当前位置:首页 >> 高中教育 >>


Body Language

Body Language

What is body language?
? It’s the way you stand

and sit and walk. ? It’s your gestures and the expression on your face and

in your eyes. ? It’s your whole appearance that communicates things.

How to read these body languages?

墨西哥湾漏油事件,让美国政府倍感 压力。


Are we getting all the massage?

? According to the social anthropologist,

Edward T. Hall, in a normal conversation between two persons, less than 7% of the social meanings is actually transmitted by words. ? So, at least 93% of it is conveyed through the body (non-verbal channel).

Let’s Examine How Body Communicates, from head to toes

- Nodding the head
- ?Yes? in most societies - ?No? in some parts of

Greece, Yugoslavia, Bulgaria, and Turkey

-Tossing the head backward
-?yes? in Thailand, the Philippines, India, Laos


* Eye contacts
- Encouraged in America, Canada, Europe - Rude in most Asian countries and in Africa

* Winking eye
- Sharing secret in America and Europe - flirtatious gesture in other countries

* Closed eyes
- bored or sleepy in America - ?I’m listening and concentrating.? in Japan,

Thailand, China

* Ear grasp
- ?I’m sorry.? in parts of India

* Cupping the ear
- ?I can’t hear you.? in all societies

* Pulling ear
- ?You are in my heart? for Navajo Indians








* Kiss. In parts of Asia, kissing is considered

an intimate sexual act and not permissible in public, even as a social greeting.

* Finger tip kiss. In France, it conveys several

messages, ?That’s good!? ?That’s great!? ?That’s beautiful!.?

* Open mouth. Any display of the open mouth

is considered very rude in most countries.

* The ?O.K.? signal. (the thumb and forefinger

form a circle) means
* ?fine,? or ?O.K.? in most cultures,

* ?zero? or ?worthless? in some parts of Europe
* ?money? in Japan * an insult in Greece, Brazil, Italy, Turkey, Russia

and some other countries

* Pointing.
* Pointing with the index finger

is common in North America and Europe. * But it is considered impolite in Japan and China where they favor using the whole open hand. * Malaysians prefer pointing with the thumb.

* Of all the body parts, the hands are probably used most for communicating nonverbally.
* Hand waves are used for greetings, beckoning, or farewells.

* The Italian ?good-bye? wave can be interpreted

by Americans as the gesture of ?come here.? * The American ?good-bye? wave can be interpreted in many parts of Europe and Latin America as the signal for ?no.?

* Handshaking is a form of greeting in most Western cultures.
* In the Middle East, a gentle grip

is appropriate. * In most Asian cultures, a gentle grip and an avoidance of direct eye contact is appropriate.

* Right hand. The right hand has special

significance in many societies. In certain countries in the Middle East and in Asia, it is best to present business cards or gifts, or to pass dishes of food, to get an attention, using only the right hand or both. * Left hand is considered unclean in much of the Middle East and in parts of Indonesia.

* Clapping hands.
* Russians and Chinese may use applause to

greet someone. * In many central and eastern Europe, audience frequently clap in rhythm.

* Holding the nose
- ?Something smells bad.? universal

* Nose tap
- ?It’s confidential.? England - ?Watch out!? or "Be careful.? Italy

* Pointing to nose
- ?It’s me.? Japan

* Blowing nose
- In most Asian countries, blowing the nose

at social gathering is ‘disgusting.’

* Cheek screw
- gesture of praise - Italy - ?That’s crazy.? Germany

* Cheek stroke
- ?pretty, attractive, success? most Europe

* Some cultures, like the Italians, use the

arms freely. Others, like the Japanese, are more reserved; it is considered impolite to gesticulate with broad movements of the arms. * Folding arms are interpreted by some social observers as a form of excluding self, ?I am taking a defensive posture,? or ?I disagree with what I am hearing.?

* Arms akimbo. In many cultures, this stance

signals aggression, resistance, impatience, or even anger. * Arms behind back, hands grasped is a sign of ease and control. * Arms in front, hands grasped, common practice in most Asian countries, is a sign of mutual respect for others.

* In Asia, do not point with your toes.
* In Asia and some European countries,

putting feet up on a desk or any other piece of furniture is very disrespectful. * Sitting cross-legged, while common in North America and some European countries, is very impolite in other parts of the world.

( ( ( ( (

Test ) I don’t know. ) I love you. ) We are quarelling. ) No! I don’t agree! ) We are cheerful!

CASE STUDY: What body language to use towards a customer, when on the phone?
"At a local real estate agent’s office Alan is behind the customer service counter. He is on the phone dealing with a difficult inquiry when a customer approaches the counter. He keeps talking on the phone and when the customer says, “Excuse me”. He does not look up but holds a hand up with one finger extended, indication that he’ll be one minute."

The question
-As Alan’s supervisor, what would you say to him about the body language and managing his responsibilities for greeting customers both on the phone and face to face??

Imagine that you are the customer. When you enter the office, the customer service rep is on the phone. You wait. You try to get his attention and he holds up his hand with a finger extended as acknowledgement that you're there. How do you feel? What could the clerk (Alan) have done differently to ensure that all of his customers were being taken care of? He could/should have looked up, smiled at you and at least nodded a greeting. If his conversation continued too long ,he should have politely placed his caller on hold and inquired as to your needs, asked someone else to assist you or advised you how long he would be.

I would say that he has to be more friendly and welcoming to the customers and could politely told the person on the phone to please hold for a moment and that he should be more enthusiastic about his job

? Becoming

sensitive to the clues of body language can help us communicate more effectively with others.

? We can understand what others are saying even when they are

not talking. ? We can sense when people are silent and digesting information, or when they are silent and confused.

? We can share feelings too strong or too

difficult to be expressed in words. ? Or decode secret messages passing silently from person to person.

? And we may spot

contradictions between what people say and what they really mean.

? Finally, we can

learn to be more sensitive to our own bodies – to see how they express our feelings and to see ourselves as others see us. ? We do not have bodies; we are our bodies.

Thank You !!

2014年深圳八年级下新版第二单元Body language
2014年深圳八年级下新版第二单元Body language_英语_初中教育_教育专区。2014年深圳英语新版八年级第二单元body language 课文精讲,重点单词,常考短语,以及习题的演练...
肩骨位向前当放平时 41 OTHER ZIPPER 其他拉链 42 BADGE PATCH WIDTH 贴布的阔 43 BADGE PATCH HEIGHT 贴布的高 Front body length (from HPS to hem) 前...
ICEM中的body作用_数学_自然科学_专业资料。在 ICEM 中的 Body 即“体”有什么用呢?它不像三维建模工具中那样会生成 体,只需要定义一个任意的点,这里让你深刻...
BODY SHOP 美体小铺市场分析报告 一.BODY SHOP 简介 The Body Shop 国际股份有限公司(The Body Shop International plc) 是高质量面部肌肤及身体护理产品零售商,由...
体质指数(BMI--Body Mass Index)
体质指数(BMI-Index)是评估体重与身高比例的参考指数 它 体质指数 (BMI--Body Mass Index) (BMI --Body 2 的计算公式为 体重(KG)除以身高(M)的平方(BMI =...
Unit 4 Parts of the Body (1) Lesson 7 Part One, Teaching Materials 福建省教育出版社 闽教英语 三年级下册 Unit 4 Parts of the Body(1) ,Lesson 7 ...
my body 教案
my body 教案_一年级英语_英语_小学教育_教育专区。牛津英语1A教案,单词部分教学设计牛津英语 1A Unit 4 My body (第一课时) 教学设计教学目标: 1. 学会用单词...
Unit 4 Body language教案
P30 Ⅲ. 教材分析和教材重组 1. 教材分析 . 本单元以 Body Language——“体态语”为中心话题,具体涉及什么是“体态语”, 如何理解“体态语”,以及“体态语”...
承载式车身:unitized body ,integral body 无独立车架的整体车身结构形式 半承载式车身:semi-integral body 车身与车架刚性连接,车身部分承载的结构形式 非承载式车身...
9. “Body Sensor”分为主页、活动、睡眠、设置四个页面 【主页和活动页面主要显示追踪到的运动步数、运动距离、燃烧的卡路里、运动目标完成度等数据;睡眠页面主要...