当前位置:首页 >> 高中教育 >>

Body


Body Language

Body Language

What is body language?
? It’s the way you stand

and sit and walk. ? It’s your gestures and the expression on your face and

in your eyes. ? It’s your whole appearance that communicates things.

How to read these body languages?

墨西哥湾漏油事件,让美国政府倍感 压力。

希尔顿深夜出狱如作秀。

Are we getting all the massage?

BODILY SPEAKING…
? According to the social anthropologist,

Edward T. Hall, in a normal conversation between two persons, less than 7% of the social meanings is actually transmitted by words. ? So, at least 93% of it is conveyed through the body (non-verbal channel).

Let’s Examine How Body Communicates, from head to toes

HEAD
- Nodding the head
- ?Yes? in most societies - ?No? in some parts of

Greece, Yugoslavia, Bulgaria, and Turkey

-Tossing the head backward
-?yes? in Thailand, the Philippines, India, Laos

FACE

EYES
* Eye contacts
- Encouraged in America, Canada, Europe - Rude in most Asian countries and in Africa

* Winking eye
- Sharing secret in America and Europe - flirtatious gesture in other countries

* Closed eyes
- bored or sleepy in America - ?I’m listening and concentrating.? in Japan,

Thailand, China

EARS
* Ear grasp
- ?I’m sorry.? in parts of India

* Cupping the ear
- ?I can’t hear you.? in all societies

* Pulling ear
- ?You are in my heart? for Navajo Indians

LIPS AND MOUTH

yawn

smile

sneeze

Whistle

spit

kiss

THE LIP POINTING
* Kiss. In parts of Asia, kissing is considered

an intimate sexual act and not permissible in public, even as a social greeting.

THE LIP POINTING
* Finger tip kiss. In France, it conveys several

messages, ?That’s good!? ?That’s great!? ?That’s beautiful!.?

THE LIP POINTING
* Open mouth. Any display of the open mouth

is considered very rude in most countries.

FINGERS
* The ?O.K.? signal. (the thumb and forefinger

form a circle) means
* ?fine,? or ?O.K.? in most cultures,

* ?zero? or ?worthless? in some parts of Europe
* ?money? in Japan * an insult in Greece, Brazil, Italy, Turkey, Russia

and some other countries

FINGERS
* Pointing.
* Pointing with the index finger

is common in North America and Europe. * But it is considered impolite in Japan and China where they favor using the whole open hand. * Malaysians prefer pointing with the thumb.

HANDS
* Of all the body parts, the hands are probably used most for communicating nonverbally.
* Hand waves are used for greetings, beckoning, or farewells.

HANDS
* The Italian ?good-bye? wave can be interpreted

by Americans as the gesture of ?come here.? * The American ?good-bye? wave can be interpreted in many parts of Europe and Latin America as the signal for ?no.?

HANDS
* Handshaking is a form of greeting in most Western cultures.
* In the Middle East, a gentle grip

is appropriate. * In most Asian cultures, a gentle grip and an avoidance of direct eye contact is appropriate.

HANDS
* Right hand. The right hand has special

significance in many societies. In certain countries in the Middle East and in Asia, it is best to present business cards or gifts, or to pass dishes of food, to get an attention, using only the right hand or both. * Left hand is considered unclean in much of the Middle East and in parts of Indonesia.

HANDS
* Clapping hands.
* Russians and Chinese may use applause to

greet someone. * In many central and eastern Europe, audience frequently clap in rhythm.

NOSE
* Holding the nose
- ?Something smells bad.? universal

* Nose tap
- ?It’s confidential.? England - ?Watch out!? or "Be careful.? Italy

NOSE
* Pointing to nose
- ?It’s me.? Japan

* Blowing nose
- In most Asian countries, blowing the nose

at social gathering is ‘disgusting.’

CHEEKS
* Cheek screw
- gesture of praise - Italy - ?That’s crazy.? Germany

* Cheek stroke
- ?pretty, attractive, success? most Europe

ARMS
* Some cultures, like the Italians, use the

arms freely. Others, like the Japanese, are more reserved; it is considered impolite to gesticulate with broad movements of the arms. * Folding arms are interpreted by some social observers as a form of excluding self, ?I am taking a defensive posture,? or ?I disagree with what I am hearing.?

ARMS
* Arms akimbo. In many cultures, this stance

signals aggression, resistance, impatience, or even anger. * Arms behind back, hands grasped is a sign of ease and control. * Arms in front, hands grasped, common practice in most Asian countries, is a sign of mutual respect for others.

LEGS AND FEET
* In Asia, do not point with your toes.
* In Asia and some European countries,

putting feet up on a desk or any other piece of furniture is very disrespectful. * Sitting cross-legged, while common in North America and some European countries, is very impolite in other parts of the world.

( ( ( ( (

Test ) I don’t know. ) I love you. ) We are quarelling. ) No! I don’t agree! ) We are cheerful!

CASE STUDY: What body language to use towards a customer, when on the phone?
"At a local real estate agent’s office Alan is behind the customer service counter. He is on the phone dealing with a difficult inquiry when a customer approaches the counter. He keeps talking on the phone and when the customer says, “Excuse me”. He does not look up but holds a hand up with one finger extended, indication that he’ll be one minute."

The question
-As Alan’s supervisor, what would you say to him about the body language and managing his responsibilities for greeting customers both on the phone and face to face??

Imagine that you are the customer. When you enter the office, the customer service rep is on the phone. You wait. You try to get his attention and he holds up his hand with a finger extended as acknowledgement that you're there. How do you feel? What could the clerk (Alan) have done differently to ensure that all of his customers were being taken care of? He could/should have looked up, smiled at you and at least nodded a greeting. If his conversation continued too long ,he should have politely placed his caller on hold and inquired as to your needs, asked someone else to assist you or advised you how long he would be.

I would say that he has to be more friendly and welcoming to the customers and could politely told the person on the phone to please hold for a moment and that he should be more enthusiastic about his job

FOR ALL OF US…
? Becoming

sensitive to the clues of body language can help us communicate more effectively with others.

? We can understand what others are saying even when they are

not talking. ? We can sense when people are silent and digesting information, or when they are silent and confused.

? We can share feelings too strong or too

difficult to be expressed in words. ? Or decode secret messages passing silently from person to person.

? And we may spot

contradictions between what people say and what they really mean.

? Finally, we can

learn to be more sensitive to our own bodies – to see how they express our feelings and to see ourselves as others see us. ? We do not have bodies; we are our bodies.

Thank You !!


相关文章:
ICEM中的body作用
ICEM中的body作用_数学_自然科学_专业资料。在 ICEM 中的 Body 即“体”有什么用呢?它不像三维建模工具中那样会生成 体,只需要定义一个任意的点,这里让你深刻...
汽车车身术语
承载式车身:unitized body ,integral body 无独立车架的整体车身结构形式 半承载式车身:semi-integral body 车身与车架刚性连接,车身部分承载的结构形式 非承载式车身...
body教学设计
Unit 4 Parts of the Body (1) Lesson 7 Part One, Teaching Materials 福建省教育出版社 闽教英语 三年级下册 Unit 4 Parts of the Body(1) ,Lesson 7 ...
Document.body的属性
body-主体子对象 document.body //指定文档主体的开始和结束等价于<body></body> document.body.bgColor //设置或获取对象后面的背景颜色 document.body.link //...
体质指数(BMI--Body Mass Index)
体质指数(BMI-Index)是评估体重与身高比例的参考指数 它 体质指数 (BMI--Body Mass Index) (BMI --Body 2 的计算公式为 体重(KG)除以身高(M)的平方(BMI =...
Body paint 3d 详细教程
活动通道— 显示前、后背景颜色 实例操作—绘制人物头部模型在了解了 Body Paint 3D 的基本功能以后,通过绘制一个人物头部模型的贴图 来详细了解工具的使用及其他...
BodyPaint安装步骤
BodyPaint安装步骤_IT/计算机_专业资料。第一步:双击 第二步:出现下图,点 NEXT 继续安装,一直点到 Install,双击继续 第三步:安装已经完成 把下图两个文件拷贝到...
更多相关标签:
body是什么意思 | body wash | body lotion | body language | body shop | body on me | 人类最强body | html body |