当前位置:首页 >> 高中教育 >>

Body


Body Language

Body Language

What is body language?
? It’s the way you stand

and sit and walk. ? It’s your gestures and the expression on your face and

in your eyes. ? It’s your whole appearance that communicates things.

How to read these body languages?

墨西哥湾漏油事件,让美国政府倍感 压力。

希尔顿深夜出狱如作秀。

Are we getting all the massage?

BODILY SPEAKING…
? According to the social anthropologist,

Edward T. Hall, in a normal conversation between two persons, less than 7% of the social meanings is actually transmitted by words. ? So, at least 93% of it is conveyed through the body (non-verbal channel).

Let’s Examine How Body Communicates, from head to toes

HEAD
- Nodding the head
- ?Yes? in most societies - ?No? in some parts of

Greece, Yugoslavia, Bulgaria, and Turkey

-Tossing the head backward
-?yes? in Thailand, the Philippines, India, Laos

FACE

EYES
* Eye contacts
- Encouraged in America, Canada, Europe - Rude in most Asian countries and in Africa

* Winking eye
- Sharing secret in America and Europe - flirtatious gesture in other countries

* Closed eyes
- bored or sleepy in America - ?I’m listening and concentrating.? in Japan,

Thailand, China

EARS
* Ear grasp
- ?I’m sorry.? in parts of India

* Cupping the ear
- ?I can’t hear you.? in all societies

* Pulling ear
- ?You are in my heart? for Navajo Indians

LIPS AND MOUTH

yawn

smile

sneeze

Whistle

spit

kiss

THE LIP POINTING
* Kiss. In parts of Asia, kissing is considered

an intimate sexual act and not permissible in public, even as a social greeting.

THE LIP POINTING
* Finger tip kiss. In France, it conveys several

messages, ?That’s good!? ?That’s great!? ?That’s beautiful!.?

THE LIP POINTING
* Open mouth. Any display of the open mouth

is considered very rude in most countries.

FINGERS
* The ?O.K.? signal. (the thumb and forefinger

form a circle) means
* ?fine,? or ?O.K.? in most cultures,

* ?zero? or ?worthless? in some parts of Europe
* ?money? in Japan * an insult in Greece, Brazil, Italy, Turkey, Russia

and some other countries

FINGERS
* Pointing.
* Pointing with the index finger

is common in North America and Europe. * But it is considered impolite in Japan and China where they favor using the whole open hand. * Malaysians prefer pointing with the thumb.

HANDS
* Of all the body parts, the hands are probably used most for communicating nonverbally.
* Hand waves are used for greetings, beckoning, or farewells.

HANDS
* The Italian ?good-bye? wave can be interpreted

by Americans as the gesture of ?come here.? * The American ?good-bye? wave can be interpreted in many parts of Europe and Latin America as the signal for ?no.?

HANDS
* Handshaking is a form of greeting in most Western cultures.
* In the Middle East, a gentle grip

is appropriate. * In most Asian cultures, a gentle grip and an avoidance of direct eye contact is appropriate.

HANDS
* Right hand. The right hand has special

significance in many societies. In certain countries in the Middle East and in Asia, it is best to present business cards or gifts, or to pass dishes of food, to get an attention, using only the right hand or both. * Left hand is considered unclean in much of the Middle East and in parts of Indonesia.

HANDS
* Clapping hands.
* Russians and Chinese may use applause to

greet someone. * In many central and eastern Europe, audience frequently clap in rhythm.

NOSE
* Holding the nose
- ?Something smells bad.? universal

* Nose tap
- ?It’s confidential.? England - ?Watch out!? or "Be careful.? Italy

NOSE
* Pointing to nose
- ?It’s me.? Japan

* Blowing nose
- In most Asian countries, blowing the nose

at social gathering is ‘disgusting.’

CHEEKS
* Cheek screw
- gesture of praise - Italy - ?That’s crazy.? Germany

* Cheek stroke
- ?pretty, attractive, success? most Europe

ARMS
* Some cultures, like the Italians, use the

arms freely. Others, like the Japanese, are more reserved; it is considered impolite to gesticulate with broad movements of the arms. * Folding arms are interpreted by some social observers as a form of excluding self, ?I am taking a defensive posture,? or ?I disagree with what I am hearing.?

ARMS
* Arms akimbo. In many cultures, this stance

signals aggression, resistance, impatience, or even anger. * Arms behind back, hands grasped is a sign of ease and control. * Arms in front, hands grasped, common practice in most Asian countries, is a sign of mutual respect for others.

LEGS AND FEET
* In Asia, do not point with your toes.
* In Asia and some European countries,

putting feet up on a desk or any other piece of furniture is very disrespectful. * Sitting cross-legged, while common in North America and some European countries, is very impolite in other parts of the world.

( ( ( ( (

Test ) I don’t know. ) I love you. ) We are quarelling. ) No! I don’t agree! ) We are cheerful!

CASE STUDY: What body language to use towards a customer, when on the phone?
"At a local real estate agent’s office Alan is behind the customer service counter. He is on the phone dealing with a difficult inquiry when a customer approaches the counter. He keeps talking on the phone and when the customer says, “Excuse me”. He does not look up but holds a hand up with one finger extended, indication that he’ll be one minute."

The question
-As Alan’s supervisor, what would you say to him about the body language and managing his responsibilities for greeting customers both on the phone and face to face??

Imagine that you are the customer. When you enter the office, the customer service rep is on the phone. You wait. You try to get his attention and he holds up his hand with a finger extended as acknowledgement that you're there. How do you feel? What could the clerk (Alan) have done differently to ensure that all of his customers were being taken care of? He could/should have looked up, smiled at you and at least nodded a greeting. If his conversation continued too long ,he should have politely placed his caller on hold and inquired as to your needs, asked someone else to assist you or advised you how long he would be.

I would say that he has to be more friendly and welcoming to the customers and could politely told the person on the phone to please hold for a moment and that he should be more enthusiastic about his job

FOR ALL OF US…
? Becoming

sensitive to the clues of body language can help us communicate more effectively with others.

? We can understand what others are saying even when they are

not talking. ? We can sense when people are silent and digesting information, or when they are silent and confused.

? We can share feelings too strong or too

difficult to be expressed in words. ? Or decode secret messages passing silently from person to person.

? And we may spot

contradictions between what people say and what they really mean.

? Finally, we can

learn to be more sensitive to our own bodies – to see how they express our feelings and to see ourselves as others see us. ? We do not have bodies; we are our bodies.

Thank You !!


相关文章:
BODY SHOP市场分析报告
BODY SHOP 美体小铺市场分析报告 一.BODY SHOP 简介 The Body Shop 国际股份有限公司(The Body Shop International plc) 是高质量面部肌肤及身体护理产品零售商,由...
chinese body language(中国人的身体语言)
chinese body language(中国人的身体语言)_英语学习_外语学习_教育专区 暂无评价|0人阅读|0次下载|举报文档chinese body language(中国人的身体语言)_英语学习_外语...
THE BODY SHOP未在中国大陆开始专柜的可能原因分析
THE BODY SHOP未在中国大陆开始专柜的可能原因分析_销售/营销_经管营销_专业资料。THE BODY SHOP 未在中国大陆开设 专柜的可能原因摘要: THE BODY SHOP 的产品在...
Body language 课文
As I get to know more international friends, I learn more about this cultural "body language". Not all cultures greet each other the same way, nor ...
2014年深圳八年级下新版第二单元Body language
2014年深圳八年级下新版第二单元Body language_英语_初中教育_教育专区。2014年深圳英语新版八年级第二单元body language 课文精讲,重点单词,常考短语,以及习题的演练...
外贸服装尺寸术语集合
(1 BLW ARMHOLE) 前胸阔,袖笼下 1 多少尺寸 大身长距肩高点 肩高点下 6.5 什么尺寸 BODY LENGTH FR HPS ACROSS FRONT(6 1/2 DN HPS 前阔 BOTTOM HGHT...
人教版Book4unit4 Body language复习课讲义
Book 4 Unit 4 Body language 一、落实基础,单词思忆 1. ___ 2. ___ vt.代表;象征 → ___ n.& adj. adj. 好奇的 →___ adv. 好奇地 接近;靠近...
fluent收敛终极方案
(5)Body Force Weighted 体积力。当体积力很大时,如高雷诺数自然对流或 高回旋流动中采用此格式。 (1)连续性方程不收敛是怎么回事? 在计算过程中其它指数都收敛...
Body language 完型填空
In fact, non-ve rbal communication(非言语交际) takes up about 50% of what we really 38 , And body language is particularly 39 when w e attempt to...
HTML习题答案汇总
A <body> B <br> C <html> D <title> 文件头标记也就是通常所见到的___<head>…</head>___标记。 创建一个 HTML 文档的开始标记符是 ___<html>...
更多相关标签:
body是什么意思 | body wash | body lotion | body language | body shop | body on me | 人类最强body | html body |