’m strengthright now. Review questions: 1.M: boy, I’ll be happy we get the annual report done. W: you are telling me, I’ve been here since 6 am and what time is it now? M: almost 9 pm, I’ll be ?away for another hour for sure. 2. W: oh, no. have Imet liping? M: No, she is stealing in the office. W: I can’t believe she is here so late. She usually leaves at five thirty. M: She’s been working a lot of overtime this week. W: she must be catching up on thing she ?when she ? ? conference ? ?.


相关文章:
更多相关标签: